December 7, 2011 – 6:58 pm | 16 Comments

3CX is pleased to announce a new release of 3CX Phone System 10, build 22686. Service Pack 5 fixes numerous 3CX Wallboard issues and also adds a new and important caller ID feature. To download …

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Articles tagged with: VoIP provider

3CX and ippi to Provide Low-Cost, Quality VoIP Solutions
January 26, 2012 – 7:58 pm | One Comment
3CX and ippi to Provide Low-Cost, Quality VoIP Solutions

Quality and affordable VoIP PBX solution available to all 3CX Phone System customers thanks to successful integration testing with leading VoIP provider, ippi.
London, UK and Paris, France – 26 January 2012 – 3CX, developer of …

Configuring DID with a VOIP Provider
August 5, 2011 – 5:09 pm | Comments Off
Configuring DID with a VOIP Provider

Configuring DID with a VOIP Provider
In some cases when you have a VoIP Provider with DID/DDI, you might encounter a situation when the VoIP Provider will not allow a call to go through. In the …

VIDEO: Configuring VoIP Providers
April 29, 2011 – 5:04 pm | One Comment

Skills Covered by this Module

What is VoIP Provider Account
What types of VoIP Provider accounts can be connected to 3CX PhoneSystem
About Unsupported VoIP Providers which do not have a plug-and-play template
Firewall considerations for connecting VoIP Providers …

Can I receive a Fax from a VoIP Provider to a Grandstream GXW-4004/4008/4024?
February 7, 2011 – 10:41 pm | Comments Off

It is not possible to use Grandstream 4004/4008/4024 as an ATA for a fax machine and send faxes through a VoIP provider, unless the VoIP Provider includes support for delivering T38 traffic to the Public …

Outbound Rules – A Complete Example
July 20, 2010 – 4:44 pm | 2 Comments
Outbound Rules – A Complete Example

Configuring Outbound Rules on 3CX PhoneSystem is a very simple affair if you have a single device or service which you deliver calls with – in most cases a single rule will be enough.
But the …

General Configuration Information when using VoIP Providers
May 3, 2010 – 2:20 pm | 3 Comments
General Configuration Information when using VoIP Providers

This document will provide an overview of the more common concepts which need to be kept in mind when configuring 3CX PhoneSystem inside your network infrastructure, including the following topics:

NAT Configuration
STUN Resolution
DNS Resolution in a …

Bandwidth Overhead over DSL connections
April 16, 2010 – 5:00 pm | 4 Comments
Bandwidth Overhead over DSL connections

Internet Service Providers typically rate their connectivity services based on download and upload bandwidth. So for example you may subscribe to an aDSL connection rated at 2 Mbps (Megabits per Second) download and 1 Mbps …

The main SIP INVITE Header Fields explained
March 8, 2010 – 4:15 pm | Comments Off
The main SIP INVITE Header Fields explained

This article explains the main fields included in a SIP INVITE, which is sent to set-up a VoIP call. A SIP INVITE message contains typically between 4 and 6 header entries with contact information inside …

3rd party supported VoIP Providers
February 9, 2010 – 6:41 pm | Comments Off

Although we recommend the use of supported VoIP Providers, in some cases it may be necessary to use an unsupported VoIP Provider.
3rd Party Supported VoIP Providers
3rd Party supported VoIP providers have been tested by the …

3rd Party Supported VoIP Providers
January 1, 2010 – 9:00 am | Comments Off

The VOIP Providers listed below are not directly available in the ‘Add VOIP’ section of the 3CX Phone System Web Interface, but are known to work with 3CX Phone System and tested by 3rd parties.

Configuring and testing a VoIP Provider for use with 3CX PhoneSystem
November 5, 2009 – 7:04 pm | Comments Off
Configuring and testing a VoIP Provider for use with 3CX PhoneSystem

Note 1: The results generated from these tests should remain valid while the VoIP Provider keeps your account settings static. If your VoIP Provider account is reconfigured, it may be necessary to redo these …

What to look for in a VoIP provider?
August 19, 2009 – 2:11 pm | Comments Off

Once you decide to break your company free from a traditional phone system, one of things that make adopting IP Telephony attractive is the ability to use a VoIP provider to save on phone call …

Receiving a Fax using a VoIP Provider with 3CX
July 8, 2009 – 8:30 pm | 16 Comments

Please note that this information does NOT apply to V8. For V8, please go to this link: http://www.3cx.com/blog/releases/3cx-fax-update11344/

For those of you who have been dreaming about the possibility of receiving a Fax over a VoIP …

How can I adjust the configuration for unsupported VOIP providers or gateways?
July 5, 2009 – 5:20 pm | Comments Off

How can I adjust the configuration for unsupported VOIP providers or gateways?
3CX performs extended tests with a number of VoIP Providers and Gateways. This allows us to create optimized templates for use with these tested …

How to solve Source Identification issues
July 5, 2009 – 5:18 pm | Comments Off

The source of a call must be identified for security. This FAQ explains how 3CX Phone System identifies the source of calls by default and how you can adjust the default to make it work …

How to test your own VOIP provider
June 5, 2009 – 4:56 pm | Comments Off

Whilst 3CX includes a good number of supported VoIP providers, it is impossible for us to template all the VoIP providers out there and to test them.  If you have a VoIP provider you would …

STUN and VoIP – part 1
January 9, 2009 – 7:55 pm | 2 Comments

STUN stands for Simple Traversal of User Datagram Protocol (UDP) through Network Address Translators (NAT’s). It is used in several different network implementations and scenarios, one of which is VoIP. Because of the way protocols …