How to configure your Jabra headset with 3CX
pixel500w-500x1
Zero Admin
With the new Dashboard
pixel500w-500x1
Bulletproof Security
With SSL certs and NGINX
pixel500w-500x1
Install on $100 Appliance
Intel MiniPC architecture
pixel500w-500x1
New, Intuitive Windows Client
More themes, more UC
pixel500w-500x1
More CRM Integrations
Scripting Interface to add your own
pixel500w-500x1
Improved Integrated Web Conferencing
iOS and Android apps included
pixel500w-500x1
Personal Click2Meet URLs

Configuring Jabra Headsets with 3CX

Configuring Jabra Headsets

Introduction

Download and Install Jabra Direct Setup

Configure 3CXPhone for Windows to use Jabra

Download and Install Jabra Suite for Mac

Configure 3CXPhone for Mac to use Jabra

Introduction

Users of 3CX Phone System can use Jabra headsets in order to answer/end calls, adjust volume levels and mute/unmute calls. (Volume and mute control features depend on the capabilities of the headset you are using)

Follow the steps outlined below in order to configure the headset with 3CX:

Download and Install Jabra Direct Setup

  1. Download the Jabra Direct Setup from here.
  2. Install setup and press launch.
  3. Connect your Jabra device to get started. This will check if you require a firmware update.
  4. Your device is now ready to be configured as an audio device in 3CXPhone for Windows.

Configure 3CXPhone for Windows to use Jabra

  1. Launch 3CXPhone for Windows

1.PNG

  1. If you are running in CTI Mode, change it to SIP Mode.

2.PNG

  1. Click on “Settings” > “Audio options” and select the new Jabra Device for Microphone and speaker devices. Note: Microphone and speaker have to be set to your Jabra device. Ringing can be set to any desired device.

Download and Install Jabra Suite for Mac

Jabra on Mac can be used as a normal Audio device. The answer button will not answer the call.

  1. Go to the Jabra website http://www.jabra.com/Software-and-services/jabra-suite-for-mac
  2. Once downloaded open the “Jabra Suite for Mac.dmg”, and install.
  3. Once the installation has completed the configuration screen will open.
  4. Plug in your Jabra Device via the Mac's USB Port.

Configure 3CXPhone for Mac to use Jabra

  1. Start 3CXPhone for Mac.

3.PNG

  1. Click on the “Settings” icon.

4.PNG

  1. Click the “Audio” tab and select the Jabra headset for Microphone and Speaker devices. Note: Microphone and speaker have to be set to your Jabra device. Ringing can be set to any desired device.

 

You might also be interested in:


Ask a Question

Please only post questions in regards to the document you are currently reading.
Technical support or pre sales questions must be posted via the support or sales channels and such comments will be deleted. Thank you for understanding
<