Call By Name
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Call By Name
by jpillow » Mon Jan 30, 2012 3:06 am
I'm having an issue with the Call by name option in the digital receptionist. When a caller dials a name they get the same error every time? "Extension not found" Has anyone else experienced this issue? If so what was the resolution if any? Thanks in advance for any assistance.
- jpillow
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- Location: Nashville TN, Mamphis TN, Bowling Green KY, Clarksville TN
Re: Call By Name
by efounco » Mon Jan 30, 2012 11:01 pm
The user MUST record an identification message in the voicemail settings before the call by name feature works.
- efounco
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Re: Call By Name
by jpillow » Wed Feb 01, 2012 9:14 am
That sound easy enough I will give it a try and let you know. Thanks!
- jpillow
- Expert
- Posts: 142
- Joined: Mon Jun 20, 2011 9:24 pm
- Location: Nashville TN, Mamphis TN, Bowling Green KY, Clarksville TN
- jpillow
- Expert
- Posts: 142
- Joined: Mon Jun 20, 2011 9:24 pm
- Location: Nashville TN, Mamphis TN, Bowling Green KY, Clarksville TN
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