3CX Online Training: Call Queues

In this nugget, we shall discuss Call Queues

Skills Covered

  • Creating a Call Queue
  • Understanding the Basic Polling Strategies
  • Configuring Call Queue Options
  • Creating Basic Queue Statistics Reports

Review the full course of 3CX Phone System Training Videos at http://www.3cx.com/3cxacademy/videos/

Previous Video: Ring Groups | Next Video: Call Center Edition

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