Cloud Ready Version of 3CX Phone System – Video

With 3CX Phone System Multi Tenant, you can host up to ten instances of 3CX Phone System in the cloud and offer it as a service for your customers to generate recurring profitable income. Benefits of 3CX Phone System Multi Tenant: Each instance is independent from the other, with it’s own 3CX Management Console Works on 64-bit architecture such as Windows 7, Windows Server 2008 / R2 Deploy updates selectively

3CX Phone System Hotel Module Video Overview

The 3CX Hotel Module adds a hotel specific feature set to 3CX Phone System, avoiding the astronomical costs of a traditional hotel PBX and expensive lease payments. Turn your hotel phone system into a profit center again! Benefits of the 3CX Hotel Module: Fully integrate 3CX with Protel, Hotel Concepts, Brilliant, Micros Fidelio and other PMSs Offer call rates to your guests that compete with mobile roaming fees by routing

VIDEO: Why Choose 3CX Phone System?

See why thousands of businesses worldwide, including Formula One’s Team Lotus, RE/MAX and M.I.T. are turning to 3CX Phone System! This video gives a presentation of 3CX Phone System for Windows, and shows you what makes it different from other VoIP phone system solutions in the market. 3CX Phone System is Windows based, meaning you won’t need to learn Linux in order to get it working. It’s a VoIP PBX,

VIDEO: Configuring an External Extension

Skills Covered by this Module Configuring a phone as an External Extension Configuring a Grandstream GXP2110 as an External Extension Relevant Course Materials Configuring External Extensions with 3CX Phone System Analyzing a Successful Call Setup

VIDEO: General SIP and RTP Overview

Skills Covered by this Module What is SIP What is RTP How calls are setup using SIP Message exchanges

VIDEO: Phone Management and Firmware

Skills Covered by this Module Using the Phones Node tab to manage your phones on the network Upgrading Phone Firmware from the 3CX Management Console

VIDEO: Troubleshooting and Logging

Skills Covered by this Module What devices or providers are 3CX-Supported, and why. What devices or providers are Vendor-Supported, and why. What devices or providers are Unsupported, and why. Types of issues you may encounter. The Server Activity Log and what it can show you. What log messages to look for. Verbose Logging mode. How to create a Support Information File. Wireshark, and how to make a network traffic capture

VIDEO: The Server Activity Log

Skills Covered by this Module What is the Server Activity Log How to use the Server Activity Log to read and interpret log messages generated by the PBX.

VIDEO: Configuring Auto-Attendants or Digital Receptionists

Skills Covered by this Module What is an Auto-Attendant or Digital Receptionist? Configuring an Auto-Attendant or Digital Receptionist on 3CX Phone System Audio Format for custom audio messages

VIDEO: Configuring Ring Groups and Queues

Skills Covered by this Module What is a Ring Group? The behaviour of the different Ring Strategies Configuring a Ring Group in 3CX Phone System What is a Queue? Configuring a Queue in 3CX Phone System Logging into and out of Queues Relevant Course Materials Magically Expanding Call Queues

VIDEO: 3CX PhoneSystem and Microsoft Exchange 2007/2010 Integration

Skills Covered by this Module Configuring Microsoft Exchange 2007/2010 to interoperate with 3CX PhoneSystem How to enable Unified Messaging on a Microsoft Exchange Mailbox Configuring 3CX PhoneSystem to integrate with Microsoft Exchange 2007/2010 Configuring an AutoAttendant or Digital Receptionist to be handed off to Microsoft Exchange 2007/2010 Relevant Course Materials How Microsoft Exchange Server 2007 / 2010 Unified Messaging works

VIDEO: Configuring Extensions

Skills Covered by this Module The types of phones that can be used with 3CX Phone System How to create a new extension Enabling and configuring Voice-mail for an extension Creating forwarding rules for an extension Creating specific hours for an extension Assigning extensions to extension groups Preparing an Extension for provisioning with BLF Relevant Course Materials How do I create a phone provisioning template? How to configure secure SIP

VIDEO: Internet Connectivity and Firewall Concepts

Skills Covered by this Module General Internet Connectivity concepts. Using the Firewall Checker as a first check to identify Firewall Configuration errors or warnings. Firewall Configuration – Port Forwarding. Firewall Configuration – Quality of Service (QoS). Relevant Course Materials A Guide to QoS Ports used by 3CX PhoneSystem External & Internal devices: Network Topology Sip Proxy Tunnel & Sip Proxy Tunnel Manager What is the firewall checker and why do

VIDEO: 3CX Support and Where To Get Help

Skills Covered by this Module Referring to the 3CX Support site for additional documentation and configuration guides. Referring to the 3CX Blogs site for informative articles, announcements, descriptions of common issues, and other information related to 3CX. How to get certified with 3CX PhoneSystem. Calling up 3CX Phone Support to get quick answers to simple issues. Logging a Support Ticket and the information necessary to provide complete information to a

VIDEO: Configuring a Bridge

Skills Covered by this Module What is a Bridge? What type of Bridge connection to set up Firewall considerations for Bridges similar to those for VoIP Providers How to configure a Bridge connection on 3CX PhoneSystem

VIDEO: Configuring Outbound Rules

Skills Covered by this Module What is an Outbound Rule? How to make Outbound Rules work to your advantage Configuring an Outbound Rule on 3CX PhoneSystem

VIDEO: DialCodes Function Summary

Skills Covered by this Module DialCodes and the range of functionality provided by them

VIDEO: Configuring VoIP Providers

Skills Covered by this Module What is VoIP Provider Account What types of VoIP Provider accounts can be connected to 3CX PhoneSystem About Unsupported VoIP Providers which do not have a plug-and-play template Firewall considerations for connecting VoIP Providers with 3CX PhoneSystem Running the Firewall Checker and interpreting its output Configuring a VoIP Provider account on 3CX PhoneSystem DID Configuration with a VoIP Provider Account Relevant Course Materials 3CX Supported

VIDEO: Configuring PSTN Gateways

Skills Covered by this Module What is a PSTN Gateway What types of PSTN lines can be connected to 3CX PhoneSystem Which PSTN Gateways are supported by 3CX Configuring a PSTN Gateway on 3CX PhoneSystem Configuring a Patton SN-4114 (using a 3CX-generated configuration file) Configuring a Gateway to work with 3CX PhoneSystem (manual configuration) Configuring DID Numbers for PSTN Gateways

VIDEO:Configuring 3CX VoIP Phone as a Tunneled External Extension

Skills Covered by this Module What is the 3CX Tunnel? What problems does the tunnel solve, and what functionality does the tunnel provide or facilitate? How to leverage the 3CX Tunnel features with the 3CX VoIP Phone Relevant Course Materials The 3CX SIP Proxy Manager and using the 3CX Tunnel with SIP Hardphones

VIDEO: Upgrading or Re-installing 3CX PhoneSystem

Skills Covered by this Module Backing Up 3CX PhoneSystem configuration settings Running the Installation Checker to ensure a clean upgrade / re-installation Installing 3CX PhoneSystem using a Backup file from a previous installation Relevant Course Materials How can I check that the 3CX uninstall completely removed 3CX Phone System?

VIDEO: Introduction, Recommended Equipment, and Installation

Skills Covered by this Module The way 3CX PhoneSystem links to other components to make a complete solution The Operating Systems that 3CX PhoneSystem is supported for What Hardware to use for 3CX PhoneSystem Which Web Server to select for 3CX PhoneSystem to deliver the Management Console Installing 3CX PhoneSystem and setting the startup parameters Relevant Course Materials What is a SIP domain and how do I configure it correctly?

VIDEO: Whats new in 3CX Phone System V9?

Check out this 10 minute youtube video to find out what’s new in 3CX Phone System Version 9!

VIDEO:How to provision Polycom IP Phones with 3CX

VIDEO: 3CX Assistant Advanced Integration and Notification Features

Skills Covered by this Module How to configure Notifications for Incoming Calls How to set an Incoming Call to trigger a custom script or application Contact Popup from Microsoft Outlook on Incoming Call Triggering Outbound Calls directly from the Microsoft Outlook Contact list Journaling of Inbound and Outbound Calls