Is Hot Desking in your Future?

Hot desking may be the next big trend across workplaces all over the world. By sharing workstations at different times—which is the fundamental purpose of hot desking—organizations can save space and money. Companies such as Deloitte, headquartered in Toronto, instituted hot desking at the end of last year by maximizing meeting rooms and common areas.

Aided by new telecommunications technology, including virtual PBX, which allows employees to access their phone system and unified communication tools from remote locations, hot desking is all about increasing remote working productivity, while optimizing office space simultaneously

A virtual PBX affords employees independence and mobility by incorporating the following features of a regular IP-PBX phone system over a simple to use software-based interface:

  • Easy to install & manage
  • Inexpensive to buy and expand
  • Work from anywhere with iOS & Android clients
  • Leverage existing IT infrastructure & Server hardware
  • Save on your phone bill with SIP Trunks & Mobile / Remote clients
  • Integrated video conferencing using WebRTC
  • Better customer service with advanced call queues
  • Click 2 Call from your website

Given the cost saving incentives and mobility enhancing conveniences, hot desking seems far from a passing fad. And, systems like 3CX Phone System for Windows, a software-based PBX for Windows that works with SIP standard based IP Phones, SIP trunks and VoIP Gateways, enable a mobile staff to take their extension with them by utilizing worldwide VoIP and facilitating free interoffice calls.

The physical limitations of our workspace will soon be a concern of the past. Technology that is not anchored to a wall or attached to a desk will make us not only more mobile but also more motivated to meet our goals, no matter where we are geographically.

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  1. Jackie Mac

    Does this mean 3cx will support users logging into desk phones and getting their own extension number?

    July 5, 2015 at 4:18 pm
  2. IS it also possible now to use hot desking with the Cloud version ?

    July 7, 2015 at 11:38 am
    • Stefan

      No the cloud server is v12 but never less we need a http connection to the phone to do it and via wan (unless Vpn) it is not possible

      July 7, 2015 at 7:37 pm
  3. Sean

    So you can only hot desk with Yealinks and Snom phones?


    July 16, 2015 at 11:09 am
    • Charalambos Eleftheriou

      @Sean, This is correct Yealink and Snom are the only hardware, Desk / IP Phones that are supported for HotDesking.

      July 16, 2015 at 12:57 pm
    • Sean

      i wasnt aware of that until after i purchased 3CX Professional and 15 IP Phones, unfortunately i didn’t go for YeaLink or Snom phones :(

      My boss is not happy to say the least, it quite clearly boasts on the 1st page of the 3cx website – “easy hot desking!”

      a bit misleading?

      July 16, 2015 at 1:23 pm
    • Not really. Hot desking means you can easily take your phone anywhere. In my opinion logging into a phone is a bit archaic. Use softphones instead?

      July 16, 2015 at 3:44 pm