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Configuring the Robin Smartview Video Doorphone with 3CX Phone System

February 9, 2012 - 4:47 pm | 5 Comments

If you need a simple SIP-based video door phone, the Robin Smartview should provide a simple solution. This document will explain the steps necessary to set up, configure, and test one of these devices for use with 3CX Phone System.

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Using a Robin Compact SIP Door Phone with 3CX PhoneSystem

January 27, 2011 - 8:06 pm | 13 Comments

If you need a simple, SIP-based door phone, the Robin Compact SIP C01040 and C01041 provide a simple and inexpensive solution. This document will explain the steps necessary to set up, configure, and test one of these devices. In this example, we will assume that the IP Address of the Robin Compact is 10.0.0.196, and that the IP Address of the 3CX PhoneSystem machine is 10.0.0.11.

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Analog Telephone with MWI Support

January 27, 2011 - 10:46 am | 4 Comments

In certain situations we need to install an analog telephone. If you also need MWI (Message-Waiting Indicator) functionality, you may encounter compatibility issues. But with the right equipment, this can be easily accomplished.

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Upgrading firmware of Yealink phones from the 3CX Mgmnt Console

December 6, 2010 - 3:25 pm | 4 Comments

Upgrading firmware of Yealink T20, T22, T26, T28 phones from the 3CX Mgmnt Console

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Configuring the time zone on IP phones

November 24, 2010 - 8:23 pm | 1 Comments

3CX PhoneSystem includes functionality to easily set the Time Zone and DST (Daylight Savings Time) parameters on phones via provisioning. 3CX PhoneSystem is delivered preconfigured with default values for US Eastern Time. You can manage Time Zone settings from the 3CX Management Console in the “Settings->Phone Provisioning” page.

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3CXPhone for iPhone available!

November 23, 2010 - 10:06 am | 14 Comments

3CXPhone for iPhone is here! We’ve gotten the go-ahead from Apple and it is available immediately via the Apple Appstore. 3CXPhone for iPhone is a VoIP phone for Apple iPhone, iPads and iTouch devices running iOS 4.0 or higher. With it, you can make and receive calls via 3CX Phone System using Wifi or 3G and using your existing extension credentials. Since it’s a SIP client, you can easily use it

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Firmware Upgrade on a Cisco SPA-50x SIP Phone

September 17, 2010 - 1:07 pm | 5 Comments

Using the recommended Firmware version is one of the keys for successful interoperability with 3CX PhoneSystem. From time to time, 3CX will release updates to the configuration guides that often include additional functionality that takes advantage of more recent phone Firmware versions. Note: This document refers to 3CX PhoneSystem V9 SP3 or Earlier. For later versions of 3CX PhoneSystem, please refer to: http://www.3cx.com/blog/ip-phone-configuration/upgrading-firmware-cisco/ This document will demonstrate how to upgrade

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3CX Phone Provisioning – A Complete Guide

July 12, 2010 - 4:24 pm | 1 Comments

The whole point of provisioning phones is to eliminate the difficulties associated with manually configuring a large number of devices: It is a tedious task It can be very time consuming Possibility of Human Error Retaining a Standard Config Enterprise-Wide

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VIDEO: Phone Provisioning

April 22, 2010 - 11:06 am | 0 Comments

Skills Covered by this Module Preparing an Extension for Provisioning Advantages of Provisioning through 3CX Management Console The different types of provisioning and what phones they work with Automatic Provisioning using DHCP Option 66 Relevant Course Materials Adjusting The Built-In Phone Provisioning Templates

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Configuring the Acrobits Softphone on your iPhone as a 3CX Extension

March 30, 2010 - 4:01 pm | 1 Comments

Note 1: This guide has been tested with version 3.0.4. Be aware that different version may have different interface formats and functionality Note 2: Not all providers allow calls over 3G. If your calls are working as an external extension over WIFI, but not on 3G, the ports may be blocked Installing Acrobits SoftPhone on your iPhone Go to the Apple AppStore Download the Acrobits SoftPhone application onto your iPhone

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How to configure Secure SiP – TLS

March 4, 2010 - 2:53 pm | 3 Comments

This is a complete guide that will provide detailed information on how to: 1. Setup 3CX Phone System with Secure SiP (TLS) (In this way the SiP messaging will be encrypted and therefore more secure) 2. Create certificates with Simple CA. 3. Use Microsoft’s inbuilt importer for trusted certificates and 4. Configure IPPhones to communicate SiP securely. Phones mentioned in this article will be 3CXPhone, Eyebeam and Snom

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VIDEO: Provisioning Cisco SPA500 Series Phones with 3CX

February 12, 2010 - 2:17 pm | 1 Comments

Provisioning Cisco Linksys SPA 501,502, 504, 508 and 525 phones IP Phones with 3CX Phone System

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How to Set Up a Windows 2008 R2 SNTP / NTP Server

December 5, 2009 - 5:32 pm | 0 Comments

When configured correctly, you can use the Windows Time (W32Time) service as an SNTP/NTP server for both windows and non-windows SNTP/NTP clients.

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VIDEO: 3CX Tunnel Protocol – with 3CX VoIP Phone and SIP Hardphones!

October 14, 2009 - 1:14 pm | 0 Comments

Skills Covered by this Module What is the 3CX Tunnel? What problems does the tunnel solve, and what functionality does the tunnel provide or facilitate? How to leverage the 3CX Tunnel features with the 3CX VoIP Phone Configuring the 3CX SIP Proxy Manager in a remote location Configuring a SIP Hardphone to use the 3CX Tunnel Protocol by pointing it to the 3CX SIP Proxy Manager machine. Relevant Course Materials

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VIDEO: Configuring 3CX VoIP Phone

October 6, 2009 - 10:24 am | 0 Comments

Skills Covered by this Module Setting up a new connection profile Configuration of 3CX VoIP Phone to work with 3CX PhoneSystem Introduction to Tunneled connections between 3CX VoIP Phone and 3CX PhoneSystem Relevant Course Materials SIP Proxy Tunnel & SIP Proxy Tunnel Manager

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The STUN Protocol Details

September 14, 2009 - 7:56 pm | 0 Comments

As seen in a previous article, STUN protocol plays an important role in VoIP implementations: to discover the presence of NAT and to learn and use the bindings allocate to the client by the NAT. In this article, we will look into details of the STUN protocol itself. The STUN Protocol STUN is a client-server protocol. A STUN client (typically embedded in VoIP software, such as an IP PBX or

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Provisioning unsupported IP phones

August 30, 2009 - 5:04 pm | 0 Comments

Introduction HTTP provisioning of phone sets is useful for an administrator as it helps to automate the process of configuring the phone set for a particular extension. The administrator creates the extension as usual, and in addition specifies the MAC address of the phone. 3CX includes ready phone provisioning templates for the most popular IP Phones in the market. However, in some cases companies wish to use other IP Phones

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Editing The Built-In Phone Provisioning Templates

March 2, 2009 - 5:02 pm | 0 Comments

3CX PhoneSystem is supplied with pre-configured templates for the most popular SIP Phone vendors on the market. These pre-configured templates include the settings which the majority of users need. Occasionally, however, it may be necessary to adjust the settings inside these templates to suit the needs of a particular installation. The 3CX Management Console provides a built-in editor to adjust these templates without the need to locate them inside the

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VIDEO: 3CX Tunnel – Configuration (Part 2)

February 23, 2009 - 9:48 pm | 0 Comments

This VoIP Nugget explains in detail how to setup the tunnel server side. It then shows how to setup the 3CX VoIP Phone to connect from anywhere on the internet to 3CX Phone System.

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VIDEO: 3CX Tunnel – Overview (part 1)

February 17, 2009 - 4:11 pm | 0 Comments

This VoIP Nugget explains what the 3CX Tunnel is – and why it makes configuring external extensions and bridges easier. A second VoIP Nugget will be published that shows exactly how to configure the 3CX Tunnel with the new 3CX VoIP Phone.

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