December 7, 2011 – 6:58 pm | 16 Comments

3CX is pleased to announce a new release of 3CX Phone System 10, build 22686. Service Pack 5 fixes numerous 3CX Wallboard issues and also adds a new and important caller ID feature. To download …

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Articles tagged with: IP phones

Configuring External Extensions with 3CX PhoneSystem
January 15, 2012 – 10:30 am | 5 Comments
Configuring External Extensions with 3CX PhoneSystem

Connecting an External Extension to 3CX PhoneSystem is often requested, and can be extremely useful for linking small remote offices and home workers. Here we get a shot at using other phones as External Extensions.

Using …

3CX Selects Grandstream IP Phones as Preferred Phones for 3CX Phone System v10
June 6, 2011 – 8:37 pm | 5 Comments
3CX Selects Grandstream IP Phones as Preferred Phones for 3CX Phone System v10

3CX Phone System v10 and Grandstream deliver on strategic cooperation with completely integrated, best in class and best value PBX solution.
London, UK and Brookline, MA. USA, June 6th 2011 – 3CX, developer of the award-winning …

Using a Robin Compact SIP Door Phone with 3CX PhoneSystem
January 27, 2011 – 8:06 pm | 13 Comments
Using a Robin Compact SIP Door Phone with 3CX PhoneSystem

If you need a simple, SIP-based door phone, the Robin Compact SIP C01040 and C01041 provide a simple and inexpensive solution. This document will explain the steps necessary to set up, configure, and test one …

Analog Telephone with MWI Support
January 27, 2011 – 10:46 am | 4 Comments
Analog Telephone with MWI Support

In certain situations we need to install an analog telephone. If you also need MWI (Message-Waiting Indicator) functionality, you may encounter compatibility issues. But with the right equipment, this can be easily accomplished.

Upgrading firmware of Cisco phones from the 3CX Mgmnt Console
December 6, 2010 – 1:56 pm | 2 Comments
Upgrading firmware of Cisco phones from the 3CX Mgmnt Console

Upgrading firmware of Cisco phones from the 3CX Mgmnt Console

3CXPhone for iPhone available!
November 23, 2010 – 10:06 am | 14 Comments
3CXPhone for iPhone available!

3CXPhone for iPhone is here! We’ve gotten the go-ahead from Apple and it is available immediately via the Apple Appstore.
3CXPhone for iPhone is a VoIP phone for Apple iPhone, iPads and iTouch devices running iOS 4.0 …

How to make a blind and attended transfer with Yealink
September 24, 2010 – 5:45 pm | 5 Comments
How to make a blind and attended transfer with Yealink

In this example we will demonstrate how to perform a blind and attended (consultative) transfer using a Yealink. We will assume that an incoming call will be received on the Yealink phone which is registered …

How to make a blind and attended transfer with Linksys
September 19, 2010 – 3:23 am | Comments Off
How to make a blind and attended transfer with Linksys

In this example we will demonstrate how to perform a blind and attended (consultative) transfer using a Linksys SPA962. We will assume that an incoming call will be received on the Linksys phone which is …

Firmware Upgrade on a Cisco SPA-50x SIP Phone
September 17, 2010 – 1:07 pm | 5 Comments

Using the recommended Firmware version is one of the keys for successful interoperability with 3CX PhoneSystem. From time to time, 3CX will release updates to the configuration guides that often include additional functionality that takes …

How to make a blind and attended transfer with Grandstream
September 1, 2010 – 2:33 pm | 2 Comments
How to make a blind and attended transfer with Grandstream

In this example we will demonstrate how to perform a blind and attended (consultative) transfer using a Grandstream GXP2020. We will assume that an incoming call will be received on the Grandstream phone which is …

What is your favorite IP Phone?
August 27, 2010 – 4:18 pm | 15 Comments

We’re interested to see which of the many phones that 3CX supports are most popular. Let us know by voting for your favorite IP phone!

3CX Phone Provisioning – A Complete Guide
July 12, 2010 – 4:24 pm | One Comment
3CX Phone Provisioning – A Complete Guide

The whole point of provisioning phones is to eliminate the difficulties associated with manually configuring a large number of devices:

It is a tedious task
It can be very time consuming
Possibility of Human Error
Retaining a Standard Config …

How to make a blind and attended transfer with Snom
July 7, 2010 – 8:52 pm | 6 Comments
How to make a blind and attended transfer with Snom

In this example we will demonstrate how to perform a blind and attended (consultative) transfer using a Snom 360. We will assume that an incoming call will be received on the Snom phone which is …

VIDEO:How to provision Polycom IP Phones with 3CX
June 30, 2010 – 5:58 pm | Comments Off
How to make a blind and attended transfer with Cisco SPA
June 23, 2010 – 4:35 pm | 2 Comments
How to make a blind and attended transfer with Cisco SPA

In this example we will demonstrate how to perform a blind and attended (consultative) transfer using a Cisco IP Phone SPA525G. We will assume that an incoming call will be received on the Cisco phone …

How to make a blind and attended transfer with Polycom
June 18, 2010 – 1:25 pm | 4 Comments
How to make a blind and attended transfer with Polycom

In this example we will demonstrate how to perform a blind and attended (consultative) transfer using a Polycom Soundpoint IP 650. We will assume that an incoming call will be received on the Polycom phone …

Configuring a CISCO SPA phone to use Active Directory as a phonebook
February 11, 2010 – 4:49 pm | Comments Off
Configuring a CISCO SPA phone to use Active Directory as a phonebook

Cisco SPA Phones have the ability to look up for phone numbers and contacts in an Active Directory/LDAP. For this a template needs to be created and  the Cisco Phones need to be re-provisioned with …

How to convert a Cisco 7940 from SCCP to SIP
December 9, 2009 – 8:33 pm | Comments Off
How to convert a Cisco 7940 from SCCP to SIP

Note: This guide has been tested with firmware version pos3.08.2.00. Be aware that different firmware revisions may have different functionality.
This document will describe how to get a Cisco 7940 with SCCP (Skinny) protocol, convert it …

How to Set Up a Windows 2008 R2 SNTP / NTP Server
December 5, 2009 – 5:32 pm | Comments Off

When configured correctly, you can use the Windows Time (W32Time) service as an SNTP/NTP server for both windows and non-windows SNTP/NTP clients.

Voip Security
October 24, 2009 – 6:34 pm | Comments Off

Ten tips for a more secure IP PBX System
If you are in charge of a VoIP system or planning to deploy one, then VoIP security is probably one of the considerations. In this article we …

Editing The Built-In Phone Provisioning Templates
March 2, 2009 – 5:02 pm | Comments Off
Editing The Built-In Phone Provisioning Templates

3CX PhoneSystem is supplied with pre-configured templates for the most popular SIP Phone vendors on the market.
These pre-configured templates include the settings which the majority of users need. Occasionally, however, it may be necessary to …