3CX Phone System Training Course
Welcome! This training consists of a series of video tutorials, which will take you through setup, configuration and maintenance of 3CX Phone System. The video tutorials have been divided into the sections below.
Become a 3CX Certified Pro
Once you have completed the training course, take the 3CX certification test and distinguish yourself from the rest by joining the exclusive 3CX Certified Community.
Course 1: Installation
- Introduction, Recommended Equipment and Installation
- Upgrading or Re-Installing 3CX Phone System
- Installing Desktop Components in 3CX MyPhone
- Overview videos of 3CX MyPhone:
Course 2: Extensions & Phones
- Managing and Configuring Extensions
- Phone Provisioning
- Configuring External Extensions
- Using the 3CX Tunnel with the 3CX VoIP Phone and the SIP Proxy Manager
- Phone Management and Firmware
Course 3: Trunks – Gateways, Providers and Outbound Rules
- Configuring PSTN Gateways
- Configuring VoIP Providers
- Configuring a Bridge
- Configuring Outbound Rules
Course 4: Advanced Features
Ring Groups, Digital Receptionists, Queues, Other Features
- Configuring Ring Groups and Queues
- Configuring Auto Attendants or Digital Receptionists
- Configuring 3CX Phone System and Microsoft Exchange 2007/2010 Integration
- Dial Codes Function Summary
Course 5: General Concepts & Troubleshooting
- General SIP & RTP Overview
- Internet Connectivity and Firewall Concepts
- The Server Activity Log
- Troubleshooting and Logging
- 3CX Support and Where To Get Help
