> There is an unsupported way of configuring this. This works for us beyond this we cant support. Could you kindly try the following?
>
> 1. Go to
c://ProgramData/3cx/Data/Http/Interface/IVR for windows Server2008, Windows Vista and Windows 7.
> Go to
c://Documents and settings/All Users/3cx/Data/Http/Interface/IVR.
>
> 2. Open the File RecVmail.vxml with Wordpad.
>
> 3. Search for "120s".
>
> 4. Change the maxtime="120s" (2 minutes) to anything you require for example maxtime="300s" which is equal to 5 minutes.
>
> 5. Change the timeout="120s" (2 minutes) to the same value as that of "maxtime" (for the above example timeout="300s")
>
> 6. SAVE File.
>