December 7, 2011 – 6:58 pm | 16 Comments

3CX is pleased to announce a new release of 3CX Phone System 10, build 22686. Service Pack 5 fixes numerous 3CX Wallboard issues and also adds a new and important caller ID feature. To download …

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Home » VoIP Nuggets

VIDEO: Troubleshooting and Logging

Submitted by on May 4, 2011 – 11:44 amNo Comment

Skills Covered by this Module

  • What devices or providers are 3CX-Supported, and why.
  • What devices or providers are Vendor-Supported, and why.
  • What devices or providers are Unsupported, and why.
  • Types of issues you may encounter.
  • The Server Activity Log and what it can show you.
  • What log messages to look for.
  • Verbose Logging mode.
  • How to create a Support Information File.
  • Wireshark, and how to make a network traffic capture file.

Relevant Course Materials

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