Ich habe heute den schwersten Fehler gemacht, den man sich vorstellen konnte: Ich habe ein Windows Update gemacht und seitdem spinnt die PBX.
Problem: Nach dem Registration Send an den Provider stürzt das Phone System ab mit folgendem Fehler in der Windows Ereignisanzeige
Faulting application name: 3CXPhoneSystem.exe, version: 9.0.15776.0, time stamp: 0x4d230cb4
Faulting module name: 3CXPhoneSystem.exe, version: 9.0.15776.0, time stamp: 0x4d230cb4
Exception code: 0xc000000d
Fault offset: 0x00256459
Faulting process id: 0x18b0
Faulting application start time: 0x01cc6c2f8681be3a
Faulting application path: C:\Program Files (x86)\3CX PhoneSystem\Bin\3CXPhoneSystem.exe
Faulting module path: C:\Program Files (x86)\3CX PhoneSystem\Bin\3CXPhoneSystem.exe
Report Id: d347ddca-d823-11e0-8935-0019214aa065
Der Error Report hat folgendes ausgespuckt:
Version=1
EventType=BEX
EventTime=129597445212142266
ReportType=2
Consent=1
ReportIdentifier=d347ddcb-d823-11e0-8935-0019214aa065
IntegratorReportIdentifier=d347ddca-d823-11e0-8935-0019214aa065
WOW64=1
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=3CXPhoneSystem.exe
Sig[1].Name=Application Version
Sig[1].Value=9.0.15776.0
Sig[2].Name=Application Timestamp
Sig[2].Value=4d230cb4
Sig[3].Name=Fault Module Name
Sig[3].Value=3CXPhoneSystem.exe
Sig[4].Name=Fault Module Version
Sig[4].Value=9.0.15776.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=4d230cb4
Sig[6].Name=Exception Offset
Sig[6].Value=00256459
Sig[7].Name=Exception Code
Sig[7].Value=c000000d
Sig[8].Name=Exception Data
Sig[8].Value=00000000
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.272.7
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=3079
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=d992
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=d992fa578cee8199e48c9ec7718bc317
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=6044
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=604474d0b8ce9d7bd1af0e7d8881a752
UI[2]=C:\Program Files (x86)\3CX PhoneSystem\Bin\3CXPhoneSystem.exe
UI[5]=Check online for a solution (recommended)
UI[6]=Check for a solution later (recommended)
UI[7]=Close
UI[8]=3CX PhoneSystem Application stopped working and was closed
UI[9]=A problem caused the application to stop working correctly. Windows will notify you if a solution is available.
UI[10]=&Close
LoadedModule[0]=C:\Program Files (x86)\3CX PhoneSystem\Bin\3CXPhoneSystem.exe
LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
LoadedModule[2]=C:\Windows\syswow64\kernel32.dll
LoadedModule[3]=C:\Windows\syswow64\KERNELBASE.dll
LoadedModule[4]=C:\Windows\syswow64\WS2_32.dll
LoadedModule[5]=C:\Windows\syswow64\msvcrt.dll
LoadedModule[6]=C:\Windows\syswow64\RPCRT4.dll
LoadedModule[7]=C:\Windows\syswow64\SspiCli.dll
LoadedModule[8]=C:\Windows\syswow64\CRYPTBASE.dll
LoadedModule[9]=C:\Windows\SysWOW64\sechost.dll
LoadedModule[10]=C:\Windows\syswow64\NSI.dll
LoadedModule[11]=C:\Windows\system32\iphlpapi.dll
LoadedModule[12]=C:\Windows\system32\WINNSI.DLL
LoadedModule[13]=C:\Program Files (x86)\3CX PhoneSystem\Bin\sl.dll
LoadedModule[14]=C:\Program Files (x86)\3CX PhoneSystem\Bin\LIBEAY32.dll
LoadedModule[15]=C:\Windows\system32\WSOCK32.dll
LoadedModule[16]=C:\Windows\syswow64\GDI32.dll
LoadedModule[17]=C:\Windows\syswow64\USER32.dll
LoadedModule[18]=C:\Windows\syswow64\ADVAPI32.dll
LoadedModule[19]=C:\Windows\syswow64\LPK.dll
LoadedModule[20]=C:\Windows\syswow64\USP10.dll
LoadedModule[21]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4940_none_d08cc06a442b34fc\MSVCR80.dll
LoadedModule[22]=C:\Program Files (x86)\3CX PhoneSystem\Bin\SSLEAY32.dll
LoadedModule[23]=C:\Windows\syswow64\SHELL32.dll
LoadedModule[24]=C:\Windows\syswow64\SHLWAPI.dll
LoadedModule[25]=C:\Windows\syswow64\ole32.dll
LoadedModule[26]=C:\Windows\syswow64\OLEAUT32.dll
LoadedModule[27]=C:\Program Files (x86)\3CX PhoneSystem\Bin\3CXPerfMon.dll
LoadedModule[28]=C:\Program Files (x86)\3CX PhoneSystem\Bin\3CXEventLog.dll
LoadedModule[29]=C:\Windows\system32\IMM32.DLL
LoadedModule[30]=C:\Windows\syswow64\MSCTF.dll
LoadedModule[31]=C:\Windows\system32\profapi.dll
LoadedModule[32]=C:\Windows\system32\dhcpcsvc.DLL
LoadedModule[33]=C:\Windows\syswow64\CLBCatQ.DLL
LoadedModule[34]=C:\Windows\system32\wbem\wbemprox.dll
LoadedModule[35]=C:\Windows\system32\wbemcomn.dll
LoadedModule[36]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[37]=C:\Windows\system32\rsaenh.dll
LoadedModule[38]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[39]=C:\Windows\system32\wbem\wbemsvc.dll
LoadedModule[40]=C:\Windows\system32\wbem\fastprox.dll
LoadedModule[41]=C:\Windows\system32\NTDSAPI.dll
LoadedModule[42]=C:\Windows\system32\NLAapi.dll
LoadedModule[43]=C:\Windows\system32\napinsp.dll
LoadedModule[44]=C:\Windows\System32\mswsock.dll
LoadedModule[45]=C:\Windows\system32\DNSAPI.dll
LoadedModule[46]=C:\Windows\System32\winrnr.dll
LoadedModule[47]=C:\Windows\System32\wshtcpip.dll
LoadedModule[48]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[49]=C:\Windows\system32\rasadhlp.dll
LoadedModule[50]=C:\Windows\system32\dhcpcsvc6.DLL
FriendlyEventName=Stopped working
ConsentKey=BEX
AppName=3CX PhoneSystem Application
AppPath=C:\Program Files (x86)\3CX PhoneSystem\Bin\3CXPhoneSystem.exe
Getestete unbrauchbare Lösungen:
1.) Neuinstallation (=Deinstallation, Neustart, Installation, Neustart) und wiederherstellung einer Sicherung
2.) Neuinstallation und manueller Input aller Daten
3.) Deinstallation der installierten Updates
4.) Deinstallation und Neuinstallation des .NET Frameworks
Ich bin momentan etwas am Ende meines Lateins und weiß nicht wie ich das System wieder zum laufen bekomme.
OS: Windows 2008 R2, alle Updates installiert das System war bis heute lauffähig und konnte auch mit einer alten Sicherung nicht mehr zum funktionieren gebracht werden.
Der Dienst bleibt ungefähr 1-2 Sekunden nach dem Starten online und crasht dann immer mit der selben Fehlermeldung (siehe oben)
Hier noch das Log eines Startes von Kalt bis Crash (ext.IP geblanked):
03:15:16.214 [CM504003]: Sent registration request for 10000@SIL
03:15:15.306 [CM504002]: Ext.*777: a contact is unregistered. Contact(s): []
03:15:15.256 [CM504002]: Ext.EndCall: a contact is unregistered. Contact(s): []
03:15:15.256 [CM504002]: Ext.704: a contact is unregistered. Contact(s): []
03:15:15.255 [CM504002]: Ext.100: a contact is unregistered. Contact(s): []
03:15:15.255 [CM504002]: Ext.SP0: a contact is unregistered. Contact(s): []
03:15:15.255 [CM504002]: Ext.SP7: a contact is unregistered. Contact(s): []
03:15:15.254 [CM504002]: Ext.*0: a contact is unregistered. Contact(s): []
03:15:15.254 [CM504002]: Ext.702: a contact is unregistered. Contact(s): []
03:15:15.254 [CM504002]: Ext.*1: a contact is unregistered. Contact(s): []
03:15:15.254 [CM504002]: Ext.101: a contact is unregistered. Contact(s): []
03:15:15.253 [CM504002]: Ext.SP9: a contact is unregistered. Contact(s): []
03:15:15.253 [CM504002]: Ext.SP4: a contact is unregistered. Contact(s): []
03:15:15.252 [CM504002]: Ext.IVRForward: a contact is unregistered. Contact(s): []
03:15:15.252 [CM504002]: Ext.999: a contact is unregistered. Contact(s): []
03:15:15.252 [CM504002]: Ext.SP8: a contact is unregistered. Contact(s): []
03:15:15.252 [CM504002]: Ext.SP3: a contact is unregistered. Contact(s): []
03:15:15.251 [CM504002]: Ext.701: a contact is unregistered. Contact(s): []
03:15:15.251 [CM504002]: Ext.700: a contact is unregistered. Contact(s): []
03:15:15.251 [CM504002]: Ext.MakeCall: a contact is unregistered. Contact(s): []
03:15:15.251 [CM504010]: Fax Service: unregistered contact sip:
03:15:15.250 [CM504002]: Ext.SP1: a contact is unregistered. Contact(s): []
03:15:15.250 [CM504002]: Ext.SP6: a contact is unregistered. Contact(s): []
03:15:15.250 [CM504002]: Ext.SP5: a contact is unregistered. Contact(s): []
03:15:15.247 [CM504002]: Ext.779: a contact is unregistered. Contact(s): []
03:15:15.247 [CM504002]: Ext.SP2: a contact is unregistered. Contact(s): []
03:15:15.246 [CM504002]: Ext.703: a contact is unregistered. Contact(s): []
03:15:15.059 [CM506005]: Public IP=XXX.XXX.XXX.XXX is used for WAN communications through local interface with IP=10.0.100.250
03:15:14.384 [EC200006]: Conference server is connected: application:SRV1:0/3CXConferenceRoom local:127.0.0.1:5482 remote:127.0.0.1:9308
03:15:14.378 [EC200005]: Parking Orbit server is connected: application:SRV1:0/3CXParkOrbit local:127.0.0.1:5482 remote:127.0.0.1:9307
03:15:14.201 [EC200004]: IVR server is connected: application:SRV1:0/IVRServer local:127.0.0.1:5482 remote:127.0.0.1:9310
03:15:14.076 [EC200002]: Media server is connected: application:SRV1:0/MediaServer local:127.0.0.1:5482 remote:127.0.0.1:9306
03:15:13.917 Failed to obtain short path name for [C:\Documents and Settings\All Users\Application Data\3CX\Bin\Cert]
03:15:13.916 [CM501006]: Default Local IP address: [10.0.100.250]
03:15:13.914 [CM501002]: Version: 9.0.15776.0
03:15:13.914 [CM501007]: *** Started Calls Controller thread ***
03:15:13.913 [CM501001]: Start 3CX PhoneSystem Call Manager
03:15:13.380 [EC200001]: Configuration server is connected: application:SRV1:5485/DBProvider local:127.0.0.1:9309 remote:127.0.0.1:5485
03:15:13.362 [CM501009]: License Info: Loaded Succeeded
Würde mich über Vorschläge freuen.
