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Gear up your PBX
Cut costs, Boost profits
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Take control of your PBX
Virtualize with Hyper-V & VMWare
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Slash your Phone Bill
Use SIP trunks, WebRTC & Softphones
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Unified Communications
Presence, Chat, Voicemail, Fax 2 Email
 
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Office Without Limits
Make calls anywhere using Android, iPhone, Mac & Windows
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Web Conferencing
Clientless via WebRTC with 3CX WebMeeting

Integrate 3CX Pro with MS Exchange

Boost your customer satisfaction and increase your agents’ productivity by integrating 3CX Pro/Enterprise Edition with Microsoft Exchange by using the 3CXPlugins. Take advantage of 3CX’s powerful UC features combined with popular CRM applications. CRM Integration with Microsoft Exchange comes as standard with the 3CX v15 Pro/Enterprise editions.
Integrate your CRM with your PBX by using 3CX Pro

Benefits of Using 3CX with Exchange

Consolidate your communications into one platform and enjoy the features of your favourite CRM application.

  • Click to Call – Launch calls with a single click directly from the Exchange Server interface; no need to enter customers’ numbers into your phone
  • Call Pop-ups – Contacts are opened in Exchange and records are created for new callers. No need to ask for customer phone numbers
  • Call Journals – A journal entry is created for the contact for easy access to call history so that agents can keep track of a customer’s needs

Easy CRM Integration with 3CX Plugins

The 3CX Plugins are available from within the Management Console under the Updates tab. Users of CRM applications that are not integrated with 3CX can develop their own plugin in less than a day! Read more about how to do this here.

  • Out of the Box Integration – All of this is possible with the 3CX plugin for Exchange; your business starts reaping the rewards from the get-go
  • Quick & Easy Configuration – With just a few clicks in the Management Console and client, integration is configured and ready to go
  • Simple Setup of Outbound Calls – Allow users to launch outbound calls to contacts straight from the Exchange interface
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