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If you need a simple SIP-based video door phone, the Robin Smartview should provide a simple solution. This document will explain the steps necessary to set up, configure, and test one of these devices for use with 3CX Phone System.
......Read More »Connecting an External Extension to 3CX PhoneSystem is often requested, and can be extremely useful for linking small remote offices and home workers. Here we get a shot at using other phones as External Extensions. Note: If you are looking for instructions to connect a SIP Hardphone using the 3CX Tunnel Protocol via the 3CX SIP Proxy Manager, please view this guide. Using a SIP Hardphone as a Direct External Extension
......Read More »3CX Phone System v10 and Grandstream deliver on strategic cooperation with completely integrated, best in class and best value PBX solution. London, UK and Brookline, MA. USA, June 6th 2011 – 3CX, developer of the award-winning Windows VoIP PBX 3CX Phone System and Grandstream Networks, the leading manufacturer of IP voice/video telephony and video surveillance solutions, today announced they completed interoperability testing for 3CX Phone System version 10 and Grandstream’s
......Read More »If you need a simple, SIP-based door phone, the Robin Compact SIP C01040 and C01041 provide a simple and inexpensive solution. This document will explain the steps necessary to set up, configure, and test one of these devices. In this example, we will assume that the IP Address of the Robin Compact is 10.0.0.196, and that the IP Address of the 3CX PhoneSystem machine is 10.0.0.11.
......Read More »In certain situations we need to install an analog telephone. If you also need MWI (Message-Waiting Indicator) functionality, you may encounter compatibility issues. But with the right equipment, this can be easily accomplished.
......Read More »Upgrading firmware of Cisco phones from the 3CX Mgmnt Console
......Read More »3CXPhone for iPhone is here! We’ve gotten the go-ahead from Apple and it is available immediately via the Apple Appstore. 3CXPhone for iPhone is a VoIP phone for Apple iPhone, iPads and iTouch devices running iOS 4.0 or higher. With it, you can make and receive calls via 3CX Phone System using Wifi or 3G and using your existing extension credentials. Since it’s a SIP client, you can easily use it
......Read More »In this example we will demonstrate how to perform a blind and attended (consultative) transfer using a Yealink. We will assume that an incoming call will be received on the Yealink phone which is registered to Extension 114. Note: A Blind Transfer is a transfer to another extension without actually initiating a call to the end destination. The call is blindly transferred to the destination. By comparison, an attended transfer
......Read More »In this example we will demonstrate how to perform a blind and attended (consultative) transfer using a Linksys SPA962. We will assume that an incoming call will be received on the Linksys phone which is registered to Extension —. Note: A Blind Transfer is a transfer to another extension without actually initiating a call to the end destination. The call is blindly transferred to the destination. By comparison, an attended
......Read More »Using the recommended Firmware version is one of the keys for successful interoperability with 3CX PhoneSystem. From time to time, 3CX will release updates to the configuration guides that often include additional functionality that takes advantage of more recent phone Firmware versions. Note: This document refers to 3CX PhoneSystem V9 SP3 or Earlier. For later versions of 3CX PhoneSystem, please refer to: http://www.3cx.com/blog/ip-phone-configuration/upgrading-firmware-cisco/ This document will demonstrate how to upgrade
......Read More »In this example we will demonstrate how to perform a blind and attended (consultative) transfer using a Grandstream GXP2020. We will assume that an incoming call will be received on the Grandstream phone which is registered to Extension 101. Note: A Blind Transfer is a transfer to another extension without actually initiating a call to the end destination. The call is blindly transferred to the destination. By comparison, an attended
......Read More »We’re interested to see which of the many phones that 3CX supports are most popular. Let us know by voting for your favorite IP phone!
......Read More »The whole point of provisioning phones is to eliminate the difficulties associated with manually configuring a large number of devices: It is a tedious task It can be very time consuming Possibility of Human Error Retaining a Standard Config Enterprise-Wide
......Read More »In this example we will demonstrate how to perform a blind and attended (consultative) transfer using a Snom 360. We will assume that an incoming call will be received on the Snom phone which is registered to Extension 100. This procedure applies to Snom 300, 320, 360, 370. Note: A Blind Transfer is a transfer to another extension without actually initiating a call to the end destination. The call is
......Read More »In this example we will demonstrate how to perform a blind and attended (consultative) transfer using a Cisco IP Phone SPA525G. We will assume that an incoming call will be received on the Cisco phone which is registered to Extension 103. Note: A Blind Transfer is a transfer to another extension without actually initiating a call to the end destination. The call is blindly transferred to the destination. By comparison,
......Read More »In this example we will demonstrate how to perform a blind and attended (consultative) transfer using a Polycom Soundpoint IP 650. We will assume that an incoming call will be received on the Polycom phone which is registered to Extension 111. Note: A Blind Transfer is a transfer to another extension without actually initiating a call to the end destination. The call is blindly transferred to the destination. By comparison,
......Read More »Cisco SPA Phones have the ability to look up for phone numbers and contacts in an Active Directory/LDAP. For this a template needs to be created and the Cisco Phones need to be re-provisioned with this template to enable them to access Active Directory and take AD user information from there. Step 1: Locating the Cisco template in the 3CX Management Console Access the 3CX Management Console and click on
......Read More »Note: This guide has been tested with firmware version pos3.08.2.00. Be aware that different firmware revisions may have different functionality. This document will describe how to get a Cisco 7940 with SCCP (Skinny) protocol, convert it to SIP and get it to work with 3CX Phone System. Step 1: Obtain the Firmware files You will need the SIP image and the files necessary for the SIP upgrade. The following files
......Read More »When configured correctly, you can use the Windows Time (W32Time) service as an SNTP/NTP server for both windows and non-windows SNTP/NTP clients.
......Read More »Ten tips for a more secure IP PBX System If you are in charge of a VoIP system or planning to deploy one, then VoIP security is probably one of the considerations. In this article we present ten simple tips that could help make an IP PBX System more resilient to network attacks. Protect the administrative interface by using a strong password – Most modern IP PBX servers can be
......Read More »3CX PhoneSystem is supplied with pre-configured templates for the most popular SIP Phone vendors on the market. These pre-configured templates include the settings which the majority of users need. Occasionally, however, it may be necessary to adjust the settings inside these templates to suit the needs of a particular installation. The 3CX Management Console provides a built-in editor to adjust these templates without the need to locate them inside the
......Read More »3CX Phone System Hotel Module Video Overview
November 16, 2011
