July 26, 2010 – 6:24 pm | 33 Comments

ShareV9 of the popular Windows Phone system adds video support, android client and enterprise capabilities
London, 26 July 2010 – 3CX has released version 9 of its popular phone system for Windows. Version 9 is a …

Read the full story »
Releases

3CX Product Releases

VoIP How To

Technical tips to run your VoIP PBX more efficiently

VoIP Nuggets

Technical training videos about VoIP, SIP and 3CX

Events

3CX Trainings and Webinars around the world

Docs & FAQ

3CX Documentation how to and FAQ

Home » Archive by Tags

Articles tagged with: crm

CRM integration with Microsoft Dynamics
July 27, 2010 – 4:11 pm | 11 Comments
CRM integration with Microsoft Dynamics

ShareWhat is the Microsoft Dynamics CRM integration?
The Microsoft Dynamics CRM integration allows looking for contact information in Microsoft Dynamics CRM and launching of outbound calls from the Microsoft Dynamics web interface.
The …

How to place a call from the assistant on a SNOM or Yealink IP phone
March 12, 2010 – 5:14 pm | 6 Comments
How to place a call from the assistant on a SNOM or Yealink IP phone

Share
3CX Assistant allows you to quickly launch calls by double clicking on an extension or a missed call. It also integrates with Outlook to allow you to quickly dial a number in your contact …

3CX Assistant integration with Outlook, Salesforce.com
March 1, 2010 – 10:35 pm | Comments Off
3CX Assistant integration with Outlook, Salesforce.com

Share3CX CRM Integration overview
3CX Assistant includes a CRM Integration module to allow it to integrate with Microsoft Outlook or Salesforce.com When a call arrives to your extension, you will be notified about it with a …

CRM integration via the CRM Command Line API
February 2, 2010 – 12:32 pm | Comments Off

ShareThe CRM API is designed to allow customers and developers to easily integrate with CRM applications. Essentially using this API you can do the following:

Launch calls from your application
Get notifications about the duration of a …

Configuring 3CX Integration with Salesforce.com
April 1, 2009 – 10:33 pm | Comments Off
Configuring 3CX Integration with Salesforce.com

ShareIntroduction
3CX Assistant CRM Integration allows Salesforce.com users to automatically dial contacts simply by clicking ‘Call this contact’. The call will be triggered and setup to the users desktop phone WITHOUT having to actually dial the …

Troubleshooting CRM (Outlook, Salesforce) Integration
March 1, 2009 – 10:36 pm | Comments Off
Troubleshooting CRM (Outlook, Salesforce) Integration

ShareMicrosoft Outlook Integration troubleshooting

This application allows integrating 3CX Phone System with Microsoft Outlook 2003 and 2007. To do this, a Microsoft Outlook Add-in is installed and automatically configured. But your current configuration may cause that …