[ideanetwork]

Ciao,
qualcuno ha già provato ad usare i cordless panasonic TGP500B001 con il 3cx ?? Ho quqlche problemino sul trasferimento di chiamata dai telefoni fissi Grandstream GXP2000 ...di fatto non trasferisce a cade la chiamata.

Specifico meglio:

Ricevo una chiamata sun un GXP2000 e devo passarla al cordless; metto in attesa la linea 1 sul GXP2000, selezione la linea 2, contatto il cordless, parlo con l'operatore e quando premo trasfer + line1 di fatto faccio cadere la linea.

Un altra anomalia riscontrata è che se parlo tra fisso e cordless e dal fisso metto in HOLD, sul cordless non sento la musica di attesa. Se metto in attesa invece dal cordless la musica viene sentita dal fisso.


Mi date cortesemente una mano??

Grazie

Marco

12:23:14.718 [CM503008]: Call(13): Call is terminated
12:23:11.906 [CM503008]: Call(14): Call is terminated
12:23:06.640 [MS004000] C:14.2: (ACTIVE): Can't send RTP stream to 0.0.0.0:16014 destination unreachable
12:23:06.625 [MS210003] C:14.1:Answer provided. Connection(transcoding mode[unsecure]):192.168.1.2:7056(7057)
12:23:06.625 [MS210001] C:14.2:Answer received. RTP connection[unsecure]: 0.0.0.0:16014(16015)
12:23:06.625 Remote SDP is set for legC:14.2
12:23:06.375 [MS210002] C:14.2:Offer provided. Connection(transcoding mode): 192.168.1.2:7058(7059)
12:23:06.375 [MS210000] C:14.1:Offer received. RTP connection: 192.168.1.215:5006(5007)
12:23:06.375 Remote SDP is set for legC:14.1
12:23:04.968 Currently active calls - 2: [13,14]
12:22:58.828 Session 701 of leg C:14.1 is confirmed
12:22:58.703 [CM503007]: Call(14): Device joined: sip:14@192.168.1.104:5060
12:22:58.687 [CM503007]: Call(14): Device joined: sip:10@192.168.1.215:5060;transport=udp;user=phone
12:22:58.687 [MS210003] C:14.1:Answer provided. Connection(transcoding mode[unsecure]):192.168.1.2:7056(7057)
12:22:58.687 [MS210001] C:14.2:Answer received. RTP connection[unsecure]: 192.168.1.104:16014(16015)
12:22:58.671 Remote SDP is set for legC:14.2
12:22:54.296 [CM505001]: Ext.14: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Panasonic_KX-TGP500B01/22.12 (0080f0c9173e)] PBX contact: [sip:14@192.168.1.2:5060]
12:22:54.281 [CM503002]: Call(14): Alerting sip:14@192.168.1.104:5060
12:22:54.125 [CM503025]: Call(14): Calling Ext:Ext.14@[Dev:sip:14@192.168.1.104:5060]
12:22:54.109 [MS210002] C:14.2:Offer provided. Connection(transcoding mode): 192.168.1.2:7058(7059)
12:22:54.078 [CM503004]: Call(14): Route 1: Ext:Ext.14@[Dev:sip:14@192.168.1.104:5060]
12:22:54.078 [CM503010]: Making route(s) to <sip:14@192.168.1.2;user=phone>
12:22:54.078 [MS210000] C:14.1:Offer received. RTP connection: 192.168.1.215:5006(5007)
12:22:54.078 Remote SDP is set for legC:14.1
12:22:54.078 [CM505001]: Ext.10: Device info: Device Identified: [Man: GrandStream;Mod: GXP series;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Grandstream GXP2000 1.1.4.18] PBX contact: [sip:10@192.168.1.2:5060]
12:22:54.062 [CM503001]: Call(14): Incoming call from Ext.10 to <sip:14@192.168.1.2;user=phone>
12:22:54.046 [CM500002]: Info on incoming INVITE:
INVITE sip:14@192.168.1.2;user=phone SIP/2.0
Via: SIP/2.0/UDP 192.168.1.215:5060;branch=z9hG4bK71c746396ca4197d
Max-Forwards: 70
Contact: <sip:10@192.168.1.215:5060;transport=udp;user=phone>
To: <sip:14@192.168.1.2;user=phone>
From: "Beatrice"<sip:10@192.168.1.2;user=phone>;tag=2e8d22668756ac09
Call-ID: 9bc743d7e1c4b174@192.168.1.215
CSeq: 25341 INVITE
Allow: INVITE, ACK, CANCEL, BYE, NOTIFY, REFER, OPTIONS, INFO, SUBSCRIBE, UPDATE, PRACK, MESSAGE
Proxy-Authorization: Digest username="10",realm="3CXPhoneSystem",algorithm=MD5,uri="sip:14@192.168.1.2;user=phone",nonce="414d535c04ab417d44:5ecbdbb7a65c699259ba7dab5bb2e68f",response="756268d102d379fdbd0c23b4ad088f27"
Supported: replaces, timer, path
User-Agent: Grandstream GXP2000 1.1.4.18
Content-Length: 0

12:22:42.625 [MS210002] C:13.1:Offer provided. Connection(transcoding mode): 192.168.1.2:7052(7053)
12:22:42.625 [MS210000] C:13.2:Offer received. RTP connection: 0.0.0.0:5004(5005)
12:22:42.562 Remote SDP is set for legC:13.2
12:22:41.562 Session 669 of leg C:13.1 is confirmed
12:22:41.375 [CM503007]: Call(13): Device joined: sip:10@192.168.1.215:5060;transport=udp;user=phone
12:22:41.359 [CM503007]: Call(13): Device joined: sip:11@192.168.0.5:59122;rinstance=730c66720a8e77cb
12:22:41.359 [MS210003] C:13.1:Answer provided. Connection(transcoding mode[unsecure]):192.168.1.2:7052(7053)
12:22:41.359 [MS210001] C:13.2:Answer received. RTP connection[unsecure]: 192.168.1.215:5004(5005)
12:22:41.359 Remote SDP is set for legC:13.2
12:22:34.953 Currently active calls - 1: [13]
12:22:34.843 [CM505001]: Ext.10: Device info: Device Identified: [Man: GrandStream;Mod: GXP series;Rev: General] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Grandstream GXP2000 1.1.4.18] PBX contact: [sip:10@192.168.1.2:5060]
12:22:34.843 [CM503002]: Call(13): Alerting sip:10@192.168.1.215:5060;transport=udp;user=phone
12:22:34.718 [CM503025]: Call(13): Calling Ext:Ext.10@[Dev:sip:10@192.168.1.215:5060;transport=udp;user=phone]
12:22:34.718 [MS210002] C:13.2:Offer provided. Connection(transcoding mode): 192.168.1.2:7054(7055)
12:22:34.718 [MS210000] C:13.1:Offer received. RTP connection: 192.168.1.246:40032(40033)
12:22:34.718 Remote SDP is set for legC:13.1
12:22:34.703 [CM503004]: Call(13): Route 1: Ext:Ext.10@[Dev:sip:10@192.168.1.215:5060;transport=udp;user=phone]
12:22:34.703 [CM503010]: Making route(s) to <sip:10@192.168.1.2:5060>
12:22:34.703 [CM505001]: Ext.11: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CXPhone 6.0.20943.0] PBX contact: [sip:11@192.168.1.2:5060]
12:22:34.687 [CM503001]: Call(13): Incoming call from Ext.11 to <sip:10@192.168.1.2:5060>
12:22:34.687 [MS210000] C:13.1:Offer received. RTP connection: 192.168.1.246:40032(40033)
12:22:34.687 Remote SDP is set for legC:13.1
12:22:34.671 [CM500002]: Info on incoming INVITE:
INVITE sip:10@192.168.1.2:5060 SIP/2.0
Via: SIP/2.0/UDP 192.168.0.5:59122;branch=z9hG4bK-d8754z-4d651a160d33610c-1---d8754z-;rport=59122;received=192.168.1.246
Max-Forwards: 70
Contact: <sip:11@192.168.0.5:59122;rinstance=730c66720a8e77cb>
To: <sip:10@192.168.1.2:5060>
From: "Valli"<sip:11@192.168.1.2:5060>;tag=4331961e
Call-ID: ZWJkNTM5N2JkZGQ0ZTI4MGYyNGI3YmQxNmRkZjlmNmI.
CSeq: 2 INVITE
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE
Proxy-Authorization: Digest username="11",realm="3CXPhoneSystem",nonce="414d535c04ab416a06:98b43cebde82985ea70dc0cbd486402a",uri="sip:10@192.168.1.2:5060",response="77d28a62ee41fc3245a6b99b6efa3021",algorithm=MD5
Supported: replaces
User-Agent: 3CXPhone 6.0.20943.0
Content-Length: 0

12:21:34.906 Currently active calls [none]
12:20:30.890 Currently active calls [none]
12:19:54.421 [MS105000] C:11.1: No RTP packets were received:remoteAddr=192.168.1.246:40026,extAddr=0.0.0.0:0,localAddr=192.168.1.2:7044

[damiano]

non so se ti risolve il problema,
ma la sequenza che usi per trasferire la chiamata non è corretta.
Occorre premere il tasto trasferta, chiamare l'interno, alla risposta riagganciare (dopo l'eventuale annuncio)

damiano

[ideanetwork]

Ciao e grazie...ho fatto qualche progresso...
se trasferisco direttamente la chiamata il procedimento funziona; se invece voglio parlare prima con il destinatario della chiamata da trasferire e poi cerco di trasferirla sento sul telefono del destinatario il segnale di fine telefonata. Se il destinatario appende, il suo telefono suona e in questo modo riesce a prendere la telefonata...

Forse non sono stato chiaro.........grazie ancora