Gear up your PBX
Cut costs, Boost profits
Take control of your PBX
Virtualize with Hyper-V & VMWare
Slash your Phone Bill
Use SIP trunks, WebRTC & Softphones
Unified Communications
Presence, Chat, Voicemail, Fax 2 Email
Office Without Limits
Make calls anywhere using Android, iPhone, Mac & Windows
Web Conferencing
Clientless via WebRTC with 3CX WebMeeting

Integrate 3CX Pro with SugarCRM

Boost your customer satisfaction and increase your agents’ productivity by integrating 3CX Pro/Enterprise Edition with SugarCRM by using the 3CXPlugins. Take advantage of 3CX’s powerful UC features combined with popular CRM applications. CRM Integration with SugarCRM comes as standard with the 3CX v15 Pro/Enterprise editions.
Integrate your CRM with your PBX by using 3CX Pro

Benefits of Using 3CX with SugarCRM

Consolidate your communications into one platform and enjoy the features of your favourite CRM application.

  • Click to Call – Launch calls to contacts with a single click straight from SugarCRM; no need to enter your customers’ numbers into your phone
  • Call Pop-ups – Customer records are linked based on caller ID and are automatically opened upon receiving an inbound call
  • Call Journals – All calls are logged in SugarCRM. Employees can easily keep track of call history to meet the demands of customers

Easy CRM Integration with 3CX Plugins

The 3CX Plugins are available from within the Management Console under the Updates tab. Users of CRM applications that are not integrated with 3CX can develop their own plugin in less than a day! Read more about how to do this here.

  • Out of the Box Integration – All of this is possible with the 3CX plugin for SugarCRM; your business starts benefiting from the get-go
  • Quick & Easy Configuration – With just a few clicks in the Management Console and client, integration is configured and ready to go
  • Simple Importing of Customizations – Allow users to launch outbound calls to contacts straight from the Microsoft Dynamics web interface