July 26, 2010 – 6:24 pm | 33 Comments

ShareV9 of the popular Windows Phone system adds video support, android client and enterprise capabilities
London, 26 July 2010 – 3CX has released version 9 of its popular phone system for Windows. Version 9 is a …

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Articles tagged with: VoIP gateway

Outbound Rules – A Complete Example
July 20, 2010 – 4:44 pm | 2 Comments
Outbound Rules – A Complete Example

ShareConfiguring Outbound Rules on 3CX PhoneSystem is a very simple affair if you have a single device or service which you deliver calls with – in most cases a single rule will be enough.
But the …

Configuring the Portech MV-370 and MV-372
April 26, 2010 – 2:16 pm | Comments Off
Configuring the Portech MV-370 and MV-372

ShareIMPORTANT This device has been tested for Voice using firmware version of “Wed Jun 10 11:53:59 2009”. The guide and template may not work for earlier or later versions of the firmware!
Configuration is a 2 …

Configuring AVM FritzBox as a Firewall with 3CX Phone System
April 14, 2010 – 3:28 pm | Comments Off
Configuring AVM FritzBox as a Firewall with 3CX Phone System

ShareThis guide will show how to configure an AVM Fritzbox router / firewall as a border device with 3CX Phone System in the LAN. The tests were made using a FritzBox 7170 with firmware version …

ISDN Outbound caller ID and how to reformat it on a BeroFix
March 8, 2010 – 8:10 pm | Comments Off
ISDN Outbound caller ID and how to reformat it on a BeroFix

ShareThis guide describes the different caller ID formats and how to alter /rewrite the caller ID before it gets sent to the Telecoms provider when using beroFix VoIP Gateway cards.
In this document we will use …

Creating a dial plan for a Beronet berofix that can select a line
March 5, 2010 – 8:46 pm | Comments Off
Creating a dial plan for a Beronet berofix that can select a line

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With a Beronet Card, and proper configuration, you are able to choose the exact line/port on which you want to dial out. This feature is requested for lines that have different MSN/DID/DDI numbers. In addition …

How do I configure Tonesets for my Country on a Grandstream GXW-4104 / GXW-4108?
March 3, 2010 – 6:58 pm | 2 Comments
How do I configure Tonesets for my Country on a Grandstream GXW-4104 / GXW-4108?

ShareNOTE: This device has been tested for Fax Calls and Voice Calls using firmware 1.2.1.5. Grandstream firmware versions are typically available from: http://www.grandstream.com/firmware.html.
Depending on your geographic location and telecommunications provider, it may be necessary to …

Updating a Beronet BeroFix VoIP Gateway to the latest firmware
December 5, 2009 – 8:11 pm | Comments Off
Updating a Beronet BeroFix VoIP Gateway to the latest firmware

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If you are not using firmware “appfs-1.12.tar.gz” please update your your card to the latest version as explained below.
Update Procedure

To update go to http://www.beronet.com/downloads/berofix/ and download the appropriate update.
Log on to the beroFix Webinterface, …

Debugging calls on a Patton Smartnode
November 3, 2009 – 8:13 pm | Comments Off
Debugging calls on a Patton Smartnode

ShareYou can do simple debugging (for ISDN, for example) on a Patton gateway by using a series of simple commands.
After connecting to the gateway via telnet, type the following:
login: {your username here}
password: {password here}
enable
configure
debug ccisdn …

How do I update a Patton Smartnode to the latest firmware?
October 3, 2009 – 7:38 pm | Comments Off
How do I update a Patton Smartnode to the latest firmware?

ShareThis document explains step by step how to upgrade the firmware of your Patton to the latest version. This doc uses the Patton 4554 as an example, however all other Patton devices follow an almost …

How do I Connect A SmartNode to the Network and import the configuration?
September 14, 2009 – 7:42 pm | Comments Off
How do I Connect A SmartNode to the Network and import the configuration?

ShareThis FAQ explains how to configure your Patton Gateway for the first time by connecting it to the network, discovering it’s IP Address and then configuring the network settings. You will then be able to …

How can I adjust the configuration for unsupported VOIP providers or gateways?
July 5, 2009 – 5:20 pm | Comments Off

ShareHow can I adjust the configuration for unsupported VOIP providers or gateways?
3CX performs extended tests with a number of VoIP Providers and Gateways. This allows us to create optimized templates for use with these tested …

Why is there no ringback tone when calling into 3CX via a Sangoma PRI card?
May 3, 2009 – 8:16 pm | Comments Off
Why is there no ringback tone when calling into 3CX via a Sangoma PRI card?

ShareThis is because the Sangoma NetBorder software is configured for the PSTN side to provide the ringing, so if it is not then you will not hear any ringing.
To fix this issue we must tell …

What is overlap dialing?
April 10, 2009 – 5:57 pm | Comments Off

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Overlap dialing is required by CAS signaled lines. Overlap dial provides for a longer time-out period between digits, also called the inter-digit timer. With overlap dial set to off, the gateway expects to receive the …

How do I configure Patton ISDN VOIP Gateways for a Point-to-Point Connection?
April 3, 2009 – 7:47 pm | Comments Off
How do I configure Patton ISDN VOIP Gateways for a Point-to-Point Connection?

ShareThis article applies to ISDN lines and ISDN gateways only.
An ISDN line can either be point-to-point or point-to-multipoint. If you have a point-to-point connection, you can only attach one device to your ISDN line. If …

What Call Progress Tones should I enter for my country?
March 1, 2009 – 1:42 pm | Comments Off

ShareCall Progress tones are audible tones used  by the public switched telephone network (PSTN) central office or a private branch exchange (PBX) to signal calling parties the status of phone calls. VoIP Gateways must understand …

How to test a VoIP gateway
March 1, 2009 – 1:38 pm | Comments Off

ShareGeneral

Reset gateway to factory default and ensure you are running the latest firmware.
Review vendor documentation and assign a IP / Subnet mask / default router or gateway / DNS entries to the device. Ensure you …