Which Smartphone do You Use as Your Softphone?

We’d like to hear from you which smartphone you currently use for 3CXPhone! We’ll use it to focus our softphone development efforts.

Results so far 10 September 8 o clock CET time:

Screen Shot 2014-09-10 at 09.01.57

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  1. Gareth

    So a third of people have voted for Windows phone and yet there is no sign of a 3CX windows phone client! Come on 3CX, surely you are missing out on a potential market here!?
    Please let us know that you have an app in development for WP8.1

    September 9, 2014 at 4:41 pm
    • Chris

      20% is a fifth not a third…

      September 9, 2014 at 8:51 pm
  2. At alpha we are all very much about security so we stick with Blackberry devices.
    We use the 3CXPhone for Android all the time on our Blackberry’s and it runs beautifully. Keep up the good work on the Android app and make sure it is always compatible with Android running on a BB10 device.
    In a few weeks I will have a BB Passport, can’t wait!!!

    September 9, 2014 at 5:11 pm
    • Hi Justin – Thats great to hear Android app runs well on Blackberry – thats a great tech that Blackberry built.

      September 9, 2014 at 5:15 pm
    • Hannes Viljoen

      Same here. Using Android version on BB10 and works fine.
      Would appriciate a native headless BB10 app though…

      September 10, 2014 at 1:50 am
  3. Vincent

    We run a mix of Android and iPhone devices. The current version of the Android app runs quite well and leaves little to be desired. The 3CX app for the iPhone however is “crap” if you compare it to the Android version. This is mostly caused by the more restrictive iOS which causes unwanted effects like being thrown out of a voip call when a GSM call is received. Also for an incoming call only the default notification sound is played so you can’t distinguish a phone cal from an email. For iOS we therefore use the Bria app which is better (or less worse at least). With the new iOS 8 i believe there are less of these restrictions so hopefully this will lead to a more useful 3CX app.

    September 9, 2014 at 5:33 pm
    • Hi Vincent – Thanks for your feedback. However i dont agree on your feedback for iOS – it runs great on iphone works well even over poor wifi or 3g. The only thing that does not work is the tunnel because its not allowed by Apple. That said, with a properly configured firewall there is no need for the tunnel on iOS.

      September 10, 2014 at 9:55 am
    • Will

      whilst the 3cx app on iOS works well for making calls and using presence/messaging, receiving calls is a nightmare. The most basic problem is the app does not ring the phone. The push notification uses the default tone/vibration and is easily missed. We end up having forward calls out via the gateways to get round this. I’ve also found the push notification frequently opens the app up but does not answer the call. If there is a push notification that’s not been answered and the caller hung up and I tap on it and it dials back the number that originally called.
      If I’m doing something wrong do let me know. I’ve not used android or winphone for a full days work so I can’t compare.

      Like Vincent I also use the paid Bria app as an alternative. the downsides of which are battery life and no presence info. It actually rings like a normal phone and has many configurable options available. I would prefer to sacrifice some battery life and pay for an app for a phone that rings or at least has this as an option.

      September 10, 2014 at 11:10 am
    • Thank you for your feedback. You are right about the ringing, but its a limitation of iOS / Apple. That said we are looking for a workaround. I dont personally agree with sacrificing battery life as it will make the solution very impopular….

      September 10, 2014 at 11:24 am
  4. Derrick

    You build a PBX that runs on a Windows and have no softphone app for a Windows phone? That’s kind of like Android not having an Google app.

    September 10, 2014 at 9:40 am
    • No, making a PBX for Windows doesnt mean you have to also make a softphone for a totally different OS, just because its made by the same company. Of course we have a client for Microsoft Windows, but Windows Phone is a totally different OS and has until very recently not had the capabilities to actually properly run a VoIP client.

      September 10, 2014 at 9:42 am
    • Andrea Cataldo

      You are in right, but actually there some application (I’ll give you evidence of one that I use within 3CX http://www.zoiper.com/en) that begin to integrate VOIP/SIP into this OS. And there are some voices that announce that in the next release (minor?) MS will integrated VOIP support natively.

      Please consider to make a road plan about these devices considering that in All market share has a small percentage of use but in enterprise environment (the same that 3CX focuses) the things are little different, and this pool probably confirm that.

      September 16, 2014 at 9:34 am
    • Hi Andrea – Thank you for the heads up. Yes Poll confirmed that Windows PHone is requested and we will look into this platform. At the same time it must be said that Huawai just announced that it stopped Windows Phone Sales citing poor demand. Nonetheless we are going to look into a softphone for Windows Phone soon.

      September 16, 2014 at 9:42 am
  5. … Blackberry is missing :-)


    September 10, 2014 at 11:11 pm
  6. Keep up the great work! We love YOUR Windows PBX. Would LOVE to see Windows Phone 8x+ support. Understand it’s about resources and priority. Do your best!

    September 11, 2014 at 6:10 am
    • Thank you Brian for the heads up!

      September 11, 2014 at 9:07 am
    • Nick Galea

      I can confirm that we have started R&D for Windows Phone 8.1 Please note that it it doesnt mean we will have it quickly, we are just researching the API and how we can implement the phone. But within 3CX we have decided that it would be good to have a Windows Phone client.

      October 13, 2014 at 1:09 pm