Partner and Customer Testimonials

3CX Phone System for Windows has helped many businesses achieve significant benefits in a cost-effective and innovative way. Below is a selection of 3CX customer testimonials that illustrate the experience and insights of some of our clients and partners, highlighting how 3CX IP PBX has successfully helped them meet their telephony needs.

Globe CPA-Logo New 0607 "We decided to migrate from the old fashioned physical phone system we had to 3CX because we were expanding to other sites both within the UK and internationally and we wanted the scalability that comes with a software based system as well as the significant cost savings of using VoIP technology.  The initial installation was smooth and the training didn’t take long as the system is intuitive and easy to use.  We haven’t looked back, the system has now been expanded to  include our Canadian office.  We find the presence information invaluable  given our multi-site set-up and the built in reporting  gives us a clear insight on how we are handling calls."
James Wilkins, Managing Director of CPA Recruitment Ltd.
    flash_logo "When I first started selling IP PBX systems, 3CX was at the time the easiest to understand and implement in the shortest amount of time. One of my customers is an industrial glass company that participates in big contracts to construct hospitals, movie theaters to residential homes. The customer actually got my contact information on the 3CX reseller's page. Because 3CX is priced so low for licenses, and having the ability to install it on an existing server (reducing the Total Cost of Ownership), 3CX was able to beat out Fonality. Fonality gave a price of $20,000 and I was able to provide a solution for less than half that with no recurring monthly client licenses, saving him an additional $1000 on licensing and support per month. This glass company was using an old digital hybrid PBX system with no recording capability or voice mail functionality, supporting a total of 15 phones locally and another separate system in Hawaii leveraging another seven phones. A little side note that 3CX cost less than his old phone system. I used the Grandstream GW4108 in his CA location and another GW4104 in the smaller Hawaii branch. Now using the 3CX bridging, this company is able to reduce their costs by over $1000 per month in recurring telephone service. There is only one phone company in Hawaii that provides landlines, and they use their monopoly to gouge their customers with the pricing of their service. Now that 3CX along with the grand stream GW4104 has been installed, calls to and from both sites are free. In addition, calls coming into Hawaii can be queued at both locations simultaneously more effectively and efficiently utilizing existing resources and reducing the need for more head count. For telecommuting I have installed a Linksys RV082 VPN router for users to login in as agents in different states. Phones are Snom 360, and they use Xlite for the desktop and will be upgrading to Bria so they can configure multiple lines. The overall satisfaction of the customer is very good."
Chris Green, President and CEO of Active IP, INC.
Solid Source "3CX Phone System has completely changed what we are able to track in each department and facilitates better decision making by giving us accurate usage of information through the easy to use reporting module. I couldn't be more happy with 3CX Phone System interface and how easy it is to manage. The users love the PC client and its integration with the physical phone. 3CX Phone System is now managing over 2500 extensions and all we can say is thank you."
Brian Cowling, Vice President of Strategic Growth, Solid Source Companies
logo-inductiveautomation "I was attracted to the 3CX software because of its simplicity, because it runs on Windows and because it has web-based management. We have about 20 employees and I first tried hosted VOIP solutions.That was a huge mistake because managing call routing, etc. was limited and because calling from one office to the next takes huge bandwidth.Then I looked into VOIP server software I could manage in-house.First I found a bunch of Linux solutions which really turned me off because we have several Linux servers already and we’re trying to get rid of them in favor of Windows since they are a nightmare to manage. Then I read the forums and discovered these Asterisk-based Linux systems really are a nightmare. Then I discovered 3CX which is Windows-based. I downloaded it and had the free download installed and operational within an hour. So I decided to go with the Enterprise version.Setting up the 3CX software enterprise version was a snap. Easy as pie. I can change any routing decisions, etc. with just a few clicks of the mouse from a web-page. The server has been very reliable and I am happy with it.I spent quite a bit of time researching and most of what I found was complex and in my mind was a nightmare or very proprietary. I was thinking “What is the matter with this VOIP industry? Can’t they just make something straightforward and easy to use?” That is when I discovered 3CX and it has met my expectations."
Steve Hechtman, President of Inductive Automation / Calmetrics Company
Neuse "Upgrading from an old version of 3CX Phone System to a new version was easy. Once the old version was backed up, the new installation began and was successfully completed within just a few minutes. Restoration of settings from the previous version took another few minutes. The license was activated and a test call to a cell phone was made within 15 minutes of starting the whole updating process. I do not know of any other product capable of completing a new installation and of restoring to bare metal in under 15 minutes from a remote location. We are glad we choose 3CX for our standard VoIP product offering."
Jim Ray, President of Neuse River Networks
Birkdale-School "I have to say that I’ve rarely seen a Windows product that simply works and is easy to use. It has been one of the best products we’ve used."
Paul Harker, Birkdale School, UK
Casey-Industrial "We are very satisfied with the 3CX solution. We moved our Corporate office and wanted to leverage SIP trunks instead of a PRI, as well as get into newer telephone technology. I had a inquired with a number of vendors that carried products such as Qwest, Shoretel, Allworx and more. They can’t compare to 3CX.We saved a substantial amount with 3CX, received invaluable expertise on installation tips and setup. We haven’t had any abnormalities or down time with our system. Traditional phone systems do not stand a chance against 3CX."
Mike Armstrong, Casey Industrial, Inc.
InfoSys-Logo "I just wanted to thank you for all you do for us here at InfoSys Consulting Inc. We have been selling VoIP phone systems for nearly 10 years, but since 2009, have sold more 3CX Phone Systems than all the other phone systems combined! For example, we deployed a 3CX Small Business Edition (8 simultaneous calls) Phone System yesterday, and another phone system today and have more installs lined up.A year ago VoIP sales accounted for about 2% of our business. Now VoIP sales are about 50% of our business. At this point, we really don't sell anything other than 3CX. 3CX is truly a great product and it’s so easy to sell. While I am not a salesman, I find it really easy to sell, and I think everyone (including me) is surprised with how stable and saleable it is. 3CX costs far less than a phone system from Avaya or Cisco, which is pretty amazing given the enterprise features included for free with every 3CX system.One of the great advantages 3CX provides my business is that it is all software. This makes it possible for us to perform installs remotely which would be impossible with a traditional phone solution. This week I implemented 3CX systems in North Carolina and Tennessee and last week, I deployed a 3CX Phone System for a client in California.The enhancements from the 3CX team come so frequently that I sometimes find it very difficult to keep up with all the enhancements, which is a good thing by the way.3CX, I hope you know how grateful I am to you. We work very, very hard to do the absolute best we can with every 3CX install and I learn something new just about every day, so we’re getting better at implementing 3CX all the time. Because 3CX makes our job so easy, I can safely say that the InfoSys team has become experts at implementing 3CX.If there is ever anything I can do for you – please let me know. One of these days, I hope you end up in Chicago, Minneapolis, or Milwaukee for a trade show and I'll be there to shake your hand and tell everybody how truly awesome 3CX is."
Matthew Orr, President of InfoSys Consulting Inc.
elite-computer-networks "I studied the training content on your blog and was able to pass the 3CX certification exam pretty easily with that knowledge, plus what I’ve gained from just tinkering with our own install. Now I can perform a big install for my client proudly as a 3CX Certified Pro! Thank you for developing such an awesome and easy to use telephony product!"
Brandon Hall, Elite Computer Networks
addvisionlogo-new "We are very happy with 3CX Phone System as it was easy to install and configure. Phone calls can be directly transferred to mobile phones and international calls can be made without any cost. The 3CX Assistant gives us transparency in the office and enhances all our working procedures and we are very pleased with the online support.."
Carsten Koster, Advision Digital
Team-Lotus-Testimonial "Configurability of 3CX is outstanding - we can easily make changes to the PBX ourselves, something that was unthinkable on a traditional PBX." Bill Peters, Team Lotus Head of IT
Read the full case study here.
remaxlogo_new “3CX was remarkably flexible and easy to install. It was also extremely simple to manage and being able to run 3CX on Windows Server offers great peace of mind." Dustin Adam, Director of IT RE/MAX
Read the full case study here.
windowspronew_logo “One of my favorite features of 3CX is the simple web-based administration console. I also like that 3CX can use our Exchange server for voicemail, which emails our voicemails to our email inboxes. Ease of installation was another nice feature, as I performed the entire implementation without ever talking to their customer service”. Michael R. Faster, Windows IT PRO
Read the user review published by Windows IT Pro here.
UNCnew_logo "3CX is very easy to setup and manage. The MS Exchange 2007 Unified Messaging integration works very well. I am very happy with the product!” Craig Hyatt, IT Director for Campus Services, University of North Carolina at Chapel Hill
Read the full case study here.
neonlogo_new “..The installation of the 3CX communication system has transformed me to a hero. Thanks 3CX!” Al Barker, CIO, Neon Health Services
Read the full case study here.
dfixarnalogo_new “3CX Phone System has helped us improve our customer service and sales departments. 3CX is reliable, easy to manage and provide excellent online support. We are very pleased with 3CX!”
Håkan Niemi, Networking/Support Technician, Datorfixarna.com
Euphonixlogo_new “3CX has done to our PBX what VMware did for our servers. Virtual, more manageable and since there is a lot less hardware involved a lot more reliable.” Andor Iszak, Director of Information Technology, Euphonix
Read the full case study here.
adilogo_new “We don’t understand VoIP, but we understand 3CX” NO TOMATO creative team
Read the full case study here.
guessexlogo_new “After I discovered 3CX I can’t really understand why people keep on spending so much money on their ‘old fashioned’ closed telecommunications systems.” Piotr Rowinski, IT manager, GUSS-EX Ltd.
Read the full case study here.
faithbuilderslogo_new “3CX Phone System met our organization’s specific need with a timely solution. We are delighted to see their commitment to on-going development and feature additions. We have found this system an excellent fit for our organization’s telecommunications needs.” Ryan Zook, Network Manager, Faith Builders
Read the full case study here.
amcclogo_new "I just want to thank you guys for a great product – it made my company look like a hero..." Allen Miller, MCP, A+, Microsoft Small Business Specialist
coyotecreeklogo_new “The 3CX Phone System is a great Windows-based PBX solution for our company. It is a cost-effective solution which is easy to install and maintain” Mike Faster, President, Coyote Creek
Read the full case study here.
nantlogo_new “3CX allows medium-sized businesses to work on a corporate scale. Fantastic!” David Buckley, Network Manager, Rapidtech UK
Read the full case study here.
technidlogo_new “I think that 3CX is one of the highest quality products in the VoIP market at the moment.” Federico Moschini, Purchase Manager, TECNID SPA
Read the full case study here.
zytologo_new “3CX scales well, and is definitely much cheaper to scale up than comparable hardware PBX.” Ryan Crompton, Systems Administrator, ZYTO Corp.
Read the full case study here.