Clear Call History Hang 3CX Phone

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Clear Call History Hang 3CX Phone

Postby gabdantas » Thu Feb 09, 2012 12:02 pm

Greetings to everyone,

I have a problem in multiple computers runing Windows 7 and 3CX Phone v6.0.20943.0.
At the end of day, my colleagues clear they call history and so far so good but the next day at the 1st missed call, when they click the flashing icon "missed calls" it hangs 3cx phone!

It happens only if they clear call history and only at the 1st missed call.
In windows they account are set as "advance user" and i have tried with my account wich login as "administrator" and have the same result. Any info would be appreciated. Thanks in advance.

More info:

Descrição:
Stopped working

Assinatura do problema:
Nome do Evento de Problema: APPCRASH
Application Name: 3CXPhone.exe
Application Version: 6.0.20943.0
Application Timestamp: 4e5dfbb8
Fault Module Name: 3CXVoipPhone.dll
Fault Module Version: 6.0.20943.0
Fault Module Timestamp: 4e5dfbb2
Exception Code: c0000005
Exception Offset: 0016b22b
Versão do SO: 6.1.7600.2.0.0.256.48
ID de Região: 2070

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C:\Windows\system32\pt-PT\erofflps.txt
Attachments
3cxphone.gif
Error message in PT
3cxphone.gif (28.02 KiB) Viewed 177 times
gabdantas
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Posts: 3
Joined: Thu Feb 09, 2012 11:38 am

Re: Clear Call History Hang 3CX Phone

Postby gabdantas » Wed Feb 22, 2012 4:11 pm

Nevermind, i found a 'workarround'.

To anyone with the same problem:

I've backed up a copy of a clean history txt and created a batch file that simply paste this empty backup file over the current one! It can only do this with 3cx phone closed.

It's not sexy but it works! :D
gabdantas
New User
 
Posts: 3
Joined: Thu Feb 09, 2012 11:38 am


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