3CX Online Training: Call Center Edition

In this online training, we shall discuss how to configure the features enabled in the Call Center Edition

Skills Covered

  • Understanding the Advanced Polling Strategies
  • Configuring the Call Center Edition Options
  • Understanding the Wallboard
  • Generating Call Center Statistics Reports

Review the full course of 3CX Phone System Training Videos at http://www.3cx.com/3cxacademy/videos/

Previous Video: Call Queues | Next Video: Digital Receptionists

Liked this article?


Get notified of new articles
or share
You might also be interested in: