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Backup and Restore Tool

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4 posts • Page 1 of 1

Backup and Restore Tool

by Derek66 » Wed Jan 25, 2012 11:52 am

I have attempted to restore a backup of our 3cx sytem after a fresh windows installation, the Tool appears to have completed all the required functions but seemst to be hanging nt he 3CX server is restarting dialogue - would itbe sace to EXIT as the button is not greyed out?

Derek66: New User; Posts: 11; Joined: Tue Jul 12, 2011 6:49 pm

Re: Backup and Restore Tool

by Ian Joyce » Thu Jan 26, 2012 1:00 am

Check out this article: http://www.3cx.com/blog/docs/backup-res ... eshooting/

Ian Joyce, 3CX Distribution Channel Manager
888VoIP / American Technologies, LLC

T: 716.714.8017
TF: 888-864-7786 ext 212
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E: ian@888voip.com
http://www.888voip.com

Ian Joyce: Specialist; Posts: 50; Joined: Fri Oct 09, 2009 7:36 pm

Re: Backup and Restore Tool

by jpillow » Thu Jan 26, 2012 5:27 am

You should be fine, I'd simply uninstall and reinstall software and backup file. Do you use this server for anything other than the 3cx software?

jpillow: Expert; Posts: 142; Joined: Mon Jun 20, 2011 9:24 pm; Location: Nashville TN, Mamphis TN, Bowling Green KY, Clarksville TN

Re: Backup and Restore Tool

by danhriscanu » Thu Jan 26, 2012 11:57 am

Backup and restore tool has a log. Look there for any errors when you do your restore.

------------------------------------------------------------------------------------
Dan Hriscanu
3CX - Developers of IP PBX software
http://www.3cx.com
Read & comment on 3CX Phone System news on the 3CX Blog
http://www.3cx.com/blog/

danhriscanu: 3CX Support; Posts: 132; Joined: Tue Nov 29, 2011 9:52 am

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