Configuring Portech MV374 as a GSM Gateway with 3CX Phone System

Important Notice: This article is not currently maintained and is here for archival/informational purposes. This device is no longer supported.

Portech MV374 has been tested for Voice using firmware version “Mobile VoIP4 s10.115”. This guide and template may not work for earlier or later versions of the firmware!

Configuration is a 2 step process. First you need to configure 3CX Phone System for use Portech MV374. Then, you need to configure Portech MV374 to register and communicate with 3CX Phone System.

Step 1: Configuring 3CX Phone System

  • In the 3CX Management Console, click on the “Add PSTN” link on the left-hand side
  • In the “Name” field, assign a name to this device; e.g. “Portech MV374”
  • In the “Brand” field, select “Portech”
  • In the “Model” field, select “MV374”, and click Next
  • In the “VoIP Gateway Details” page you will need to insert the IP address of the device (in this example 10.0.0.37), and the port number (default is 5064). Click Next.
  • In the Create Ports page, the port information is pre-populated, and the suggested values should work well in most scenarios. You may still want to review these settings and amend as needed. In particular, the “Port Identification” field may be set to the number of the line provided by the telephone company for that line. Click on the “Next >” button when finished
  • The “Create Outbound Rule” page will allow you to quickly create a rule with which to deliver calls through this device. Specify a prefix for the rule to identify outbound calls. Click on the “Finish” button when ready, or click on the “Skip” button if you do not wish to create an outbound rule for this device at this stage
  • The “Gateway Created” summary page will list the settings you will require to configure the device. It is recommended that you do not browse away from this page before you configure the Portech gateway

Step 2: Configuring Portech MV374

Configuring Basic Network Settings

  • Connect the Portech MV374 GSM gateway to the network and mains power supply. The device will boot up, using its factory-configured default IP address 192.168.0.100
  • Now point your browser to the gateway’s configuration site: http://192.168.0.100
  • Enter the username and password of the device and click ‘OK’ to access the gateway’s configuration. The default username is “voip” and the password is “1234”

Disabling Dial Peer

 

  • Point your browser to the gateway’s new IP
  • On the “Dial Peer”  node click on the Settings subsection, and go to the “Dial Peer” section
  • Turn the option “Working Mode” to OFF
  • Press “Submit”

Configuring the settings for each SIM Card Slot IN USE

  • On the “Sip Settings” node, click on the “Service Domain” subsection and go to the “Realm 1 (Default)” section

  • Click on Mobile 1 in the drop down list (or the SIM Slot you are configuring)
  • Set the “Active” field to “ON”
  • Set the “Display Name” field to the Virtual Port Number created by 3CX
  • Set the “User Name” field to the Virtual Port Number created by 3CX
  • Set the “Register Name” field to the Virtual Port Number created by 3CX
  • Set the “Register Password” field to the Authentication Password for the Virtual Port Number created by 3CX
  • Set the “Domain Server” field to the Private IP address of the PBX
  • Set the “Proxy Server” field to the Private IP address of the PBX
  • Click on the “Submit” button
  • Repeat the process for each SIM Card slot which is in use (selecting “Mobile 2”, “Mobile 3”, or “Mobile 4” as required)

Configuring the settings for each SIM Card Slot NOT IN USE

  • From the “Sip Settings” node, click on the “Service Domain” subsection and go to the “Realm 1 (Default)” section
  • Select the SIM Slot you want to disable (e.g. Mobile 2) in the drop down list
  • Set the “Active” field to “OFF”

Configuring the correct SIP response for when port is busy

  • On the “Sip Settings” node click on the “Sip Responses” node
  • Change “Response on Port busy” option From “486 – Busy Here” to “503 – Service Unavailable”
  • Press Submit

Configuring Inbound Routing on the Portech

  • From the “Route” node, click the “Mobile to LAN Settings” subsection, and scroll down to the “Add New” section
  • Set the “Position” field to “0” (without the quote marks)
  • Set the “CID” field to “*” (without the quote marks)
  • Set the “URL” field to “Virtual Port Number”@“Private IP of PBX”. So for example, if the Virtual Port Number for this SIM card is “80103”, and the Private IP address of the PBX is “10.0.0.11”, you would set the field to “80103@10.0.0.11”
  • Click the “Add” button
  • If you have a second Sim Card, then you should repeat the above steps setting the “Position” field to “1” (without the quote marks)

If you have a third or fourth Sim Card then you should repeat the above steps, setting the drop down to “Mobile 3, 4” and set the  “Position” fields to “0” and “1” respectively (without the quote marks).

Configuring Outbound Routing on the Portech

  • Go to the “Route” node, click the “LAN To Mobile Settings” subsection and scroll down to the “Add New” section
  • Set the “Position” field to “0” (without the quote marks)
  • Set the “URL” field to “*” (without the quote marks)
  • Set the “Call Num” field to “#” (without the quote marks)
  • Click the “Add” button
  • If you have a second Sim Card then you should repeat the above steps setting the “Position” field to “1” (without the quote marks)

If you have a third or fourth Sim Card then you should repeat the above steps setting the drop down to “Mobile 3, 4” and set the  “Position” fields to “0” and “1” respectively (without the quote marks).

Configuring Telephony Parameters

  • On the Mobile node click on the Settings subsection
  • Ensure the drop down is on “Mobile 1, 2”
  • Set Mobile 1 to “ON”
  • Set the Routing Range of Mobile 1 to 0~0
  • Set Mobile 2 to “ON”
  • Set the Routing Range of Mobile 2 to 1~1
  • Click on the “Submit” button

If you have 4 Sim cards:

  • Change drop down to “Mobile 3, 4”
  • Set the Routing Range of Mobile 3 to 0~0
  • Set the Routing Range of Mobile 4 to 1~1
  • Press Submit

Saving the Portech Configuration

  • Click on the “Save Change” link in the sidebar and press Save

NOTE: In cases where the Portech is used to call IVR systems or routed to an IVR, DTMF issues may be encountered. In such cases tweaks to the Portech and/or the phones configurations may be required. Please contact technical support if you encounter such issues.

Liked this article?


Get notified of new articles
or share
You might also be interested in: