Assistant transfer to voicemail

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Assistant transfer to voicemail

Postby cornerstone » Fri Mar 19, 2010 7:56 am

I have scanned the features Requests and have not seen this as a request.
The ability to do a blind transfer to any extensions voicemail as an option when selecting a current call in the Assistant.
and or the ability to drag and drop a current call onto and extesion with like the left button and it go directly to voicemail. This simply ability to send to anothers voicemail, would save a lot of pressing *4 ext#, my client is an law office and a lot of calls after answered are sent to individual voice mail.
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Re: Assistant transfer to voicemail

Postby jhicken » Thu Jun 10, 2010 6:35 pm

I would like to see this feature as well. There needs to be more functionality for a receptionist in the Assistant.

Or at least the ability to program a transfer to voicemail button so it can be used in conjunction with a blf key on a DSS.

Example: press "XFER to VM" button followed by the ext. blf key.
That would reduce the button presses to 2 instead of 5 (with 3 digit ext.)
With 150+ ext. and multiple calls hitting the receptionist, it adds up.
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Re: Assistant transfer to voicemail

Postby star1 » Wed Jun 16, 2010 9:06 pm

+1
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