Hi Folks.
Is there anyway to disable the "press 0 for operator" function.
If a call is unanswerd and VoiceMail is enabled, the call is directed to the voicemail of the extension, it will say "leave a message or press "0" for the operator", but we don't have a operator.
thanks.
How to Disable "press 0 for operator"
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How to Disable "press 0 for operator"
by michielpeeters » Tue Jan 17, 2012 9:08 am
- michielpeeters
- New User
- Posts: 16
- Joined: Mon Nov 17, 2008 3:31 pm
Re: How to Disable "press 0 for operator"
by misstake2012 » Tue Jan 17, 2012 9:31 am
try to record new voice prompt.
Find this prompt here: C:\ProgramData\3CX\Data\Ivr\Prompts\Sets\8210986B-9412-497f-AD77-3A554F4A9BDB
Delete it and record new
Find this prompt here: C:\ProgramData\3CX\Data\Ivr\Prompts\Sets\8210986B-9412-497f-AD77-3A554F4A9BDB
Delete it and record new
- misstake2012
- Expert
- Posts: 163
- Joined: Mon May 23, 2011 1:25 pm
2 posts
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