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Gear up your PBX
Cut costs, Boost profits
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Take control of your PBX
Virtualize with Hyper-V & VMWare
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Slash your Phone Bill
Use SIP trunks, WebRTC & Softphones
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Unified Communications
Presence, Chat, Voicemail, Fax 2 Email
 
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Office Without Limits
Make calls anywhere using Android, iPhone, Mac & Windows
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Web Conferencing
Clientless via WebRTC with 3CX WebMeeting

Integrate 3CX Pro with Office 365

Boost your customer satisfaction and increase your agents’ productivity by integrating 3CX Pro/Enterprise Edition with Microsoft Office 365 by using the 3CXPlugins. Take advantage of 3CX’s powerful UC features combined with popular CRM applications. CRM Integration with Office 365 comes as standard with the 3CX v15 Pro/Enterprise editions.
Integrate your CRM with your PBX by using 3CX Pro

Benefits of Using 3CX with Office 365

Consolidate your communications into one platform and enjoy the features of your favourite CRM application.

  • Click to Call – Launch calls with a single click directly from the Office 365 interface; no need to enter your customers’ numbers into your phone
  • Call Pop-ups – The plugin opens the contact record in Microsoft Office 365 and creates a new contact if the caller is not found
  • Call Journals – Call information is saved in the contact’s notes so that agents can keep track and follow up with customer requests

CRM Integration is Easy with 3CX Plugins

The 3CX Plugins are available from within the Management Console under the Updates tab. Users of CRM applications that are not integrated with 3CX can develop their own plugin in less than a day! Read more about how to do this here.

  • Out of the Box Integration – All of this is possible with the 3CX plugin for Microsoft Office 365; your business sees results from the get-go
  • Quick & Easy Configuration – With just a few clicks in the Management Console and client, integration is configured and ready to go
  • Easily Configure Outbound Calls – No need for additional customizations, just enable the hotkey dialing functionality
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