Call & Web Conferencing
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Call & Web Conferencing

Configuring Web & Call Conferencing

On this topic

Configuring Web & Call Conferencing

Introduction

3CX WebMeeting

Call Conferencing

Configuring Conferencing

Creating a Conference Call

Web Conferencing / Webmeeting

Step 1 - Enable the 3CX WebMeeting Feature

Step 2 - Enable users to use WebMeeting

Organizing web meetings from 3CXPhone

See Also

Introduction

Call conferencing allows you to easily configure up to eight conference calls that can allow a total of 64 callers (license permitting). The 64 caller limit is for all conferences, not per conference. Although many conference call services exist, it’s often easier and cheaper to host your own audio conferences. To simplify the set-up of conference calls, conferences can be set-up ad hoc, without the need to reserve a conference room.

3CX WebMeeting

In addition to standard voice conferencing, 3CX Phone System also has an advanced web / video conferencing feature called 3CX WebMeeting. 3CX Webmeeting is based on the number of concurrent participants you wish to host.

Call Conferencing

Configuring Conferencing

  1. In the 3CX Management Console, expand the “Settings” > node, select PBX and switch to the “Conferencing” tab.
  2. Specify the conferencing extension number. This is the number that users must call to setup and connect to a conference.
  3. Specify whether to require a PIN to create a conference. If you enable this, users that create a conference must enter this conference PIN, after the Conference ID. The PIN will be used automatically when a user creates the conference via 3CXPhone.

Creating a Conference Call

Conference calls can be created using one of the following methods:

  1. From 3CXPhone, the user can create an ad hoc conference. For more information how to do this see the online user manual:

From the Conference section in 3CXPhone, the user can also schedule conference calls to occur in the future. Users will receive an email with the conference call details. External users need to be notified by the conference creator.

  1. Users can also create conference calls using their IP phones. They will need to dial the Conference Extension number (700) by default, and follow the prompts.

See the guide for information on how to Create an Ad-hoc Conference Call using your Desk Phone.

Web Conferencing / Webmeeting

3CX Phone System has a powerful video conferencing feature called 3CX WebMeeting, which allows you can to host video conferences for up to 10 (Standard) or 25 (PRO) participants. You can license additional participants if you wish. See 3CX WebMeeting Pricing to find out the full pricing structure and other available 3CX WebMeeting versions. Follow these steps to configure 3CX WebMeeting on your 3CX Phone System:

Step 1 - Enable the 3CX WebMeeting Feature

  1. Navigate to the “WebMeeting” node.
  2. Webmeeting Settings dialog will launch automatically.
  3. Select the Region that applies to you.
  4. Choose a web meeting location that is the closest to you.
  5. Enter your Company URL, normally the company name. This URL will be shown in the meeting invites, i.e. the link that users will click on.
  6. The Admin extension will be selected automatically and a password will be auto generated.
  7. Click the “Enable Webmeeting” button. An account will be created and dedicated to your organization.

Step 2 - Enable users to use WebMeeting

All users in your organization will be able to organize webmeetings automatically.

If you want to disable this feature for some selected users, uncheck the checkbox next to the Extension that will not be creating Webmeetings.  

Organizing web meetings from 3CXPhone

Users that have a 3CX WebMeeting user account created, are now able to organize and schedule web meeting sessions. All this can be done from within 3CXPhone. Start 3CXPhone for Windows or Mac and click on the “Conference” tab in the bottom operations toolbar. Two new options will be visible at this point: “Create WebMeeting” and “Scheduled WebMeetings”.

See Also

 

 

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  7. Bill Miller

    Is it possible to play an audio file into a conference call? Example: Our client calls into our conference room and they would like to listen to a recorded call. How do I play it for them? Do I need to use WebMeeting? Does WebMeeting play an audio file from windows media player when I share my desktop?
    Thank you so much

    September 24, 2015 at 7:04 pm Reply
    • Charalambos Eleftheriou

      @Bill, thanks for the question. Playing an audio file on the same computer will not be heard by the person on the other end of the call. It is not possible within Web meeting either. Unless you have a way to pick up the sound and route it to the microphone used by the Web meeting. You may though post this in our feature request section http://www.3cx.com/ideas.

      September 27, 2015 at 10:00 am
  8. Adam

    Is it possible to get the admin password reset without having to buy a whole year of support or getting a run around?

    March 4, 2016 at 12:45 am Reply
    • Charalambos Eleftheriou

      @Adam, If you have forgotten the password to your Managment console then in order for us to retrieve it for you, you will need to contact our technical support team. For secirity reasons you will need to open a support ticket upon which we will then be able to assist you.

      March 4, 2016 at 11:07 am
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