Fax via VoIP-Provider

Chris_Boe · by **Chris_Boe** » Wed Sep 29, 2010 10:31 am

Hallo zusammen

ist T38 für Faxempfang zwingend notwendig?
wir sind derzeit mit unserem ISP-Anbieter an einem Test für VoiP und 3CX dran und haben beim Faxempfang Probleme.
Ich lasse die externe Faxnummer auf die Email-adresse des Faxservers weiterleiten.
Rufe ich nun aber auf die Nummer an, hängt mir das System auf.

hier noch das Log dazu:

11:23:54.813 [CM503008]: Call(191): Call is terminated
11:23:54.625 Remote SDP is set for legC:191.2
11:23:53.329 Session 126707 of leg C:191.1 is confirmed
11:23:53.157 [CM503007]: Call(191): Device joined: sip:34@192.168.20.18:5100;user=phone
11:23:53.157 [CM503007]: Call(191): Device joined: sip:xxxxx@192.168.20.4:5060
11:23:53.157 [MS210007] C:191.1:Answer provided. Connection(by pass mode): 192.168.20.18:10002(10003)
11:23:53.157 [MS210001] C:191.2:Answer received. RTP connection[unsecure]: 192.168.20.18:10002(10003)
11:23:53.157 Remote SDP is set for legC:191.2
11:23:53.157 [CM503002]: Call(191): Alerting sip:34@192.168.20.18:5100;user=phone
11:23:53.094 [CM503025]: Call(191): Calling @[Dev:sip:34@192.168.20.18:5100;user=phone]
11:23:53.094 [MS210006] C:191.2:Offer provided. Connection(by pass mode): 192.168.20.4:5200(5201)
11:23:53.063 [CM503004]: Call(191): Route 1: @[Dev:sip:34@192.168.20.18:5100;user=phone]
11:23:53.063 [CM503010]: Making route(s) to <sip:34@192.168.20.18:5060;user=fax>
11:23:53.063 [MS210000] C:191.1:Offer received. RTP connection: 192.168.20.4:5200(5201)
11:23:53.063 Remote SDP is set for legC:191.1
11:23:53.063 [CM505003]: Provider:[test] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Patton SN4639 5BIS 00A0BA053A42 R5.T 2009-11-24 H323 SIP BRI M5T SIP Stack/4.0.28.28] PBX contact: [sip:xxxxxx@192.168.20.18:5060]
11:23:53.047 [CM503001]: Call(191): Incoming call from 0796674228@(Ln.10020@test) to <sip:34@192.168.20.18:5060;user=fax>
11:23:53.047 [CM503012]: Inbound out-of-office hours rule (unnamed) for 10020 forwards to Fax:34
11:23:53.047 Looking for inbound target: called=51; caller=0796674228
11:23:53.047 [CM500002]: Info on incoming INVITE:
INVITE sip:51@192.168.20.18 SIP/2.0
Via: SIP/2.0/UDP 192.168.20.4:5060;branch=z9hG4bK78fbfc7e9e5e5517a
Max-Forwards: 70
Contact: <sip:0790000000@192.168.20.4:5060>
To: <sip:51@192.168.20.18>
From: <sip:0790000000@192.168.20.18>;tag=ace539e093
Call-ID: 4b455f17af5eae80
CSeq: 15988 INVITE
Supported: replaces
User-Agent: Patton SN4639 5BIS 00A0BA053A42 R5.T 2009-11-24 H323 SIP BRI M5T SIP Stack/4.0.28.28
Content-Length: 0

StefanW · by **StefanW** » Wed Sep 29, 2010 1:41 pm

ja unser Fax Server MUSS T38 auf ein ReInvite bekommen. Geh tnicht in G711u/a

matictec · by **matictec** » Thu Sep 30, 2010 4:09 pm

So langsam bieten das mehr und mehr Provider an. Seit V9 kann man so auch problemlos Fax-Nebenstellen erstellen, was wichtig ist, damit auch beim Faxen über VoIP-Provider, die standardmäßig die Option "Telefonanlage überträgt Audio" benötigen, der Re-Invite-Modus funktioniert.

Als Provider kann ich hier SIPBASE empfehlen. Wer uns als als Servicepartner unter 3. Freundschaftswerbung wie folgt einträgt "Partner 14979585" oder unser angepasstes Formular (Link unten) verwendet, den unterstützen wir gratis per Fernwartung bei der Einrichtung des Faxens über SIPBASE.

Wichtig: Bisher haben wir nur den Anlagenanschluss erfolgreich mit T.38 getestet.

Link zum Provider: http://www.sipbase.de
Link zum Auftragsformular: https://support.matic-tec.de/index.php? ... ditemid=23

Chris_Boe · by **Chris_Boe** » Fri Oct 22, 2010 2:20 pm

hallo

unser Provider hat jetzt t38 aktiviert. aber wir können immer noch keine Faxe empfangen.
Senden geht! im Log steht jetzt folgendes:

INVITE sip:51@<ip-der-pbx> SIP/2.0
Via: SIP/2.0/UDP <IP-der-Provider-Patton>:5060;branch=z9hG4bK857f50a940493f6f7
Max-Forwards: 70
Contact: <sip:061000000@<IP-der-Provider-Patton>:5060>
To: <sip:51@<ip-der-pbx>>
From: <sip:061000000@<ip-der-pbx>>;tag=85b2c4a3bd
Call-ID: 136b38a3f23cdb1e
CSeq: 5808 INVITE
Supported: replaces
User-Agent: Patton SN4639 5BIS 00A0BA053A42 R5.T 2009-11-24 H323 SIP BRI M5T SIP Stack/4.0.28.28
Content-Length: 0

 
15:44:29.323|.\Line.cpp(281)|Log5||LineCfg::getInboundTarget:Looking for inbound target: called=51; caller=061000000 
15:44:29.323|.\Line.cpp(333)|Log2||LineCfg::getInboundTarget:[CM503012]: Inbound out-of-office hours rule (unnamed) for 10020 forwards to Fax:34 
15:44:29.323|.\CallCtrl.cpp(209)|Log2||CallCtrl::onIncomingCall:[CM503001]: Call(628): Incoming call from 061000000@(Ln.10020@test) to <sip:34@<ip-der-pbx>:5060;user=fax> 
15:44:29.338|.\Line.cpp(1298)|Log2||Line::printEndpointInfo:[CM505003]: Provider:[test] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Patton SN4639 5BIS 00A0BA053A42 R5.T 2009-11-24 H323 SIP BRI M5T SIP Stack/4.0.28.28] PBX contact: [sip:<Username>@<ip-der-pbx>:5060] 
15:44:29.338|.\CallLeg.cpp(1067)|Log5||CallLeg::setRemoteSdp:Remote SDP is set for legC:628.1 
15:44:29.338|.\SLServer.cpp(823)|Log5|MediaServer|MediaServerReporting::SetRemoteParty:[MS210000] C:628.1:Offer received. RTP connection: <IP-der-Provider-Patton>:5276(5277) 
15:44:29.338|.\CallCtrl.cpp(397)|Log3||CallCtrl::onSelectRouteReq:[CM503010]: Making route(s) to <sip:34@<ip-der-pbx>:5060;user=fax> 
15:44:29.338|.\CallCtrl.cpp(529)|Log2||CallCtrl::onSelectRouteReq:[CM503004]: Call(628): Route 1: @[Dev:sip:34@<IP-der-ATA-Box>:5060] 
15:44:29.370|.\SLServer.cpp(823)|Log5|MediaServer|MediaServerReporting::SetRemoteParty:[MS210006] C:628.2:Offer provided. Connection(by pass mode): <IP-der-Provider-Patton>:5276(5277) 
15:44:29.370|.\Target.cpp(430)|Log2||Target::makeOneInvite:[CM503025]: Call(628): Calling @[Dev:sip:34@<IP-der-ATA-Box>:5060] 
15:44:35.979|.\CallLeg.cpp(289)|Log3||CallLeg::onAnswer:[CM503002]: Call(628): Alerting sip:34@<IP-der-ATA-Box>:5060 
15:44:35.979|.\CallLeg.cpp(1067)|Log5||CallLeg::setRemoteSdp:Remote SDP is set for legC:628.2 
15:44:35.979|.\SLServer.cpp(823)|Log5|MediaServer|MediaServerReporting::SetRemoteParty:[MS210001] C:628.2:Answer received. RTP connection[unsecure]: <IP-der-ATA-Box>:5004(5005) 
15:44:35.979|.\SLServer.cpp(823)|Log5|MediaServer|MediaServerReporting::SetRemoteParty:[MS210007] C:628.1:Answer provided. Connection(by pass mode): <IP-der-ATA-Box>:5004(5005) 
15:44:35.979|.\CallCtrl.cpp(685)|Log2||CallCtrl::onLegConnected:[CM503007]: Call(628): Device joined: sip:<Username>@<IP-der-Provider-Patton>:5060 
15:44:35.979|.\CallCtrl.cpp(685)|Log2||CallCtrl::onLegConnected:[CM503007]: Call(628): Device joined: sip:34@<IP-der-ATA-Box> 
15:44:36.167|.\CallLeg.cpp(545)|Log5||CallLeg::onConfirmed:Session 544674 of leg C:628.1 is confirmed 
15:44:38.823|.\CallLeg.cpp(1067)|Log5||CallLeg::setRemoteSdp:Remote SDP is set for legC:628.2 
15:44:39.026|.\Call.cpp(1189)|Log2||Call::Terminate:[CM503008]: Call(628): Call is terminated 
15:44:48.213|.\Call.cpp(42)|Log3||??:Currently active calls - 1: [625] 
15:45:20.213|.\Call.cpp(42)|Log3||??:Currently active calls - 1: [625] 
15:45:42.057|.\VExtMgr.cpp(86)|Log2|DataBase|FaxCfg::updateContact:[CM504009]: Fax Service: changed contact to sip:34@<ip-der-pbx>:5100;user=phone 
15:45:52.213|.\Call.cpp(42)|Log3||??:Currently active calls - 1: [625] 

mich iritiert vorallem dieser Abschnitt
15:44:29.338|.\Line.cpp(1298)|Log2||Line::printEndpointInfo:[CM505003]: Provider:[test] [color=#FF0000]Device info: Device Not Identified: [color=#BF0000[color=#FF0000]]User Agent not matched;[/color] Capabilities:[reinvite, replaces, able-no-sdp[/color], recvonly] UserAgent[/color]: [Patton SN4639 5BIS 00A0BA053A42 R5.T 2009-11-24 H323 SIP BRI M5T SIP Stack/4.0.28.28] PBX contact: [sip:<Username>@<ip-der-pbx>:5060] 

Irgendeine Idee???

matictec · by **matictec** » Tue Oct 26, 2010 3:07 pm

Poste doch mal bitte die Faxserver-Logs. Da kann man oft genau das Problem erkennen.

Chris_Boe · by **Chris_Boe** » Wed Nov 03, 2010 8:29 am

Hallo Matictec

Hier das Log wenn ich über den Voip-Provider ein Fax erhalten will:
Danke fürs checken...

2010/11/02 >>
16:02:44.531|2136|(0):FAXServer, user_name: '34', user_phone_num: '', rem_user_name: '0610000000', rem_user_phone_num: ''
16:02:44.531|2136|.\FaxManager.cpp(31):FAXServer, FaxManager_RegisterFax(), Fax 0x00010008 opened, caller is '0610000000'
16:02:44.531|2136|(0):FAXServer,

16:02:44.531|2136|(0):FAXServer, (nai 0, conn_id 39) SIP Evt: Receive SIP_INVITE_IN
16:02:44.578|2136|(0):FAXServer,

16:02:44.578|2136|(0):FAXServer, (nai 0, conn_id 39) SSC Evt: Send SSC_SET_PARAM_SESSION_RQ
16:02:44.578|2136|(0):FAXServer,

16:02:44.578|2136|(0):FAXServer, (nai 0, conn_id 39) SSC Evt: Send SSC_INVITE_RS (100 Trying)
16:02:44.578|2136|(0):FAXServer,

16:02:44.578|2136|(0):FAXServer, (nai 0, conn_id 39) SSC Evt: Prepare SSC_INVITE_RS (200 OK)
16:02:44.578|2136|(0):FAXServer,

16:02:44.578|2136|(0):FAXServer, Remote Media IP address = [<IP-Patton>] (4940)

16:02:44.578|2136|(0):FAXServer, Media Audio

16:02:44.578|2136|(0):FAXServer,

16:02:44.578|2136|(0):FAXServer, Local <user name> = 34
16:02:44.578|2136|(0):FAXServer,

16:02:44.578|2136|(0):FAXServer, Session activated (NAI) = 1

16:02:44.578|2136|(0):FAXServer, Local Media IP address = [<IP-PBX>] (10000)

16:02:44.578|2136|(0):FAXServer,

16:02:44.578|2136|(0):FAXServer, (nai 0, conn_id 39) SSC Evt: Send SSC_INVITE_RS (ret_code: 200 (OK))
16:02:44.578|2136|(0):FAXServer,

16:02:44.578|2136|(0):FAXServer, (nai 0, conn_id 39) SSC Evt: Receive SSC_ACK_IN
16:02:46.031|2136|(0):FAXServer,

16:02:46.031|2136|(0):FAXServer, (nai 0, conn_id 39) SSC Evt: Send SSC_INVITE_RQ (re-invite)
16:02:46.031|2136|(0):FAXServer,

16:02:46.031|2136|(0):FAXServer, Local Media IP address = [<IP-PBX>] (10000)

16:02:46.031|2136|(0):FAXServer, Media T.38 (UDP (UDPTL))

16:02:46.031|2136|(0):FAXServer, T38FaxVersion : 0

16:02:46.031|2136|(0):FAXServer, T38MaxBitRate : 14400

16:02:46.031|2136|(0):FAXServer, T38FaxRateManagement : transferredTCF

16:02:46.031|2136|(0):FAXServer, T38FaxFillBitRemoval : OFF

16:02:46.031|2136|(0):FAXServer, T38FaxTranscodingMMR : OFF

16:02:46.031|2136|(0):FAXServer, T38FaxTranscodingJBIG : OFF

16:02:46.031|2136|(0):FAXServer, T38FaxMaxBuffer : 10500

16:02:46.031|2136|(0):FAXServer, T38FaxMaxDatagram : 1500

16:02:46.031|2136|(0):FAXServer, T38FaxUdpEC : t38UDPRedundancy

16:02:46.125|2136|(0):FAXServer, FOIP__EVENT__SIP_CALL_OPEN finished with code 100
16:02:46.172|2136|(0):FAXServer,

16:02:46.172|2136|(0):FAXServer, (nai 0, conn_id 39) SSC Evt: Receive SSC_INVITE_CO (Ret code: (100) SIP_RET_TRYING (100 Trying))
16:02:46.187|2136|(0):FAXServer, FOIP__EVENT__SIP_CALL_OPEN finished with code 488
16:02:46.187|2136|(0):FAXServer,

16:02:46.187|2136|(0):FAXServer, (nai 0, conn_id 39) SSC Evt: Receive SSC_INVITE_CO (Ret code: (488) SIP_RET_NOT_ACCEPTABLE_HERE (488 Not Acceptable Here))
16:02:46.187|2136|(0):FAXServer,

16:02:46.187|2136|(0):FAXServer, Call rejected
16:02:46.187|2136|(0):FAXServer,

16:02:46.187|2136|(0):FAXServer, (nai 0, conn_id 39) SSC Evt: Send SSC_CLOSE_SESSION_RQ
16:02:46.187|2136|(0):FAXServer,

16:02:46.187|2136|(0):FAXServer, (nai 0, conn_id 39) SSC Evt: Receive SSC_CLOSE_SESSION_CO
16:02:46.187|2136|(0):FAXServer,

16:02:46.187|2136|(0):FAXServer, (nai 0, conn_id 39) SSC Evt: Receive SSC_CALL_CLOSED_IN
16:02:46.187|2136|(0):FAXServer,

16:02:46.187|2136|(0):FAXServer, (nai 1) Session [User info: nai 1 Session cnt 0 Batch cnt 8] idle

16:03:37.734|2136|(0):FAXServer, user_name: '34', user_phone_num: '', rem_user_name: '0610000000', rem_user_phone_num: ''
16:03:37.734|2136|.\FaxManager.cpp(31):FAXServer, FaxManager_RegisterFax(), Fax 0x00010009 opened, caller is '0610000000'
16:03:37.734|2136|(0):FAXServer,

16:03:37.734|2136|(0):FAXServer, (nai 0, conn_id 39) SIP Evt: Receive SIP_INVITE_IN
16:03:37.765|2136|(0):FAXServer,

16:03:37.765|2136|(0):FAXServer, (nai 0, conn_id 39) SSC Evt: Send SSC_SET_PARAM_SESSION_RQ
16:03:37.765|2136|(0):FAXServer,

16:03:37.765|2136|(0):FAXServer, (nai 0, conn_id 39) SSC Evt: Send SSC_INVITE_RS (100 Trying)
16:03:37.765|2136|(0):FAXServer,

16:03:37.765|2136|(0):FAXServer, (nai 0, conn_id 39) SSC Evt: Prepare SSC_INVITE_RS (200 OK)
16:03:37.765|2136|(0):FAXServer,

16:03:37.765|2136|(0):FAXServer, Remote Media IP address = [<IP-Patton>] (4944)

16:03:37.765|2136|(0):FAXServer, Media Audio

16:03:37.765|2136|(0):FAXServer,

16:03:37.765|2136|(0):FAXServer, Local <user name> = 34
16:03:37.765|2136|(0):FAXServer,

16:03:37.765|2136|(0):FAXServer, Session activated (NAI) = 1

16:03:37.765|2136|(0):FAXServer, Local Media IP address = [<IP-PBX>] (10000)

16:03:37.765|2136|(0):FAXServer,

16:03:37.765|2136|(0):FAXServer, (nai 0, conn_id 39) SSC Evt: Send SSC_INVITE_RS (ret_code: 200 (OK))
16:03:37.765|2136|(0):FAXServer,

16:03:37.765|2136|(0):FAXServer, (nai 0, conn_id 39) SSC Evt: Receive SSC_ACK_IN
16:03:39.265|2136|(0):FAXServer,

16:03:39.265|2136|(0):FAXServer, (nai 0, conn_id 39) SSC Evt: Send SSC_INVITE_RQ (re-invite)
16:03:39.265|2136|(0):FAXServer,

16:03:39.265|2136|(0):FAXServer, Local Media IP address = [<IP-PBX>] (10000)

16:03:39.265|2136|(0):FAXServer, Media T.38 (UDP (UDPTL))

16:03:39.265|2136|(0):FAXServer, T38FaxVersion : 0

16:03:39.265|2136|(0):FAXServer, T38MaxBitRate : 14400

16:03:39.265|2136|(0):FAXServer, T38FaxRateManagement : transferredTCF

16:03:39.265|2136|(0):FAXServer, T38FaxFillBitRemoval : OFF

16:03:39.265|2136|(0):FAXServer, T38FaxTranscodingMMR : OFF

16:03:39.265|2136|(0):FAXServer, T38FaxTranscodingJBIG : OFF

16:03:39.265|2136|(0):FAXServer, T38FaxMaxBuffer : 10500

16:03:39.265|2136|(0):FAXServer, T38FaxMaxDatagram : 1500

16:03:39.265|2136|(0):FAXServer, T38FaxUdpEC : t38UDPRedundancy

16:03:39.328|2136|(0):FAXServer, FOIP__EVENT__SIP_CALL_OPEN finished with code 100
16:03:39.328|2136|(0):FAXServer, FOIP__EVENT__SIP_CALL_OPEN finished with code 488
16:03:39.343|2136|(0):FAXServer,

16:03:39.343|2136|(0):FAXServer, (nai 0, conn_id 39) SSC Evt: Receive SSC_INVITE_CO (Ret code: (100) SIP_RET_TRYING (100 Trying))
16:03:39.343|2136|(0):FAXServer,

16:03:39.343|2136|(0):FAXServer, (nai 0, conn_id 39) SSC Evt: Receive SSC_INVITE_CO (Ret code: (488) SIP_RET_NOT_ACCEPTABLE_HERE (488 Not Acceptable Here))
16:03:39.343|2136|(0):FAXServer,

16:03:39.343|2136|(0):FAXServer, Call rejected
16:03:39.343|2136|(0):FAXServer,

16:03:39.343|2136|(0):FAXServer, (nai 0, conn_id 39) SSC Evt: Send SSC_CLOSE_SESSION_RQ
16:03:39.343|2136|(0):FAXServer,

16:03:39.343|2136|(0):FAXServer, (nai 0, conn_id 39) SSC Evt: Receive SSC_CLOSE_SESSION_CO
16:03:39.343|2136|(0):FAXServer,

16:03:39.343|2136|(0):FAXServer, (nai 0, conn_id 39) SSC Evt: Receive SSC_CALL_CLOSED_IN
16:03:39.343|2136|(0):FAXServer,

16:03:39.343|2136|(0):FAXServer, (nai 1) Session [User info: nai 1 Session cnt 0 Batch cnt 9] idle

16:08:51.437|2136|(0):FAXServer, user_name: '34', user_phone_num: '', rem_user_name: '0610000000', rem_user_phone_num: ''
16:08:51.437|2136|.\FaxManager.cpp(31):FAXServer, FaxManager_RegisterFax(), Fax 0x0001000A opened, caller is '0610000000'
16:08:51.437|2136|(0):FAXServer,

16:08:51.437|2136|(0):FAXServer, (nai 0, conn_id 39) SIP Evt: Receive SIP_INVITE_IN
16:08:51.453|2136|(0):FAXServer,

16:08:51.453|2136|(0):FAXServer, (nai 0, conn_id 39) SSC Evt: Send SSC_SET_PARAM_SESSION_RQ
16:08:51.453|2136|(0):FAXServer,

16:08:51.453|2136|(0):FAXServer, (nai 0, conn_id 39) SSC Evt: Send SSC_INVITE_RS (100 Trying)
16:08:51.453|2136|(0):FAXServer,

16:08:51.453|2136|(0):FAXServer, (nai 0, conn_id 39) SSC Evt: Prepare SSC_INVITE_RS (200 OK)
16:08:51.453|2136|(0):FAXServer,

16:08:51.453|2136|(0):FAXServer, Remote Media IP address = [<IP-Patton>] (4948)

16:08:51.453|2136|(0):FAXServer, Media Audio

16:08:51.453|2136|(0):FAXServer,

16:08:51.453|2136|(0):FAXServer, Local <user name> = 34
16:08:51.453|2136|(0):FAXServer,

16:08:51.453|2136|(0):FAXServer, Session activated (NAI) = 1

16:08:51.453|2136|(0):FAXServer, Local Media IP address = [<IP-PBX>] (10000)

16:08:51.453|2136|(0):FAXServer,

16:08:51.453|2136|(0):FAXServer, (nai 0, conn_id 39) SSC Evt: Send SSC_INVITE_RS (ret_code: 200 (OK))
16:08:51.500|2136|(0):FAXServer,

16:08:51.500|2136|(0):FAXServer, (nai 0, conn_id 39) SSC Evt: Receive SSC_ACK_IN
16:08:52.937|2136|(0):FAXServer,

16:08:52.937|2136|(0):FAXServer, (nai 0, conn_id 39) SSC Evt: Send SSC_INVITE_RQ (re-invite)
16:08:52.937|2136|(0):FAXServer,

16:08:52.937|2136|(0):FAXServer, Local Media IP address = [<IP-PBX>] (10000)

16:08:52.937|2136|(0):FAXServer, Media T.38 (UDP (UDPTL))

16:08:52.937|2136|(0):FAXServer, T38FaxVersion : 0

16:08:52.937|2136|(0):FAXServer, T38MaxBitRate : 14400

16:08:52.937|2136|(0):FAXServer, T38FaxRateManagement : transferredTCF

16:08:52.937|2136|(0):FAXServer, T38FaxFillBitRemoval : OFF

16:08:52.937|2136|(0):FAXServer, T38FaxTranscodingMMR : OFF

16:08:52.937|2136|(0):FAXServer, T38FaxTranscodingJBIG : OFF

16:08:52.937|2136|(0):FAXServer, T38FaxMaxBuffer : 10500

16:08:52.937|2136|(0):FAXServer, T38FaxMaxDatagram : 1500

16:08:52.937|2136|(0):FAXServer, T38FaxUdpEC : t38UDPRedundancy

16:08:53.031|2136|(0):FAXServer, FOIP__EVENT__SIP_CALL_OPEN finished with code 100
16:08:53.078|2136|(0):FAXServer, FOIP__EVENT__SIP_CALL_OPEN finished with code 488
16:08:53.078|2136|(0):FAXServer,

16:08:53.078|2136|(0):FAXServer, (nai 0, conn_id 39) SSC Evt: Receive SSC_INVITE_CO (Ret code: (100) SIP_RET_TRYING (100 Trying))
16:08:53.078|2136|(0):FAXServer,

16:08:53.078|2136|(0):FAXServer, (nai 0, conn_id 39) SSC Evt: Receive SSC_INVITE_CO (Ret code: (488) SIP_RET_NOT_ACCEPTABLE_HERE (488 Not Acceptable Here))
16:08:53.078|2136|(0):FAXServer,

16:08:53.078|2136|(0):FAXServer, Call rejected
16:08:53.078|2136|(0):FAXServer,

16:08:53.078|2136|(0):FAXServer, (nai 0, conn_id 39) SSC Evt: Send SSC_CLOSE_SESSION_RQ
16:08:53.093|2136|(0):FAXServer,

16:08:53.093|2136|(0):FAXServer, (nai 0, conn_id 39) SSC Evt: Receive SSC_CLOSE_SESSION_CO
16:08:53.093|2136|(0):FAXServer,

16:08:53.093|2136|(0):FAXServer, (nai 0, conn_id 39) SSC Evt: Receive SSC_CALL_CLOSED_IN
16:08:53.093|2136|(0):FAXServer,

16:08:53.093|2136|(0):FAXServer, (nai 1) Session [User info: nai 1 Session cnt 0 Batch cnt 10] idle

16:09:45.015|2136|(0):FAXServer, user_name: '34', user_phone_num: '', rem_user_name: '0610000000', rem_user_phone_num: ''
16:09:45.015|2136|.\FaxManager.cpp(31):FAXServer, FaxManager_RegisterFax(), Fax 0x0001000B opened, caller is '0610000000'
16:09:45.015|2136|(0):FAXServer,

16:09:45.015|2136|(0):FAXServer, (nai 0, conn_id 39) SIP Evt: Receive SIP_INVITE_IN
16:09:45.062|2136|(0):FAXServer,

16:09:45.062|2136|(0):FAXServer, (nai 0, conn_id 39) SSC Evt: Send SSC_SET_PARAM_SESSION_RQ
16:09:45.062|2136|(0):FAXServer,

16:09:45.062|2136|(0):FAXServer, (nai 0, conn_id 39) SSC Evt: Send SSC_INVITE_RS (100 Trying)
16:09:45.062|2136|(0):FAXServer,

16:09:45.062|2136|(0):FAXServer, (nai 0, conn_id 39) SSC Evt: Prepare SSC_INVITE_RS (200 OK)
16:09:45.062|2136|(0):FAXServer,

16:09:45.062|2136|(0):FAXServer, Remote Media IP address = [<IP-Patton>] (4952)

16:09:45.062|2136|(0):FAXServer, Media Audio

16:09:45.062|2136|(0):FAXServer,

16:09:45.062|2136|(0):FAXServer, Local <user name> = 34
16:09:45.062|2136|(0):FAXServer,

16:09:45.062|2136|(0):FAXServer, Session activated (NAI) = 1

16:09:45.062|2136|(0):FAXServer, Local Media IP address = [<IP-PBX>] (10000)

16:09:45.062|2136|(0):FAXServer,

16:09:45.062|2136|(0):FAXServer, (nai 0, conn_id 39) SSC Evt: Send SSC_INVITE_RS (ret_code: 200 (OK))
16:09:45.078|2136|(0):FAXServer,

16:09:45.078|2136|(0):FAXServer, (nai 0, conn_id 39) SSC Evt: Receive SSC_ACK_IN
16:09:46.562|2136|(0):FAXServer,

16:09:46.562|2136|(0):FAXServer, (nai 0, conn_id 39) SSC Evt: Send SSC_INVITE_RQ (re-invite)
16:09:46.562|2136|(0):FAXServer,

16:09:46.562|2136|(0):FAXServer, Local Media IP address = [<IP-PBX>] (10000)

16:09:46.562|2136|(0):FAXServer, Media T.38 (UDP (UDPTL))

16:09:46.562|2136|(0):FAXServer, T38FaxVersion : 0

16:09:46.562|2136|(0):FAXServer, T38MaxBitRate : 14400

16:09:46.562|2136|(0):FAXServer, T38FaxRateManagement : transferredTCF

16:09:46.562|2136|(0):FAXServer, T38FaxFillBitRemoval : OFF

16:09:46.562|2136|(0):FAXServer, T38FaxTranscodingMMR : OFF

16:09:46.562|2136|(0):FAXServer, T38FaxTranscodingJBIG : OFF

16:09:46.562|2136|(0):FAXServer, T38FaxMaxBuffer : 10500

16:09:46.562|2136|(0):FAXServer, T38FaxMaxDatagram : 1500

16:09:46.562|2136|(0):FAXServer, T38FaxUdpEC : t38UDPRedundancy

16:09:46.625|2136|(0):FAXServer, FOIP__EVENT__SIP_CALL_OPEN finished with code 100
16:09:46.656|2136|(0):FAXServer,

16:09:46.656|2136|(0):FAXServer, (nai 0, conn_id 39) SSC Evt: Receive SSC_INVITE_CO (Ret code: (100) SIP_RET_TRYING (100 Trying))
16:09:46.656|2136|(0):FAXServer, FOIP__EVENT__SIP_CALL_OPEN finished with code 488
16:09:46.703|2136|(0):FAXServer,

16:09:46.703|2136|(0):FAXServer, (nai 0, conn_id 39) SSC Evt: Receive SSC_INVITE_CO (Ret code: (488) SIP_RET_NOT_ACCEPTABLE_HERE (488 Not Acceptable Here))
16:09:46.703|2136|(0):FAXServer,

16:09:46.703|2136|(0):FAXServer, Call rejected
16:09:46.703|2136|(0):FAXServer,

16:09:46.703|2136|(0):FAXServer, (nai 0, conn_id 39) SSC Evt: Send SSC_CLOSE_SESSION_RQ
16:09:46.703|2136|(0):FAXServer,

16:09:46.703|2136|(0):FAXServer, (nai 0, conn_id 39) SSC Evt: Receive SSC_CLOSE_SESSION_CO
16:09:46.703|2136|(0):FAXServer,

16:09:46.703|2136|(0):FAXServer, (nai 0, conn_id 39) SSC Evt: Receive SSC_CALL_CLOSED_IN
16:09:46.703|2136|(0):FAXServer,

16:09:46.703|2136|(0):FAXServer, (nai 1) Session [User info: nai 1 Session cnt 0 Batch cnt 11] idle

16:14:32.140|2136|(0):FAXServer, user_name: '34', user_phone_num: '', rem_user_name: '0610000000', rem_user_phone_num: ''
16:14:32.140|2136|.\FaxManager.cpp(31):FAXServer, FaxManager_RegisterFax(), Fax 0x0001000C opened, caller is '0610000000'
16:14:32.140|2136|(0):FAXServer,

16:14:32.140|2136|(0):FAXServer, (nai 0, conn_id 39) SIP Evt: Receive SIP_INVITE_IN
16:14:32.187|2136|(0):FAXServer,

16:14:32.187|2136|(0):FAXServer, (nai 0, conn_id 39) SSC Evt: Send SSC_SET_PARAM_SESSION_RQ
16:14:32.187|2136|(0):FAXServer,

16:14:32.187|2136|(0):FAXServer, (nai 0, conn_id 39) SSC Evt: Send SSC_INVITE_RS (100 Trying)
16:14:32.187|2136|(0):FAXServer,

16:14:32.187|2136|(0):FAXServer, (nai 0, conn_id 39) SSC Evt: Prepare SSC_INVITE_RS (200 OK)
16:14:32.187|2136|(0):FAXServer,

16:14:32.187|2136|(0):FAXServer, Remote Media IP address = [<IP-Patton>] (4956)

16:14:32.187|2136|(0):FAXServer, Media Audio

16:14:32.187|2136|(0):FAXServer,

16:14:32.187|2136|(0):FAXServer, Local <user name> = 34
16:14:32.187|2136|(0):FAXServer,

16:14:32.187|2136|(0):FAXServer, Session activated (NAI) = 1

16:14:32.187|2136|(0):FAXServer, Local Media IP address = [<IP-PBX>] (10000)

16:14:32.187|2136|(0):FAXServer,

16:14:32.187|2136|(0):FAXServer, (nai 0, conn_id 39) SSC Evt: Send SSC_INVITE_RS (ret_code: 200 (OK))
16:14:32.187|2136|(0):FAXServer,

16:14:32.187|2136|(0):FAXServer, (nai 0, conn_id 39) SSC Evt: Receive SSC_ACK_IN
16:14:33.640|2136|(0):FAXServer,

16:14:33.640|2136|(0):FAXServer, (nai 0, conn_id 39) SSC Evt: Send SSC_INVITE_RQ (re-invite)
16:14:33.640|2136|(0):FAXServer,

16:14:33.640|2136|(0):FAXServer, Local Media IP address = [<IP-PBX>] (10000)

16:14:33.640|2136|(0):FAXServer, Media T.38 (UDP (UDPTL))

16:14:33.640|2136|(0):FAXServer, T38FaxVersion : 0

16:14:33.640|2136|(0):FAXServer, T38MaxBitRate : 14400

16:14:33.640|2136|(0):FAXServer, T38FaxRateManagement : transferredTCF

16:14:33.640|2136|(0):FAXServer, T38FaxFillBitRemoval : OFF

16:14:33.640|2136|(0):FAXServer, T38FaxTranscodingMMR : OFF

16:14:33.640|2136|(0):FAXServer, T38FaxTranscodingJBIG : OFF

16:14:33.640|2136|(0):FAXServer, T38FaxMaxBuffer : 10500

16:14:33.640|2136|(0):FAXServer, T38FaxMaxDatagram : 1500

16:14:33.640|2136|(0):FAXServer, T38FaxUdpEC : t38UDPRedundancy

16:14:33.734|2136|(0):FAXServer, FOIP__EVENT__SIP_CALL_OPEN finished with code 100
16:14:33.734|2136|(0):FAXServer,

16:14:33.734|2136|(0):FAXServer, (nai 0, conn_id 39) SSC Evt: Receive SSC_INVITE_CO (Ret code: (100) SIP_RET_TRYING (100 Trying))
16:14:33.750|2136|(0):FAXServer, FOIP__EVENT__SIP_CALL_OPEN finished with code 488
16:14:33.750|2136|(0):FAXServer,

16:14:33.750|2136|(0):FAXServer, (nai 0, conn_id 39) SSC Evt: Receive SSC_INVITE_CO (Ret code: (488) SIP_RET_NOT_ACCEPTABLE_HERE (488 Not Acceptable Here))
16:14:33.750|2136|(0):FAXServer,

16:14:33.750|2136|(0):FAXServer, Call rejected
16:14:33.750|2136|(0):FAXServer,

16:14:33.750|2136|(0):FAXServer, (nai 0, conn_id 39) SSC Evt: Send SSC_CLOSE_SESSION_RQ
16:14:33.750|2136|(0):FAXServer,

16:14:33.750|2136|(0):FAXServer, (nai 0, conn_id 39) SSC Evt: Receive SSC_CLOSE_SESSION_CO
16:14:33.750|2136|(0):FAXServer,

16:14:33.750|2136|(0):FAXServer, (nai 0, conn_id 39) SSC Evt: Receive SSC_CALL_CLOSED_IN
16:14:33.750|2136|(0):FAXServer,

16:14:33.750|2136|(0):FAXServer, (nai 1) Session [User info: nai 1 Session cnt 0 Batch cnt 12] idle

matictec · by **matictec** » Wed Nov 03, 2010 4:57 pm

SIP_RET_NOT_ACCEPTABLE_HERE (488 Not Acceptable Here)

Das ist schon mal der Hinweis, dass es gar nicht erst zu einem Fax-Transfer kommt. Soll das Fax auf dem intergrierten Fax-Server landen? Eventuell müsste an der Fax-Konfig noch etwas geschraubt werden. Es gibt dort ein paar Einstellungen die aktiviert werden müssen, wenn man hinter einem NAT-Router sitzt. Eventuell hilft das.

Chris_Boe · by **Chris_Boe** » Thu Nov 25, 2010 3:49 pm

habs jetzt mit diversen Einstellungen erfolglos probiert.

Habs nochmals intern angeschaut und wir haben eigentlich kein NAT im Einsatz.

die Konstellation sieht wie folgt aus:

Glas von Provider -> Router -> Patton WAN Port direkt auf Router, LAN Port mit interner IP versehen.
muss da evtl. der Patton noch was geändert werden?

Nach der INVITE -Anfrage krieg ich immer ein SIP_RET_NOT_ACCEPTABLE_HERE

siehe unten:

16:33:17.193|2624|(0):FAXServer,
(nai 0, conn_id 39) SSC Evt: Receive SSC_INVITE_CO (Ret code: (100) SIP_RET_TRYING (100 Trying))
16:33:17.381|2624|(0):FAXServer,

16:33:17.381|2624|(0):FAXServer,
(nai 0, conn_id 39) SSC Evt: Receive SSC_INVITE_CO (Ret code: (488) SIP_RET_NOT_ACCEPTABLE_HERE (488 Not Acceptable Here))
16:33:17.381|2624|(0):FAXServer,

16:33:17.381|2624|(0):FAXServer,
Call rejected
16:33:17.381|2624|(0):FAXServer,

StefanW · by **StefanW** » Tue Nov 30, 2010 10:32 am

SIP_RET_NOT_ACCEPTABLE_HERE == codec nicht supportet == kein T38 wenn ich das mal so in kurzform schreiben darf

Chris_Boe · by **Chris_Boe** » Tue Nov 30, 2010 9:07 pm

Hallo StefanW

dass heisst also, dass unser Provider trotz Bestätigung noch kein T38 an uns weiterleitet?!
Oder ist es möglich, dass die Patton was blockt und die Config angepasst werden müsste?

Danke

StefanW · by **StefanW** » Wed Dec 01, 2010 10:59 am

wenn du ein Wireshark pcap davon machen könntest auf dem 3cx host bei einem eingehendem fax kann ich dir das mit 100%ig beantworten, aber zumindest sieht es so aus.

Chris_Boe · by **Chris_Boe** » Wed Dec 01, 2010 4:07 pm

Hallo StefanW

Hier mein wireshark-Mitschnitt:
472 90.545920 192.168.20.4 192.168.20.18 RTP PT=ITU-T G.711 PCMA, SSRC=0xA44910, Seq=4857, Time=3808541359, Mark
473 90.545946 192.168.20.18 192.168.20.4 ICMP Destination unreachable (Port unreachable)
474 90.565927 192.168.20.4 192.168.20.18 RTP PT=ITU-T G.711 PCMA, SSRC=0xA44910, Seq=4858, Time=3808541519
475 90.565949 192.168.20.18 192.168.20.4 ICMP Destination unreachable (Port unreachable)476 90.585944 192.168.20.4 192.168.20.18 RTP PT=ITU-T G.711 PCMA, SSRC=0xA44910, Seq=4859, Time=3808541679
...
606 91.731299 192.168.20.18 192.168.20.4 SIP Request: ACK sip:0111111000@192.168.20.4:5060

IP 192.168.20.4 ist unsere bzw. dem Provider seine Patton
IP 192.168.20.18 ist unsere PBX

matictec · by **matictec** » Wed Dec 08, 2010 2:36 pm

In 99% der Fälle wird NAT in Routern verwendet. Der 3CX Faxserver muss also entsprechend konfiguriert werden. Manchmal müssen noch Feinheiten justiert werden, damit es erfolgreich ist.

Fax via VoIP-Provider

Fax via VoIP-Provider

Re: Fax via VoIP-Provider

Re: Fax via VoIP-Provider

Re: Fax via VoIP-Provider

Re: Fax via VoIP-Provider

Re: Fax via VoIP-Provider

Re: Fax via VoIP-Provider

Re: Fax via VoIP-Provider

Re: Fax via VoIP-Provider

Re: Fax via VoIP-Provider

Re: Fax via VoIP-Provider

Re: Fax via VoIP-Provider

Re: Fax via VoIP-Provider

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