Case Studies

3CX Phone System for Windows has helped many businesses achieve significant benefits in a cost-effective and innovative way. Below is a selection of case studies and testimonials that illustrate the experience and insights of some of our clients highlighting how 3CX IP PBX has successfully helped them meet their telephony needs.

3LOG-Logo Austrian Logistics Company 3LOG  Cuts Its Telephony Costs by 80 % with 3CX Phone System 
“3CX Phone System is a very flexible and reliable phone solution,” Mr. Kopp said, “and the features are more than enough for us. With the online interfaces, we get all system functions everywhere!You see the caller’s number and company when a call comes in, which has helped us improve our customer service tremendously”
Fenix Logo METO FENIX Marks Down Its Annual Telephony Costs By 30% with 3CX Phone System 
“METO FENIX selected 3CX Phone System, the most competent, reliable and flexible VoIP PBX on the market. CEO Ilija Medic describes 3CX Phone System as an “easy and flexible Microsoft-based solution that integrates perfectly into our existing infrastructure and totally fits our needs.”
FleetKonzepte-Logo FleetKonzepte Drives Telephony Costs Down by 30% with 3CX Phone System
“The 3CX software provides a solution for medium-sized businesses,” says FleetKonzepte GmbH CEO Hans Reiner, “especially with growth potential and variable locations on fair terms and easy expansion options.”
Burdenko Military Hospital in Moscow Main Military Clinical Hospital in Moscow Discharges Old PBX, Enlists 3CX Phone System
“The implementation of the 3CX Phone System in our company has improved the efficiency and communications between our branches worldwide and has cut down our call costs significantly… Utilizing its trunking and advanced call routing features, we were able to lower our telephony cost by about a four-figure sum per month. – Volkan Sanverdi, CFO, Chip One Exchange
Chip One Cuts Its Telephony Costs in Half with 3CX Phone System Chip One Cuts Its Telephony Costs in Half with 3CX Phone System
“The implementation of the 3CX Phone System in our company has improved the efficiency and communications between our branches worldwide and has cut down our call costs significantly… Utilizing its trunking and advanced call routing features, we were able to lower our telephony cost by about a four-figure sum per month. – Volkan Sanverdi, CFO, Chip One Exchange
Wiltshire College Makes Massive Savings with 3CX Phone System Wiltshire College Leaves the Bronze Age and Saves £70,000 per Year with 3CX Phone System
“3CX Phone System is proving flexible and reliable, and it’s on target to reduce our ongoing telephony maintenance, line rental, support, and call costs by 70 percent per annum, about £70,000.” – Stephanie Stephenson, Director of Customer Services, Wiltshire College
Polish University Deploys 3CX Phone System Prestigious Polish University Deploys 3CX Phone System and Makes Huge Savings
“With 3CX I can finally manage all our systems from one place. I am very satisfied with 3CX. It was very easy to install and configure. We can now make changes to the PBX ourselves in no time. 3CX Phone System has helped us improve our customer service and we are now more flexible and more cost effective than we were with a traditional PBX.” – Tomasz Ryszard Gwiazda, System Administrator, Kozminiski University
Swedish Animal Hospital Connects All Their Clinics with 3CX Phone System Swedish Animal Hospital Connects All Their Clinics with 3CX Phone System
“When analyzing the cost and benefits of moving from a legacy-solution to a modern software-based PBX it became clear to us that this was a no-brainer. Using 3CX Phone System is far more cost effective than our old solution,” said Göran Ask, CEO of the Animal Hospital of Malmö. “Our clients expect us to be available at all times. Along with our integration partner, Saldab, we’ve implemented a PBX-solution that ensures we can meet our customers’ demands.”
3CX Phone System Performance Test 3CX is a Viable Solution for Large Enterprises
“A system that can handle advanced call scenarios for 512 simultaneous calls can easily handle a company with 3,000 extensions. This means that 3CX has designed its product very ambitiously indeed. Our tests have shown that the 512SC license is not just a marketing gimmick and 3CX Phone System is not only an SMB product but has potential for even large enterprise businesses that want a phone system that can scale easily and comes with unified communications as standard. We also bear in mind that the license cost and maintenance cost of 3CX is probably the lowest available on the market.” – Michał Podoski and Andrzej Pierścionek, HaloKwadrat
Emergency Services Turn to 3CX Phone System after Hurricane Strikes Emergency Services Turn To 3CX Phone System After Hurricane Strikes
“This is an example of how 3CX is the leading provider of VoIP platforms thanks to exclusive features, open architecture, ease of provisioning, flexibility and availability over any medium. ‘Powerful, easy and incredibly flexible’ best describes 3CX even under the most challenging conditions where no other solution would have come close to working,” – Charles Ambrosecchia, CEO, SigmaVoIP
Castelnou Aparthotel Deploys 3CX Phone System Unsupported Nortel PBX Replaced with 3CX Phone System in Belgian Hotel
“3CX Phone System was a breath of fresh air – not only was it competitively priced but installation was a breeze! The flexibility for easy, low cost future expansion and the feeling of being free from expensive maintenance contracts and no longer being tied in to a particular vendor is second to none.” – Luc Daneels, Managing Director, Castelnou Aparthotel
UK Employment Agency, Pluss, Expand with 3CX Phone System Pluss Choose 3CX Phone System to Expand Operations
“We recommend 3CX Phone System to all businesses. You’re not just purchasing a state-of-the-art PBX, but are joining a community that provides support right when you need it.” – Martin Langmaid, Server and Network Architect, Pluss.
Hotel Maierl Implement 3CX Phone System 3CX Carves up the Competition with Infrastructure, Administration Savings and Hotel Features
“The fact that I could install the 3CX Phone System on the existing Windows Server was a great advantage. Rather then buy a “black box“, I could leverage my Windows skills to administer the phone system and greatly reduce the administration time of the PBX.” – Stefan Pfender, CEO of Maier-Alm GmbH
Heating Manufacturer Zehnder Install 3CX Phone System Zehnder Selects 3CX Phone System and sees Costs Fall and Productivity Soar
“Administering the phone system is childs’ play – everybody who can use a Windows application can administer the 3CX Phone System.” – Ercan Yapalak, Zehnder IT Department.
Gas Turbine Company Agilis implements the 3CX Phone System 3CX Phone System Provides the Gas for Leading Turbine Engineering Specialist
“We have been very pleased with the overall capability of the 3CX telephone system within our business. With a Windows-based system, we have control over the phones and don’t have to pay for support from our old provider.” – Brian Dunn, Agilis
Polish Foundry Forging Ahead with 3CX Phone System
“After I discovered 3CX I can’t really understand why people keep on spending so much money on their ‘old fashioned’ closed telecommunications systems.” – Piotr Rowinski, IT Manager of GUSS-EX Ltd.
Neon Healthcare Organisation Glows with 3CX!
“..The installation of the 3CX communication system has transformed me to hero. Thanks 3CX!” – Al Barker CIO, Neon Health Services.
3CX VoIP Technology Powers Team Lotus
“Configurability of 3CX is outstanding – we can easily make changes to the PBX ourselves, something that was unthinkable on a traditional PBX.” – Bill Peters, Team Lotus Head of IT
RE/MAX Brokerage saves $80,000 with 3CX Phone System
“3CX was remarkably flexible and easy to install. It was also extremely simple to manage and being able to run 3CX on Windows Server offers great peace of mind.” – Dustin Adam, Director of IT RE/MAX
Euphonix Implements 3CX Phone System for Cost Savings and Improved Productivity
“ 3cx has done to our PBX what Vmware did for our servers. Virtual, more manageable and since there is a lot less hardware involved a lot more reliable.” -Andor Iszak, Director of Information Technology, Euphonix

University’s Phone Bills Reduced by 81% with 3CX Phone System for Windows
“3CX is very easy to setup and manage. The MS Exchange 2007 Unified Messaging integration works very well. I am very happy with the product!” – Craig Hyatt, Information Technology Director for Campus Services, University of North Carolina at Chapel Hill.
3CX Helps UK Company Achieve Business Goals to Expand with Mobility
“3CX allows medium-sized businesses to work on a corporate scale. Fantastic!” – David Buckley, Network Manager, Rapidtech UK.

Dutch Advertising Agency Chucks Linux-based IP PBX for Easier to Manage 3CX VoIP Phone System
“We don’t understand VOIP, but we understand 3CX” – NO TOMATO creative team.

Silicon Valley Microsoft Gold Partner looks at various PBX options and opts for 3CX VOIP Phone System
“The 3CX Phone System is a great Windows-based PBX solution for our company. It is a cost-effective solution which is easy to install and maintain” – Mike Faster, President, Coyote Creek Consulting.
Biotechnology Company Gives up Traditional PBX for 3CX Phone System
“3CX scales well, and is definitely much cheaper to scale up than comparable hardware PBX.” – Ryan Crompton, Systems Administrator, ZYTO Corp.
Faith Builders sees Important Scalability and Cost-saving Benefits from Adopting 3CX IP PBX
“3CX Phone System met our organization’s specific need with a timely solution. We are delighted to see their commitment to on-going development and feature additions. We have found this system an excellent fit for our organization’s telecommunications needs.” – Ryan Zook, Network Manager, Faith Builders.
3CX is the Best Solution when Compared to Other IP PBX, Decides Italian Company
“I think that 3CX is one of the highest quality products in the VoIP market at the moment.” – Federico Moschini, Purchase Manager, TECNID SPA.