December 7, 2011 – 6:58 pm | 16 Comments

3CX is pleased to announce a new release of 3CX Phone System 10, build 22686. Service Pack 5 fixes numerous 3CX Wallboard issues and also adds a new and important caller ID feature. To download …

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Articles tagged with: ip phone

Using a Robin Compact SIP Door Phone with 3CX PhoneSystem
January 27, 2011 – 8:06 pm | 13 Comments
Using a Robin Compact SIP Door Phone with 3CX PhoneSystem

If you need a simple, SIP-based door phone, the Robin Compact SIP C01040 and C01041 provide a simple and inexpensive solution. This document will explain the steps necessary to set up, configure, and test one …

Analog Telephone with MWI Support
January 27, 2011 – 10:46 am | 4 Comments
Analog Telephone with MWI Support

In certain situations we need to install an analog telephone. If you also need MWI (Message-Waiting Indicator) functionality, you may encounter compatibility issues. But with the right equipment, this can be easily accomplished.

Upgrading firmware of Yealink phones from the 3CX Mgmnt Console
December 6, 2010 – 3:25 pm | 4 Comments
Upgrading firmware of Yealink phones from the 3CX Mgmnt Console

Upgrading firmware of Yealink T20, T22, T26, T28 phones from the 3CX Mgmnt Console

Configuring the time zone on IP phones
November 24, 2010 – 8:23 pm | One Comment
Configuring the time zone on IP phones

3CX PhoneSystem includes functionality to easily set the Time Zone and DST (Daylight Savings Time) parameters on phones via provisioning. 3CX PhoneSystem is delivered preconfigured with default values for US Eastern Time. You can manage Time …

3CXPhone for iPhone available!
November 23, 2010 – 10:06 am | 14 Comments
3CXPhone for iPhone available!

3CXPhone for iPhone is here! We’ve gotten the go-ahead from Apple and it is available immediately via the Apple Appstore.
3CXPhone for iPhone is a VoIP phone for Apple iPhone, iPads and iTouch devices running iOS 4.0 …

Firmware Upgrade on a Cisco SPA-50x SIP Phone
September 17, 2010 – 1:07 pm | 5 Comments

Using the recommended Firmware version is one of the keys for successful interoperability with 3CX PhoneSystem. From time to time, 3CX will release updates to the configuration guides that often include additional functionality that takes …

3CX Phone Provisioning – A Complete Guide
July 12, 2010 – 4:24 pm | One Comment
3CX Phone Provisioning – A Complete Guide

The whole point of provisioning phones is to eliminate the difficulties associated with manually configuring a large number of devices:

It is a tedious task
It can be very time consuming
Possibility of Human Error
Retaining a Standard Config …

VIDEO: Phone Provisioning
April 22, 2010 – 11:06 am | Comments Off

Skills Covered by this Module

Preparing an Extension for Provisioning
Advantages of Provisioning through 3CX Management Console
The different types of provisioning and what phones they work with
Automatic Provisioning using DHCP Option 66

Relevant Course Materials

Adjusting The Built-In Phone …

Configuring the Acrobits Softphone on your iPhone as a 3CX Extension
March 30, 2010 – 4:01 pm | One Comment
Configuring the Acrobits Softphone on your iPhone as a 3CX Extension

Note 1: This guide has been tested with version 3.0.4. Be aware that different version may have different interface formats and functionality Note 2: Not all providers allow calls over 3G. If …

How to configure Secure SiP – TLS
March 4, 2010 – 2:53 pm | 3 Comments
How to configure Secure SiP – TLS

This is a complete guide that will provide detailed information on how to:
1. Setup 3CX Phone System with Secure SiP (TLS) (In this way the SiP messaging will be encrypted and therefore more …

VIDEO: Provisioning Cisco SPA500 Series Phones with 3CX
February 12, 2010 – 2:17 pm | One Comment

Provisioning Cisco Linksys SPA 501,502, 504, 508 and 525 phones IP Phones with 3CX Phone System

How to Set Up a Windows 2008 R2 SNTP / NTP Server
December 5, 2009 – 5:32 pm | Comments Off

When configured correctly, you can use the Windows Time (W32Time) service as an SNTP/NTP server for both windows and non-windows SNTP/NTP clients.

VIDEO: 3CX Tunnel Protocol – with 3CX VoIP Phone and SIP Hardphones!
October 14, 2009 – 1:14 pm | Comments Off

Skills Covered by this Module

What is the 3CX Tunnel?
What problems does the tunnel solve, and what functionality does the tunnel provide or facilitate?
How to leverage the 3CX Tunnel features with the 3CX VoIP Phone
Configuring …

VIDEO: Configuring 3CX VoIP Phone
October 6, 2009 – 10:24 am | Comments Off

Skills Covered by this Module

Setting up a new connection profile
Configuration of 3CX VoIP Phone to work with 3CX PhoneSystem
Introduction to Tunneled connections between 3CX VoIP Phone and 3CX PhoneSystem

Relevant Course Materials

SIP Proxy Tunnel & SIP …

The STUN Protocol Details
September 14, 2009 – 7:56 pm | Comments Off

As seen in a previous article, STUN protocol plays an important role in VoIP implementations: to discover the presence of NAT and to learn and use the bindings allocate to the client by the NAT. …

Provisioning unsupported IP phones
August 30, 2009 – 5:04 pm | Comments Off
Provisioning unsupported IP phones

Introduction
HTTP provisioning of phone sets is useful for an administrator as it helps to automate the process of configuring the phone set for a particular extension. The administrator creates the extension as usual, and in …

Editing The Built-In Phone Provisioning Templates
March 2, 2009 – 5:02 pm | Comments Off
Editing The Built-In Phone Provisioning Templates

3CX PhoneSystem is supplied with pre-configured templates for the most popular SIP Phone vendors on the market.
These pre-configured templates include the settings which the majority of users need. Occasionally, however, it may be necessary to …

VIDEO: 3CX Tunnel – Configuration (Part 2)
February 23, 2009 – 9:48 pm | Comments Off

This VoIP Nugget explains in detail how to setup the tunnel server side. It then shows how to setup the 3CX VoIP Phone to connect from anywhere on the internet to 3CX Phone System.

VIDEO: 3CX Tunnel – Overview (part 1)
February 17, 2009 – 4:11 pm | Comments Off

This VoIP Nugget explains what the 3CX Tunnel is – and why it makes configuring external extensions and bridges easier. A second VoIP Nugget will be published that shows exactly how to configure the 3CX …