March 1, 2010 – 10:35 pm | Comments Off

3CX CRM Integration overview
3CX Assistant includes a CRM Integration module to allow it to integrate with Microsoft Outlook or Salesforce.com When a call arrives to your extension, you will be notified about it with a …

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VIDEO: VAD – Creating a sample application Part 2 of 2

Submitted by Elizabeth on February 8, 2010 – 8:46 pmNo Comment

This YouTube video will explain step by step how to create a sample application. The first part showed how to design the main flow, while this second part shows how to design the error handler and the disconnect handler flows.

Skills Covered by this Module

  • Configuring the error handler: transferring to the operator on database error
  • Configuring the disconnect handler: writing a CDR to database on call disconnection
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