3CX PBX

User to user support
It is currently Wed Jun 19, 2013 4:06 pm

All times are UTC [ DST ]




Post new topic Reply to topic  [ 9 posts ] 
Author Message
PostPosted: Thu Jun 24, 2010 9:26 pm 
Offline
Expert
Expert

Joined: Sat Feb 21, 2009 5:37 am
Posts: 107
I can't get the 3CX phone to work with my Bluetooth headset. It does work with the mobile phone.


Top
 Profile  
 
PostPosted: Wed Jun 30, 2010 8:22 pm 
Offline
3CX Valued Professional
3CX Valued Professional

Joined: Tue Jan 22, 2008 7:54 pm
Posts: 5436
Location: WEsT Coast of Canada
Yes, Bluetooth works. Be sure to connect the BT headset before starting the 3CX phone. Then select the BT from the audio options for the mic and speaker.

Sorry, didn't read the header, someone has been adding new categories, was thinking it was 3CX phone on a PC...carry on.


Top
 Profile  
 
PostPosted: Wed Aug 11, 2010 5:54 am 
Offline
New User

Joined: Wed Aug 11, 2010 5:31 am
Posts: 2
I have the same problem. I have a HTC Desire Android 2.1 from Telstra, and my bluetooth headset works fine for the 3G phone and music, but doesn't work in 3CX. When I press the earpiece button in 3CX I can select from earpiece and speaker, but neither works with the bluetooth.


Top
 Profile  
 
PostPosted: Thu Feb 03, 2011 8:44 am 
Offline
New User

Joined: Thu Feb 03, 2011 8:33 am
Posts: 1
I am using a HTC Hero (Sprint Android) and cannot get the BT headset to work either. I connect the BT headset before running 3CX Phone (as suggested in a previous post), and it makes absolutely no difference. I am running 3CX Phone version 1.2.9. I cannot find the suggested setting for the BT option under "Audio Options for the Mic and Speaker". My BT headset works fine to make regular cell phone calls. Any additional suggestions on getting BT to work?


Top
 Profile  
 
PostPosted: Fri Feb 04, 2011 2:27 am 
Offline
3CX Valued Professional
3CX Valued Professional

Joined: Tue Jan 22, 2008 7:54 pm
Posts: 5436
Location: WEsT Coast of Canada
In the options there seems to be no provision to select the audio source, as there is with the Windows version. Perhaps it will be included in the next release, along with Tunnel and MWI, I hope, fingers crossed.


Top
 Profile  
 
PostPosted: Mon Feb 07, 2011 8:30 am 
Offline
3CX Support
3CX Support

Joined: Wed Nov 19, 2008 2:10 pm
Posts: 1210
Location: Cyprus / Nicosia
Unfortunately at the moment some Android Phones have problems using bluetooth devices with 3CX.
We are of course planning to fix this in the next Android release along with the tunnel feature and POSSIBLY the Mwi feature.

_________________
Leonidas Georgiou 3CX PBX QA Engineer / Test Engineer / 3CX Support

Image
3CX News, Tips and How to's at http://www.3cx.com/blog/


Top
 Profile  
 
PostPosted: Fri Aug 03, 2012 2:32 pm 
Offline
New User

Joined: Mon Mar 24, 2008 1:28 pm
Posts: 22
Update: Bluetooth in the android 3CX client is also not working with Samsung Galaxy SIII / Galaxy S3. Statement from 3CX: Apple and HTC are leaders, so we are focused on their products to make them work with 3CX andoid client. Uhhmmm!


Top
 Profile  
 
PostPosted: Fri Apr 05, 2013 9:00 am 
Offline
New User

Joined: Tue Apr 26, 2011 7:47 am
Posts: 2
Just an update nearly 3 years since the app was made, still no Bluetooth success, it seems like it will work on occasion for a few moments then drop out and not consistently work again.

Any more ideas on this?
Cheers,
J


Top
 Profile  
 
PostPosted: Fri Apr 05, 2013 5:59 pm 
Offline
3CX Valued Professional
3CX Valued Professional

Joined: Tue Jan 22, 2008 7:54 pm
Posts: 5436
Location: WEsT Coast of Canada
I don't use a BT headset that often, but do use BT handsfree in the car, but not with 3CX. Just tried it on the 3CX phone Ver 3.0, (on my Samsung Rugby Pro) and find that there is no selection (in the audio section of the 3CX phone) for using a BT device, and, can confirm, it does not work with a registered headset. I'm assuming that there is still an issue that has yet to be overcome in Android.

There is now an update to Ver 3.0, which I just installed,will try later in the day to see if there is any difference.


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 9 posts ] 

All times are UTC [ DST ]


Who is online

Users browsing this forum: No registered users and 1 guest


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB® Forum Software © phpBB Group