auto-intercom for internal calls

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auto-intercom for internal calls

Postby tigernet » Fri Jan 29, 2010 5:27 am

Sorry, if this has been requested already. I've seen a couple requests that sound a little more complicated than what I've seen implemented in some phonesystems that I've replaced. Maybe this simplified version could be implemted easier and be a stepping stone for some of the more complicated requests.

Admin interface controls:
Global option:
auto-intercom for internal calls: enabled/disabled

Extension option:
auto-intercom for internal calls: global default/enabled/disabled

Implementation:
If source/destination are both internal extensions, check destination extension to see if it should auto-intercom, and if so, place call to phone as if *5<extension no> was dialed.

Also, transfers with announce, should work the same for announce, then ring destination when transfer completed.
Tim Fisher
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Re: auto-intercom for internal calls

Postby KerryG » Fri Jan 29, 2010 6:07 pm

+1
Added to that, when I make a call with the Assistant, I want it to auto-answer on my phone so I dont have to reach over to answer the call from MakeCall. This deafeats the purpose of having my hands never touching my phone.
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Re: auto-intercom for internal calls

Postby slickric01 » Fri Feb 26, 2010 10:04 am

+1
and +1 for Kerry's handsfree request

-Eric
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Re: auto-intercom for internal calls

Postby mhanson » Fri Feb 26, 2010 8:26 pm

I have my qualms about auto answer on a softphone...I dont like the idea of it. What if I am in the middle of a sailor talk filled rant?

But I 100 percent agree that it should be an option, as long as it is not the standard/default.
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