VIDEO: Using 3CX MyPhone – Part Two
Submitted by Nate Bailey on January 12, 2012 – 7:37 pmOne Comment
Welcome to part two of Using 3CX MyPhone. Click here for Using 3CX MyPhone Part One. In this video, we will build on what you have seen in part one and look at more of the available features such as the Listen, Listen and Whisper and Barge in options included in the 3CX Call Center Module. We’ll also show you the Parking feature and how to Transfer your calls.
Skills Covered by this Module
- More Basic 3CX MyPhone Features
- Configuration Settings in 3CX MyPhone
- Call Control Features (Listen, Listen and Whisper, Barge In, Parking and Transferring Calls)
[...] In Part One of the Using 3CX MyPhone video, you will see a general overview on how to use 3CX MyPhone. We’ll also take a closer look at some of the features it provides and how you can make the best use of them, such as how to handle queue calls, your voice mails, the Call History report and your Phonebook. Click here for Using 3CX MyPhone part two. [...]