December 7, 2011 – 6:58 pm | 16 Comments

3CX is pleased to announce a new release of 3CX Phone System 10, build 22686. Service Pack 5 fixes numerous 3CX Wallboard issues and also adds a new and important caller ID feature. To download …

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Articles tagged with: crm

How to place a call from 3CX MyPhone on a SNOM or Yealink IP phone
October 12, 2011 – 5:14 pm | 6 Comments
How to place a call from 3CX MyPhone on a SNOM or Yealink IP phone

3CX MyPhone allows you to quickly launch calls by double clicking on an extension or a missed call. It also integrates with Outlook (if you are using 3CX Phone System 10 and want CRM integration, …

Troubleshooting Outlook Add-in errors
September 17, 2011 – 5:03 pm | One Comment
Troubleshooting Outlook Add-in errors

Troubleshooting plugin errors in Outlook. What should you do when the plugin fails to load?
There might be cases when the Outlook Add-in will not work. This guide will show you what you can do to …

CRM integration via the CRM Command Line API
June 4, 2011 – 12:32 pm | Comments Off

The CRM API is designed to allow customers and developers to easily integrate with CRM applications. Essentially using this API you can do the following:

Launch calls from your application
Get notifications about the duration of a …

Configuring 3CX Integration with Salesforce.com
April 1, 2009 – 10:33 pm | Comments Off
Configuring 3CX Integration with Salesforce.com

If you are using 3CX Phone System 10, please visit the Salesforce CRM integration article, which can be found here.
Introduction
3CX Assistant CRM Integration allows Salesforce.com users to automatically dial contacts simply by clicking ‘Call this …