Better Polycom Support

Dedicated forum for feature requests. All feature requests will be reviewed and considered for future versions based on work involved and popularity of feature.

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Re: Better Polycom Support

Postby jharrell » Fri Aug 14, 2009 6:36 pm

Yes after reviewing I now realize the SIPID is not the extension number, since there is no docs for the API, when using the object browser on the extension object I missed the base inheritance definition for the DN the has the real extension number, and just assumed SIPID was it, which if like us you don't change it, everything works.

I will refactor the code to use the real extension number and get a new version posted sometime today or Mon.
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Re: Better Polycom Support

Postby jharrell » Fri Aug 14, 2009 10:38 pm

Ok yet another version,

The code has been significantly reorganized for better reuse and to fix the extension number issue plus a couple of other fixes.

I also moved the PBX connection/disconnection to the global.asax to perhaps help the "Config server not connected" issue, still not sure if this is the best way to handle the connection.
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3cx Website Test.zip
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Re: Better Polycom Support

Postby instantexpert » Sat Aug 15, 2009 7:24 am

OK, I spent a few hours on this and I have parking 98% implemented. There are no pretty graphics yet and there are likely some textual formatting things that need to be fixed up. What I have working is:

-a parking page that changes context between parking and unparking depending on whether the user is on the phone or not.
-An unparking page that generates an appropriate string to the transfer page but does not seem to actually perform the transfer. Unparking must not work like a standard transfer but I can't find an "unpark" entry.

Please excuse my ugly code and the weird dictionary use in the unparking code as I couldn't make the tryget function work properly. Obviously, feel free to use/modify this code. Let me know if you find the problem in my transfer code.

Leon

*edit deleted file due to newer version
------------------------------------
Leon Grossman
DMC, Inc
http://www.dmcinfo.com
------------------------------------
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Re: Better Polycom Support

Postby instantexpert » Mon Aug 17, 2009 4:05 pm

Here is an updated version where parking actually works on the phone and not just in a web browser. Unparking still does not work.

Leon
------------------------------------
Leon Grossman
DMC, Inc
http://www.dmcinfo.com
------------------------------------
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Re: Better Polycom Support

Postby instantexpert » Fri Aug 21, 2009 5:06 am

Because I'm made of awesome, I managed to make unparking work. ;) You'll still need the code from jharrell's distribution as this is on the difference files. One note, unparking an internal extension does not seem to work correctly. This is purely an academic problem for an organization our size as no one will ever park a co-worker calling from an internal extension.

Leon
Attachments
Park.zip
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------------------------------------
Leon Grossman
DMC, Inc
http://www.dmcinfo.com
------------------------------------
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Re: Better Polycom Support

Postby earomero » Fri Apr 23, 2010 8:57 pm

Hello, I'm working with the 3CX phone system and it's working fine, I been using Softphones (3CX softphone) and Grandstream phones and it's working perfectly fine. Has anyone tried the Polycom Spectralink 8002 with 3CX system Phone?
Thanks
ER
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