Smartphone Obsession Means Business for Telecom Providers

We are all familiar with that feeling of dread that washes over us when we realize we’ve left our mobile device at home. We feel lost, disconnected and alone. Slowly but surely, our phones have become our lifelines. We use them as alarm clocks, GPS as well as a way to stay connected with friends and updated on current events. With thousands of apps to choose from, we would be hard-pressed to find a function not covered by our Smartphones.

In fact, a new study from Deloitte shows that nearly 10 percent of consumers check their Smartphones more than 100 times a day, nearly a quarter more than 50 times a day, and almost half more than 25 times a day.

It’s clear we’re a fixated society, but this obsession just so happens to be a win for unified communications (UC) providers. For instance, with the advent of UC, Smartphones have transcended the social spectrum and become business communications bread and butter.

Internet-based telephony providers that offer UC features are making a splash in today’s business world as workers become more attached to their personal devices. Employees’ productivity doesn’t have to be halted simply because they are not in the office due to the mobility features:

  • Call colleagues or clients via the office network, rather than the mobile network and save money
  • Transfer and hold calls
  • Hide your mobile number
  • Call forwarding from your desk phone to your smartphone, based on your status
  • Seamless out of office or in office detection
  • Provision extension details by email
  • Manage multiple calls simultaneously
  • See presence or status of colleagues
  • Access company phone book
  • Set up conference calls
  • Instant Chat

Whether traveling for business or working from home, UC providers can help your business cut the cord that is tying your employees to their desks by investing in a money-saving phone system with mobile capabilities.

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