3CX V15 SP4: Preview and Sneak Peek

Test drive the 3CX V15 SP4 Release with the V15 BETA ProgramSP4 for 3CX V15 is available! Unlike previous service pack releases, this time round we’re releasing a preview of SP4 with the V15 BETA Program. We want to give you a chance to take a sneak peek of the features and hear your feedback. We recently did this with our new iOS and Android clients and it was very well received from our community.

SP4 V15 Features

  • Failover in Linux
  • Reports in Linux (BETA)
  • New Fax Server for both Windows and Linux
  • Provisioning FXS Gateways and DECT phones
  • Ability to export call logs to CSV
  • Numerous fixes to the call reports
  • Ability to setup and provision 3CX automatically (Read more here)
  • Fixed bug where Management Console service does not start in a timely fashion
  • Added timezone and country selection in the setup wizard

To test run this installation:

Get a 3CX PBX License key from here. After this proceed to download your preferred edition of 3CX.

  • Windows users download 3CX for Windows from here
  • Debian users must follow this guide but in “/etc/apt/sources.list.d/3cxpbx.list” update the repository to “http://downloads.3cx.com/downloads/3cxpbxbeta/ /”. After this perform “apt-get update” and “apt-get install 3cxpbx” commands. So the complete list of commands should look like this:
    wget -O- http://downloads.3cx.com/downloads/3cxpbx/public.key | apt-key add -
    echo "deb http://downloads.3cx.com/downloads/3cxpbxbeta/ /" | tee /etc/apt/sources.list.d/3cxpbx.list
    apt-get update
    apt-get install 3cxpbx

This installation is not to be installed on production and will potentially not be upgradeable. Backups from this version might not be portable to production versions.

Any feedback can be sent directly in the comments section below.

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  1. Are you planning a Fax Server which will be able to send aswell as receive?

    November 22, 2016 at 3:47 pm Reply
    • For now it’s only receive. No plans on inbuilt sending. If you want to send documents to fax, you can use 3rd party services (Online)
      A quick google search gives me this http://www.myfax.com/free/
      Or you can use the ATA Approach which we have been recommending for a long time.

      November 22, 2016 at 4:00 pm
    • Pavel

      You can use software solutions such as VentaFax http://www.ventafax.ru/ (it’s free for non-commercial use). You can send faxes directly from PC by using internal SIP service.

      November 23, 2016 at 8:42 am
    • @Pavel – thanks for this tip!! Interesting.

      November 23, 2016 at 9:33 am
  2. Nicky Borg, there was a confirmed issue in the current Linux beta where services would crash at random. Is there any type of a hotfix to address this issue that can be applied to current installations without migrating those off of the supported release? We are looking for a work around for users who have migrated to the Linux version and are faxing that issue.

    November 22, 2016 at 5:25 pm Reply
    • @Don Yes this update fixes some known crashes related to some services. No hotfix is available. You need to wait for the final build.

      November 22, 2016 at 8:47 pm
  3. Tracy Ratz

    Have you guys increeased the number of pages that can be received with the product from over 40 or make it customizable?

    November 22, 2016 at 6:52 pm Reply
    • We tested with 70 pages.. I hope that this is enough now.. If not, start getting used to the idea of splitting this thesis you want to send on a daily basis over multiple faxes.

      November 22, 2016 at 8:42 pm
  4. Will all features from version 14 will be implemented in final SP4 ?
    Specially asking for ‘302 diversion header’, rather important in corporate implementations.

    November 22, 2016 at 7:41 pm Reply
    • No not all features will be implemented in SP4. They will be delivered in order of importance. We will add 302 in a next update.

      November 22, 2016 at 8:40 pm
  5. Matt Taylor

    All these features are great and all but when is 3CX going to focus on the hotel module?

    I have customers I need to upgrade and have to suffer on v12.5 because v14 breaks integration to my customers PMS. Something I was told would be fixed in V15.

    November 22, 2016 at 10:09 pm Reply
    • We are going to deliver these features in SP5. (We are preparing on the hotel as we speak). Bear with us a little while longer.

      November 22, 2016 at 10:33 pm
    • Jason

      We have been told Hotel Module with V15, SP1, SP2, SP3…

      Now its going to be SP5.. Cmon guys..

      November 24, 2016 at 2:47 am
    • We never said that the hotel module is going to be in one of the service packs you mentioned.

      November 24, 2016 at 9:27 am
  6. Hello Nicky,

    Will the hotdesking feature also be available in SP5?
    Have been waiting a long time for this functionality.

    November 23, 2016 at 10:18 am Reply
  7. Lakshan Salgado

    Can we look at installing 3CX on Server 2016 nano/containers. From a hosting perspective that would make a lot of sense for us and provide the scalability we need without rebuilding an entire linux environment since it is clear long term this is where 3CX will go

    November 23, 2016 at 1:41 pm Reply
    • Daniel Mayer

      I’d be curious if Core/Nano would be supported since Linux is now, would make a smaller footprint for those who wish to stay Windows but are comfortable administrating a GUI-less Windows server install.

      November 23, 2016 at 4:45 pm
  8. Paul Reilly

    Will SP4 introduce the ability to have a shared voicemail account? as this would be make our OoH team really happy

    November 23, 2016 at 3:45 pm Reply
  9. Armandos

    Any Linux ODBC feature ?

    Also it would be nice to have a feature to handle the blind transfer in case of no answer. E.g. Like it does with busy and returns the call to the transferee do the same in case of no answer.

    Prompt sets to be used in conference as well.

    Final thing: be able to create scenarios using specific prompt sets (on the same extension) depending other properties (for example depending on the number dialed or the queue is coming from).

    November 24, 2016 at 8:46 pm Reply
    • ODBC is not available for net core.
      We have the ability to handle blind transfer in case of no answer. A) it depends on phone, B) it depends on configuration C) we have a service that can do this if A and B are not properly working.
      Re prompt sets – take these to our ideas page. http://www.3cx.com/forums/3cx-ideas-f57.html

      November 24, 2016 at 9:48 pm
  10. Saad

    so how do I update to SP4 on linux and where can i check the service pack level.

    November 24, 2016 at 9:47 pm Reply
  11. Ben

    With Version 12.5 ending support in one month, our clients who use advanced Music on Hold marketing need the line in function restored to the PBX. It was terrible when we upgraded clients from version 12.5 to 14 and their systems stopped working correctly.

    Furthermore, regardless of the number of guides you release on using Audacity to convert tracks, this is not suitable for many clients needs and a waste of our consulting time to edit and mix tracks that worked perfectly fine when the line in feature was enabled with the system in conjunction with other solutions.

    I’m disappointed with 3CX V15 as many people in our office all watched the launch live stream and by SP3, it was stated that there would be the top twenty requested features added to the system, where are those features?

    If this one feature doesn’t get addressed before 3CX V12.5 is retired, 3CX will cease to be in our product portfolio, which would be a shame as overall the software is excellent.

    November 25, 2016 at 4:35 pm Reply
    • Hi Ben – Line in just isn’t a modern way to do music on hold. Modern servers and server OS don’t have a sound card & sound card support, plus its not usable in the cloud, nor is it multi platform. So customers are going to have adjust with the times I am afraid. I believe its quite workable to have a play list pre configured in 3CX. However, we do want to find a way to offer more music on hold options. As to your comment that we have not taken onboard Top 20 ideas – you misunderstood – we have reviewed all ideas and actually implemented quite a few. We never said we will do all, nor did we give an exact time frame. Thank you for your 3CX business over the years and good luck in your search for a new platform.

      November 27, 2016 at 7:59 am
  12. Pavol Jurko

    Hello,
    any chance to enable BLF functionality in FREE edition? It’s basic feauture by me. Thanx

    November 26, 2016 at 11:59 pm Reply
    • Hugo

      if this is a basic feature for you, then there should be some money to but the STD version ? :-)

      November 30, 2016 at 10:15 am
  13. Where do I submit bugs? I’m getting ‘Internal Server Error 500’:

    “IniParser.Exceptions.ParsingException: Duplicated key ‘MS_LOGLEVEL’……………”

    November 28, 2016 at 10:32 am Reply
    • Its not a bug, an issue with your install. You can submit to the forum or contact support if you are a 3CX reseller or have a support package

      November 28, 2016 at 10:36 am
    • Look at the ini file it references. I had a similar error and somehow there was a line with just the number 2 on it. That was causing it to fail. Use software like Notepad++ to view the .ini and try and figure out what it’s saying.

      November 28, 2016 at 10:29 pm
  14. Lukas

    When will linux sp3 be availble.

    November 28, 2016 at 10:48 am Reply
  15. We have a large client who is currently hosted on v14 multi-tenant CloudServer. We have been unable to migrate to v15 due to missing functionality.

    They are relocating next week and it makes for the perfect time to migrate to v15 as SP4 contains the minimum required features to migrate.

    Is there any indication as to when SP4 may be out of beta?

    We are thinking about making the jump to v15 SP4 next week, but need to finalise our decision late this week.

    November 28, 2016 at 10:43 pm Reply
    • SP4 is out on beta already and the article gives you linux repositories and windows download links.. So you can try it.
      however SP4 will be out early – mid December. We will release another beta of SP4 this week.

      November 29, 2016 at 2:10 pm
  16. Christian

    Will there be a chance to upgrade from the beta-version to the final/stable?

    December 1, 2016 at 3:34 pm Reply
    • The blog states “This installation is not to be installed on production and will potentially not be upgradeable. Backups from this version might not be portable to production versions.”
      I think it is not a wise idea to consider.

      December 1, 2016 at 3:41 pm