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3CX Phone System v12.5 Beta 2 Brings New & Improved Features

November 21, 2014 - 04:05pm

We are pleased to announce that the second beta release of 3CX Phone System v12.5 is now available for download. Based on your feedback, this release offers new and improved features, including the flexibility to configure your own ports and support for

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Experiencing Growing Pains? How Unified Comms Can Benefit Your Multilocation Corporation

November 05, 2014 - 01:11pm

Your company has experienced so much success that it has expanded into multiple locations, which means that congratulations—and an upgraded phone system—are in order. Now that your business has scaled, chances are you’ve outgrown your legacy phone

3CX PBX • View topic - 3CX on Hero phone (Android 2.1)-dialer launch causes reset
3CX PBX • View topic - 3CX on Hero phone (Android 2.1)-dialer launch causes reset

3CX on Hero phone (Android 2.1)-dialer launch causes reset

Forum for the 3CX SIP phone for Android smartphones User to User - Answers are provided by the community. 3CX does NOT provide technical support via this forum.

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3CX on Hero phone (Android 2.1)-dialer launch causes reset

Postby eyallvy » Tue May 17, 2011 11:15 am

Hello,

I'm very happy with 3CX on my Hero phone, apart from a couple of issues:

1. I use a dialer called Eir Fast Dialer, although the problem also manifests when dialing by clicking on a phone number in a Text message. 3CX kicks in automatically and dials the required number, which is exactly what you'd expect. However, when I hang up, the phone goes into a reset cycle, as though I rebooted the Android system. This doesn't happen when I dial directly from 3CX. Very annoying.

2. The call log integration doesn't work. It either enters unknown numbers in the call log or doesn't enter anything.

These two issues together force me to use a lengthy and cumbersome method of dialing. Each time I dial or redial, I go into my contacts from 3CX (good integration with Google contacts), find the number and dial. Since there is no usable call log, I have to repeat this procedure each time I redial a busy line.

Two nice features that would probably be easy to put into 3CX would be its own Speed Dial (dial a preset number by a long press on a digit), and its own call log or at least a last number redial.

If, however, the two above issues can be fixed then the Android dialer's functionality would work seamlessly with 3CX, making the above requested features redundant.

I tried other popular SIP clients. They also have problematic issues (maybe it's my phone doing it) but so far have yet to find a client with such clear audio and such good integration with Google contacts. Please fix the above, to make 3CX a real winner overall.
eyallvy
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