Home » Myphone: Extension Settings

Myphone: Extension Settings

The My phone extension settings page contains all options related to your extension. It consists of 3 pages, Extension Details, Voice Mail settings and your office hours.

Extension details

This tab allows you to change basic extension details:

  • Name and email address.
  • SIP ID used to allow callers to call you via the internet (requires configuration by administrator)
  • Outbound caller ID is the number displayed when you call someone.
  • Mobile number is used to allow other extension users to call you directly on your mobile.

Voice Mail Settings

This tab allows you to change voice mail settings:

  • Specify whether you want to play the caller ID of the person who left you a message
  • Play the time the message was received
  • Specify whether you wish to receive voice mail by e-mail
  • Change your PIN

My Office Hours

The Office hours tab is important as it allows you to configure the times that you work and automate setting your status to out of office.

Configure Hours

First of all you need to configure your office hours. If your working hours are identical to the company opening times, you can leave the default setting ‘Global Office Hours’. If your hours are different, you can configure them here.

Action

In this section you can configure whether 3CX Phone System should automatically change your status according to your working hours. To enable this feature, simply tick the corresponding action.

  • Automatically set your status to Out of Office outside of your working hours.
  • Automatically log you in and out of any Queues that you are a member of
  • Set your status to away during your lunch break