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3CX Phone System

Large Enterprises Benefit from 3CX Phone System

April 4, 2012 - 4:03 pm | 9 Comments

3CX Phone System has proven itself as a leading PBX solution for small to medium sized businesses. But how does it hold up for larger companies? Can 3CX Phone System work under the enormous strains that a large enterprise would put on it? These were the questions that Polish 3CX Partner, HaloKwadrat, recently set out to answer by conducting some extensive performance tests. HaloKwadrat vigorously tested 3CX Phone System 10

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Google Contacts Integration with 3CX Phone System

March 22, 2012 - 9:37 pm | 4 Comments

3CX is pleased to announce the new Google Contacts plugin for the 3CX CRM Integration module. With this plugin, users can integrate 3CX Phone System with Google Contacts so that when they  receive an inbound call the contact details are automatically retrieved from Google Contacts.

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3CX Phone System Withstands Massive Online Attack

March 1, 2012 - 10:21 pm | 12 Comments

How robust will 3CX Phone System prove to be when handling a Denial of Service (DoS) attack or an Intrusion Attempt? If you have asked yourself this question before, then it means that you are thinking in the right way – trying to foresee the potential problems, and evaluate the solidity of your solution.

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3CX Phone System Aids Hurricane Struck Community

February 24, 2012 - 7:13 pm | 4 Comments

In October 2011, a hurricane struck the Northeastern region of the USA, taking out power and telecom lines and forcing many people into shelters. 3CX Premium Partner, Charles Ambrosecchia of SigmaVoIP, had converted his SUV into a mobile demonstration tool for 3CX Phone System and used it to aid the local emergency services and the community.

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Configuring the Robin Smartview Video Doorphone with 3CX Phone System

February 9, 2012 - 4:47 pm | 5 Comments

If you need a simple SIP-based video door phone, the Robin Smartview should provide a simple solution. This document will explain the steps necessary to set up, configure, and test one of these devices for use with 3CX Phone System.

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Pluss Connects with 3CX

December 23, 2011 - 7:14 pm | 2 Comments

When Pluss, the UK’s largest social enterprise, needed to buy and install a 270 handset VoIP phone system in record time, they chose 3CX. The project went so well that they started a commercial arm to their IT department called Pluss Connect. Pluss Connect is a 3CX Certified Partner and aims to help other social firms and charities across the UK with their telephony requirements. Find out more about Pluss’

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Hotel Concepts – Brilliant and 3CX Complete Integration Between PMS and VoIP Telephony System

October 4, 2011 - 8:38 pm | 3 Comments

Atlanta, USA and London, UK — October 4, 2011 – Hotel Concepts – Brilliant, a leading global provider of technology and software solutions for the hospitality industry, and 3CX announce that a full integration has been completed between Hotel Concepts’ Integrated Distribution Property Management System (IDPMS), the Brilliant PMPRO property management platform and the 3CX Hotel Module, a comprehensive PBX telephony system designed specifically for the global hotel industry.

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3CX Phone System 10 Service Pack 3

September 15, 2011 - 10:17 pm | 32 Comments

3CX is pleased to announce a new release of 3CX Phone System 10 build 21197. This service pack fixes several issues and also adds new features. To download this update, simply login to the 3CX Windows Management Console from Start, All Programs, 3CX Phone System, Windows Management Console and navigate to the 3CX Phone System Updates node.

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Accessing a Web Service from the VAD

September 13, 2011 - 1:55 pm | 0 Comments

The 3CX Voice Application Designer allows simple access of web services. It is only necessary to enter the URI, the name of the web service to invoke and eventually the list of parameters to send.

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3CX Partner Training Events, USA, October 2011

August 22, 2011 - 7:36 pm | 1 Comments

The 3CX training team is pleased to announce upcoming 3CX Partner Training events in the USA. We would like to invite all new or active 3CX partners to attend the 2 days of training during October (3rd and 4th) 2011.

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3CX Appoints BNS as UK Distributor

June 16, 2011 - 9:27 pm | 0 Comments

BNS Distribution, the leading UK distributor of Grandstream IP Phones, has now partnered with 3CX to offer low-cost business phone systems to the SMB market. London and Wigan, UK, June 16th 2011 – 3CX, developer of the award-winning Windows VoIP PBX 3CX Phone System has appointed BNS as a UK distributor. BNS, a leading distributor of the Grandstream product line in the UK, will be promoting the complete range of

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Enhance your 3CX Skills with the New 3CX Training Course

May 25, 2011 - 7:39 pm | 1 Comments

With the release of 3CX Phone System 10, it’s our pleasure to announce the new 3CX Phone System Training Course! This revamped training course provides both experienced and new users alikean environment in which to better equip themselves with how 3CX Phone System 10 works. It also provides all the expertise and know-how needed for you to take and pass the 3CX Certification Test.

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3CX Phone System v10 Update for 3CX MyPhone

May 20, 2011 - 9:30 pm | 10 Comments

3CX is pleased to announce an update for 3CX Phone System Version 10. This update mainly focuses on 3CX MyPhone. To download this update, simply login to the 3CX Windows Management Console and it will be available under the “3CX Phone System Updates” node.

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What to look for when buying a router for use with 3CX Phone System

May 10, 2011 - 9:50 pm | 5 Comments

Purchasing a router may sound like a pretty simple task. This however can become somewhat challenging when VOIP comes into play. There a couple of core functions that your choice of router needs to perform so as to simplify your configuration for use with 3CX.

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3CX Slides in to Provide Communications Mobility to Kitzbühel Hotel

May 5, 2011 - 1:48 pm | 0 Comments

New Hotel Maierl Chooses Windows-Based 3CX Phone System to Match its Top Location. London, UK and Munich, Germany, May 5th 2011 – 3CX, developer of the award-winning Windows VoIP PBX 3CX Phone System, has today announced it has implemented the 3CX Phone System along with the 3CX Hotel Module in the legendary Kitzbühel Ski Resort of Hotel Maierl.

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3CX Phone System Gets Skype Connect Certified

April 27, 2011 - 6:02 pm | 1 Comments

3CX Phone System for Windows allows businesses to connect with Skype users worldwide with its support of Skype Connect London 27th April 2011 – 3CX, developer of the award-winning 3CX Phone System for Windows, today announced that its internationally used cross-platform communications application has received Skype Connect™ interoperability certification. Businesses of all sizes that are using the 3CX Phone System can now communicate more efficiently and economically by directing their

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VIDEO: Configuring PSTN Gateways

April 25, 2011 - 4:55 pm | 1 Comments

Skills Covered by this Module What is a PSTN Gateway What types of PSTN lines can be connected to 3CX PhoneSystem Which PSTN Gateways are supported by 3CX Configuring a PSTN Gateway on 3CX PhoneSystem Configuring a Patton SN-4114 (using a 3CX-generated configuration file) Configuring a Gateway to work with 3CX PhoneSystem (manual configuration) Configuring DID Numbers for PSTN Gateways

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3CX Provides the Fuel to Heat up Zehnder’s Business Phone System

March 23, 2011 - 5:28 pm | 5 Comments

Heating Specialist Zehnder realizes phone system administration savings of over 90% per year with 3CX London, March 23rd – 3CX, developer of the popular VoIP PBX 3CX Phone System, today announced that heating specialists Zehnder has installed the 3CX Phone System in their German offices and immediately made massive savings. 3CX Passes the Test With 500 employees making approximately 2,000 calls a day, Zehnder required a phone system that was

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3CX Partner Training Events, Portugal

March 16, 2011 - 5:04 pm | 0 Comments

The 3CX Training Team is pleased to announce the first ever 3CX Training event in Portugal held by 3CX Partner Avanzada7. We would like to invite all new or active 3CX partners to attend the day of training on April 4th 2011.

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Using a Robin Compact SIP Door Phone with 3CX PhoneSystem

January 27, 2011 - 8:06 pm | 13 Comments

If you need a simple, SIP-based door phone, the Robin Compact SIP C01040 and C01041 provide a simple and inexpensive solution. This document will explain the steps necessary to set up, configure, and test one of these devices. In this example, we will assume that the IP Address of the Robin Compact is 10.0.0.196, and that the IP Address of the 3CX PhoneSystem machine is 10.0.0.11.

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CallerID Processing with 3CX Phone System – Including Distinctive Ringing Features

December 16, 2010 - 6:15 pm | 0 Comments

When 3CX Phone System receives an incoming call, using the CallerID Reformatting feature we can standardize the internal representation of the Caller’s Number, and then make sure that the number is displayed correctly to the destination endpoint for the call. To achieve this, 3CX Phone System must be correctly configured. We will be discussing the settings which need to be made, quoting some examples to help with understanding the internal

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Third Party Applications for 3CX: MDLsolutions Predictive Dialer

October 18, 2010 - 2:54 pm | 2 Comments

MDLsolutions Dialer – Predictive Dialer is a proven Windows based comprehensive, dynamic and easy to install/configure SIP/VoIP dialer that is low cost yet extremely reliable and well supported with a large feature set that runs on a robust SQL database that can meet the needs of businesses that are trying to effectively keep in contact with their clients and for small to large scale call centers, or act as a

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Outbound Rules – A Complete Example

July 20, 2010 - 4:44 pm | 2 Comments

Configuring Outbound Rules on 3CX PhoneSystem is a very simple affair if you have a single device or service which you deliver calls with – in most cases a single rule will be enough. But the Outbound Rules in 3CX PhoneSystem allows you to create much more complex rules – allowing you to not only select backup routes which come into effect when other routes fail, but also to select

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Securing 3CX PhoneSystem – some hints!

June 14, 2010 - 11:09 pm | 5 Comments

If you have been asking yourself how to secure 3CX PhoneSystem, read on…

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3CX Phone System Version 9 beta 1 is here!

May 28, 2010 - 12:42 pm | 43 Comments

A new version of 3CX Phone System is available in beta and what a version! 3CX Phone System v9 packs a punch with video support on 3CXphone, SLA functionality and the ability to provision 3CX Assistant and 3CXphone network-wide. 3CX Phone System users can now monitor remote PBX’s with 3CX Assistant and transfer calls between them. The call forwarding interface has been overhauled, and we introduced the concept of statuses

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