Introduction to 3CX Phone System
What is 3CX Phone System for Windows?
3CX Phone System is a software-based IP PBX that replaces a traditional telephone system. 3CX Phone System sends calls as data packets over the computer data network instead of via the traditional phone network. Phones share the network with computers and separate phone wiring can therefore be eliminated.
With the use of a VOIP gateway, you can connect existing phone lines to the IP PBX and make and receive phone calls via a regular PSTN line.
Benefits to an extension user
3CX Phone System delivers numerous benefits to a user of the system:
- Ability to answer and make calls from anywhere, even outside of the office
- Easy extension management using a browser
- Ability to quickly view presence (extension status) of other users
- Ability to view status of incoming lines
- Ability to view number of callers in queue
- Ability to receive your voice mail and faxes in your e-mail inbox
- Forward calls based on caller ID, time and type of call
- Quickly launch missed calls
- View an automatically updated extension number list
- Transfer incoming calls to any user with a few mouse clicks
- Click to dial from Microsoft Outlook, Salesforce.com & others
