Increase Ring Time 3CX Softphone?

Forum for the 3CX SIP phone client (Sip phone) User to User - Answers are provided by the community. 3CX does NOT provide technical support via this forum.

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Increase Ring Time 3CX Softphone?

Postby sns227 » Fri Jun 03, 2011 12:54 am

I am missing many answering machines becuse ot the 30 second ringtime on the 3CX Softphone. Is there a way to increase the ring time? My provider tells me that hey do not have a limit. What controls the length of time that the 3CX will ring?
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Re: Increase Ring Time 3CX Softphone?

Postby leejor » Fri Jun 03, 2011 3:00 am

You are talking about outgoing calls? If so, I wasn't aware of a set time limit.
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Re: Increase Ring Time 3CX Softphone?

Postby sns227 » Fri Jun 03, 2011 4:46 am

Yes, I am talking about outboud calls. I have timed it. It appears to have a 30 second time out.
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Re: Increase Ring Time 3CX Softphone?

Postby Vali_3CX » Fri Jun 03, 2011 3:08 pm

There is no limitation of the ringing time in the 3CXPhone. Usually, such kind of limitation is performed by the PBX/provider.
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Re: Increase Ring Time 3CX Softphone?

Postby sns227 » Fri Jun 03, 2011 7:26 pm

Thanks for your input. I have spoken to my provider (Vocalocity) and they tell me that the don't put any limitation on the amount of time they will allow a call to ring. Any other thoguhts/ideas?
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Posts: 10
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Re: Increase Ring Time 3CX Softphone?

Postby SY » Fri Jun 03, 2011 7:51 pm

sns227 wrote:Thanks for your input. I have spoken to my provider (Vocalocity) and they tell me that the don't put any limitation on the amount of time they will allow a call to ring. Any other thoguhts/ideas?


Could you please provide a "wireshark capture" which will play a role of the objective jury for both sides?

Thanks
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Re: Increase Ring Time 3CX Softphone?

Postby sns227 » Fri Jun 03, 2011 8:38 pm

My prover said they will send me one within an hour. I will post once received. Thank you - SNS
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Re: Increase Ring Time 3CX Softphone?

Postby sns227 » Fri Jun 03, 2011 11:22 pm

I have attached the Wireshark log - Thanks - SNS
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Re: Increase Ring Time 3CX Softphone?

Postby sns227 » Sat Jun 04, 2011 5:06 am

Wireshark Part 1


Ôò¡  ÿÿ q ßèM“¼ Ï Ï   ¤ºÛYn  E¿ @ @=ŸÍ‹.ÒÍ‹.–ÄÄ«›ÒINVITE sip:3232067327@sip40648.media.vocalocity.com:5060 SIP/2.0
Record-Route: <sip:205.139.46.210;lr=on;nat=yes>
Via: SIP/2.0/UDP 205.139.46.210;branch=z9hG4bKccdc.dbaa6be2.0
Via: SIP/2.0/UDP 192.168.10.127:50393;received=174.47.56.114;branch=z9hG4bK-d8754z-fd573135631d037d-1---d8754z-;rport=50393
Max-Forwards: 69
Contact: <sip:VH100087@174.47.56.114:50393>
To: <sip:3232067327@sip-40648.accounts.vocalocity.com:5060>
From: "test"<sip:VH100087@sip-40648.accounts.vocalocity.com:5060>;tag=056a7156
Call-ID: ZGQ3ZmRlYjIyYzAwYjIyOTc3OTNmMzQxNTA1ZmQ1MzY.
CSeq: 2 INVITE
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE
Content-Type: application/sdp
Supported: replaces
User-Agent: 3CXPhone 5.0.14900.0
Content-Length: 406

v=0
o=3cxVCE 162250335 2506035 IN IP4 174.47.56.114
s=3cxVCE Audio Call
c=IN IP4 174.47.56.114
t=0 0
m=audio 40006 RTP/AVP 0 8 3 101
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:3 GSM/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=ptime:20
a=sendrecv
m=video 40004 RTP/AVP 34
c=IN IP4 174.47.56.114
a=rtpmap:34 H263/90000
a=fmtp:34 QCIF=1;CIF=1;SQCIF=1;CIF4=1;
a=sendrecv
ßèM˼ Ï Ï   ¤ºÛYn  E¿ @ @=ŸÍ‹.ÒÍ‹.–ÄÄ«›ÒINVITE sip:3232067327@sip40648.media.vocalocity.com:5060 SIP/2.0
Record-Route: <sip:205.139.46.210;lr=on;nat=yes>
Via: SIP/2.0/UDP 205.139.46.210;branch=z9hG4bKccdc.dbaa6be2.0
Via: SIP/2.0/UDP 192.168.10.127:50393;received=174.47.56.114;branch=z9hG4bK-d8754z-fd573135631d037d-1---d8754z-;rport=50393
Max-Forwards: 69
Contact: <sip:VH100087@174.47.56.114:50393>
To: <sip:3232067327@sip-40648.accounts.vocalocity.com:5060>
From: "test"<sip:VH100087@sip-40648.accounts.vocalocity.com:5060>;tag=056a7156
Call-ID: ZGQ3ZmRlYjIyYzAwYjIyOTc3OTNmMzQxNTA1ZmQ1MzY.
CSeq: 2 INVITE
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE
Content-Type: application/sdp
Supported: replaces
User-Agent: 3CXPhone 5.0.14900.0
Content-Length: 406

v=0
o=3cxVCE 162250335 2506035 IN IP4 174.47.56.114
s=3cxVCE Audio Call
c=IN IP4 174.47.56.114
t=0 0
m=audio 40006 RTP/AVP 0 8 3 101
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:3 GSM/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=ptime:20
a=sendrecv
m=video 40004 RTP/AVP 34
c=IN IP4 174.47.56.114
a=rtpmap:34 H263/90000
a=fmtp:34 QCIF=1;CIF=1;SQCIF=1;CIF4=1;
a=sendrecv
ßèM¦µ è è    !}7€  EØ @ @?†Í‹.–Í‹.ÒÄÄľlSIP/2.0 180 Ringing
Record-Route: <sip:172.16.30.150;r2=on;lr=on;did=89d.1125553;destination=10.2.1.34>,<sip:205.139.46.150;r2=on;lr=on;did=89d.1125553;destination=10.2.1.34>,<sip:205.139.46.210;lr=on;nat=yes>
Via: SIP/2.0/UDP 205.139.46.210;branch=z9hG4bKccdc.dbaa6be2.0,SIP/2.0/UDP 192.168.10.127:50393;received=174.47.56.114;branch=z9hG4bK-d8754z-fd573135631d037d-1---d8754z-;rport=50393
Max-Forwards: 68
To: <sip:3232067327@sip-40648.accounts.vocalocity.com:5060>;tag=15302662571307056607282
From: "test" <sip:VH100087@sip-40648.accounts.vocalocity.com:5060>;tag=056a7156
Call-ID: ZGQ3ZmRlYjIyYzAwYjIyOTc3OTNmMzQxNTA1ZmQ1MzY.
CSeq: 2 INVITE
Server: VocalOS/6.2.0.49
Content-Length: 0

ßèMε è è    !}7€  EØ @ @?†Í‹.–Í‹.ÒÄÄľlSIP/2.0 180 Ringing
Record-Route: <sip:172.16.30.150;r2=on;lr=on;did=89d.1125553;destination=10.2.1.34>,<sip:205.139.46.150;r2=on;lr=on;did=89d.1125553;destination=10.2.1.34>,<sip:205.139.46.210;lr=on;nat=yes>
Via: SIP/2.0/UDP 205.139.46.210;branch=z9hG4bKccdc.dbaa6be2.0,SIP/2.0/UDP 192.168.10.127:50393;received=174.47.56.114;branch=z9hG4bK-d8754z-fd573135631d037d-1---d8754z-;rport=50393
Max-Forwards: 68
To: <sip:3232067327@sip-40648.accounts.vocalocity.com:5060>;tag=15302662571307056607282
From: "test" <sip:VH100087@sip-40648.accounts.vocalocity.com:5060>;tag=056a7156
Call-ID: ZGQ3ZmRlYjIyYzAwYjIyOTc3OTNmMzQxNTA1ZmQ1MzY.
CSeq: 2 INVITE
Server: VocalOS/6.2.0.49
Content-Length: 0

ßèMÝ æ æ    !}7€  EÖ @ @=eÍ‹.–Í‹.õÄÄ—œINVITE sip:13232067327@external-sip.vocalocity.com SIP/2.0
Record-Route: <sip:205.139.46.150;r2=on;lr=on>
Record-Route: <sip:172.16.30.150;r2=on;lr=on>
Call-ID: 9102b4f33089ef2d6146988bbaebd8a8@10.2.1.34
CSeq: 29279 INVITE
From: "User 6 Stuart" <sip:12482575542@10.2.1.34:5060>;tag=13735909391307056607486
To: <sip:13232067327@external-sip.vocalocity.com>
Via: SIP/2.0/UDP 205.139.46.150;branch=z9hG4bK4c5.8e1c3d41.0
Via: SIP/2.0/UDP 10.2.1.34:5060;branch=z9hG4bK12798367540611782250719431307056607487
Max-Forwards: 69
Contact: "VocalOS" <sip:12482575542@10.2.1.34:5060>;transport=udp
Content-Type: application/sdp
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, REFER, NOTIFY, INFO, PRACK
Remote-Party-ID: <sip:12482575542@10.2.1.34>
User-Agent: VocalOS/6.2.0.49
Content-Length: 414

v=0
o=VocalOS 1307056607484 1307056607484 IN IP4 10.2.1.34
s=3cxVCE Audio Call
c=IN IP4 205.139.46.163
t=0 0
m=audio 22922 RTP/AVP 0 8 3 101
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:3 GSM/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=ptime:20
a=sendrecv
m=video 40004 RTP/AVP 34
c=IN IP4 174.47.56.114
a=rtpmap:34 H263/90000
a=fmtp:34 QCIF=1;CIF=1;SQCIF=1;CIF4=1;
a=sendrecv
ßèM æ æ    !}7€  EÖ @ @=eÍ‹.–Í‹.õÄÄ—œINVITE sip:13232067327@external-sip.vocalocity.com SIP/2.0
Record-Route: <sip:205.139.46.150;r2=on;lr=on>
Record-Route: <sip:172.16.30.150;r2=on;lr=on>
Call-ID: 9102b4f33089ef2d6146988bbaebd8a8@10.2.1.34
CSeq: 29279 INVITE
From: "User 6 Stuart" <sip:12482575542@10.2.1.34:5060>;tag=13735909391307056607486
To: <sip:13232067327@external-sip.vocalocity.com>
Via: SIP/2.0/UDP 205.139.46.150;branch=z9hG4bK4c5.8e1c3d41.0
Via: SIP/2.0/UDP 10.2.1.34:5060;branch=z9hG4bK12798367540611782250719431307056607487
Max-Forwards: 69
Contact: "VocalOS" <sip:12482575542@10.2.1.34:5060>;transport=udp
Content-Type: application/sdp
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, REFER, NOTIFY, INFO, PRACK
Remote-Party-ID: <sip:12482575542@10.2.1.34>
User-Agent: VocalOS/6.2.0.49
Content-Length: 414

v=0
o=VocalOS 1307056607484 1307056607484 IN IP4 10.2.1.34
s=3cxVCE Audio Call
c=IN IP4 205.139.46.163
t=0 0
m=audio 22922 RTP/AVP 0 8 3 101
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:3 GSM/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=ptime:20
a=sendrecv
m=video 40004 RTP/AVP 34
c=IN IP4 174.47.56.114
a=rtpmap:34 H263/90000
a=fmtp:34 QCIF=1;CIF=1;SQCIF=1;CIF4=1;
a=sendrecv
ßèM“ ö ö   ¤ºÛ%  Eæ @ @@UÍ‹.õÍ‹.–ÄÄÒÛ¢SIP/2.0 100 Giving a try
Call-ID: 9102b4f33089ef2d6146988bbaebd8a8@10.2.1.34
CSeq: 29279 INVITE
From: "User 6 Stuart" <sip:12482575542@10.2.1.34:5060>;tag=13735909391307056607486
To: <sip:13232067327@external-sip.vocalocity.com>
Via: SIP/2.0/UDP 205.139.46.150;branch=z9hG4bK4c5.8e1c3d41.0
Via: SIP/2.0/UDP 10.2.1.34:5060;branch=z9hG4bK12798367540611782250719431307056607487
Server: Vocalocity SIP (1.6.4-2-notls (x86_64/linux))
Content-Length: 0

ßèM± ö ö   ¤ºÛ%  Eæ @ @@UÍ‹.õÍ‹.–ÄÄÒÛ¢SIP/2.0 100 Giving a try
Call-ID: 9102b4f33089ef2d6146988bbaebd8a8@10.2.1.34
CSeq: 29279 INVITE
From: "User 6 Stuart" <sip:12482575542@10.2.1.34:5060>;tag=13735909391307056607486
To: <sip:13232067327@external-sip.vocalocity.com>
Via: SIP/2.0/UDP 205.139.46.150;branch=z9hG4bK4c5.8e1c3d41.0
Via: SIP/2.0/UDP 10.2.1.34:5060;branch=z9hG4bK12798367540611782250719431307056607487
Server: Vocalocity SIP (1.6.4-2-notls (x86_64/linux))
Content-Length: 0

ßèMn“
) )   ¤ºÛ%  E @ @@"Í‹.õÍ‹.–ÄÄЏSIP/2.0 503 Service not available
Call-ID: 9102b4f33089ef2d6146988bbaebd8a8@10.2.1.34
CSeq: 29279 INVITE
From: "User 6 Stuart" <sip:12482575542@10.2.1.34:5060>;tag=13735909391307056607486
To: <sip:13232067327@external-sip.vocalocity.com>;tag=084eed7819c61842489f045335f4090b-ad8c
Via: SIP/2.0/UDP 205.139.46.150;branch=z9hG4bK4c5.8e1c3d41.0
Via: SIP/2.0/UDP 10.2.1.34:5060;branch=z9hG4bK12798367540611782250719431307056607487
Server: Vocalocity SIP (1.6.4-2-notls (x86_64/linux))
Content-Length: 0

ßèMŽ“
) )   ¤ºÛ%  E @ @@"Í‹.õÍ‹.–ÄÄЏSIP/2.0 503 Service not available
Call-ID: 9102b4f33089ef2d6146988bbaebd8a8@10.2.1.34
CSeq: 29279 INVITE
From: "User 6 Stuart" <sip:12482575542@10.2.1.34:5060>;tag=13735909391307056607486
To: <sip:13232067327@external-sip.vocalocity.com>;tag=084eed7819c61842489f045335f4090b-ad8c
Via: SIP/2.0/UDP 205.139.46.150;branch=z9hG4bK4c5.8e1c3d41.0
Via: SIP/2.0/UDP 10.2.1.34:5060;branch=z9hG4bK12798367540611782250719431307056607487
Server: Vocalocity SIP (1.6.4-2-notls (x86_64/linux))
Content-Length: 0

ßèM

ú ú    !}7€  Eê @ @@QÍ‹.–Í‹.õÄÄÖGBACK sip:13232067327@external-sip.vocalocity.com SIP/2.0
Via: SIP/2.0/UDP 205.139.46.150;branch=z9hG4bK4c5.8e1c3d41.0
From: "User 6 Stuart" <sip:12482575542@10.2.1.34:5060>;tag=13735909391307056607486
Call-ID: 9102b4f33089ef2d6146988bbaebd8a8@10.2.1.34
To: <sip:13232067327@external-sip.vocalocity.com>;tag=084eed7819c61842489f045335f4090b-ad8c
CSeq: 29279 ACK
Max-Forwards: 70
User-Agent: Vocalocity SIP (1.6.3-notls (x86_64/linux))
Content-Length: 0

ßèM,”
ú ú    !}7€  Eê @ @@QÍ‹.–Í‹.õÄÄÖGBACK sip:13232067327@external-sip.vocalocity.com SIP/2.0
Via: SIP/2.0/UDP 205.139.46.150;branch=z9hG4bK4c5.8e1c3d41.0
From: "User 6 Stuart" <sip:12482575542@10.2.1.34:5060>;tag=13735909391307056607486
Call-ID: 9102b4f33089ef2d6146988bbaebd8a8@10.2.1.34
To: <sip:13232067327@external-sip.vocalocity.com>;tag=084eed7819c61842489f045335f4090b-ad8c
CSeq: 29279 ACK
Max-Forwards: 70
User-Agent: Vocalocity SIP (1.6.3-notls (x86_64/linux))
Content-Length: 0

ßèM¤Ü
è è    !}7€  EØ @ @?†Í‹.–Í‹.ÒÄÄÄÑsSIP/2.0 603 Decline
Record-Route: <sip:172.16.30.150;r2=on;lr=on;did=89d.1125553;destination=10.2.1.34>,<sip:205.139.46.150;r2=on;lr=on;did=89d.1125553;destination=10.2.1.34>,<sip:205.139.46.210;lr=on;nat=yes>
Via: SIP/2.0/UDP 205.139.46.210;branch=z9hG4bKccdc.dbaa6be2.0,SIP/2.0/UDP 192.168.10.127:50393;received=174.47.56.114;branch=z9hG4bK-d8754z-fd573135631d037d-1---d8754z-;rport=50393
Max-Forwards: 68
To: <sip:3232067327@sip-40648.accounts.vocalocity.com:5060>;tag=15302662571307056607282
From: "test" <sip:VH100087@sip-40648.accounts.vocalocity.com:5060>;tag=056a7156
Call-ID: ZGQ3ZmRlYjIyYzAwYjIyOTc3OTNmMzQxNTA1ZmQ1MzY.
CSeq: 2 INVITE
Server: VocalOS/6.2.0.49
Content-Length: 0

ßèMÊÜ
è è    !}7€  EØ @ @?†Í‹.–Í‹.ÒÄÄÄÑsSIP/2.0 603 Decline
Record-Route: <sip:172.16.30.150;r2=on;lr=on;did=89d.1125553;destination=10.2.1.34>,<sip:205.139.46.150;r2=on;lr=on;did=89d.1125553;destination=10.2.1.34>,<sip:205.139.46.210;lr=on;nat=yes>
Via: SIP/2.0/UDP 205.139.46.210;branch=z9hG4bKccdc.dbaa6be2.0,SIP/2.0/UDP 192.168.10.127:50393;received=174.47.56.114;branch=z9hG4bK-d8754z-fd573135631d037d-1---d8754z-;rport=50393
Max-Forwards: 68
To: <sip:3232067327@sip-40648.accounts.vocalocity.com:5060>;tag=15302662571307056607282
From: "test" <sip:VH100087@sip-40648.accounts.vocalocity.com:5060>;tag=056a7156
Call-ID: ZGQ3ZmRlYjIyYzAwYjIyOTc3OTNmMzQxNTA1ZmQ1MzY.
CSeq: 2 INVITE
Server: VocalOS/6.2.0.49
Content-Length: 0

ßèM Ý
ê ê   ¤ºÛYn  EÚ @ @@„Í‹.ÒÍ‹.–ÄÄƆ.ACK sip:3232067327@sip40648.media.vocalocity.com:5060 SIP/2.0
Via: SIP/2.0/UDP 205.139.46.210;branch=z9hG4bKccdc.dbaa6be2.0
From: "test" <sip:VH100087@sip-40648.accounts.vocalocity.com:5060>;tag=056a7156
Call-ID: ZGQ3ZmRlYjIyYzAwYjIyOTc3OTNmMzQxNTA1ZmQ1MzY.
To: <sip:3232067327@sip-40648.accounts.vocalocity.com:5060>;tag=15302662571307056607282
CSeq: 2 ACK
Max-Forwards: 70
User-Agent: Vocalocity SIP (1.6.3-notls )
Content-Length: 0

ßèM%Ý
ê ê   ¤ºÛYn  EÚ @ @@„Í‹.ÒÍ‹.–ÄÄƆ.ACK sip:3232067327@sip40648.media.vocalocity.com:5060 SIP/2.0
Via: SIP/2.0/UDP 205.139.46.210;branch=z9hG4bKccdc.dbaa6be2.0
From: "test" <sip:VH100087@sip-40648.accounts.vocalocity.com:5060>;tag=056a7156
Call-ID: ZGQ3ZmRlYjIyYzAwYjIyOTc3OTNmMzQxNTA1ZmQ1MzY.
To: <sip:3232067327@sip-40648.accounts.vocalocity.com:5060>;tag=15302662571307056607282
CSeq: 2 ACK
Max-Forwards: 70
User-Agent: Vocalocity SIP (1.6.3-notls )
Content-Length: 0

ûèMñ! Ï Ï   ¤ºÛYn  E¿ @ @=ŸÍ‹.ÒÍ‹.–ÄÄ«Ç@INVITE sip:3232067327@sip40648.media.vocalocity.com:5060 SIP/2.0
Record-Route: <sip:205.139.46.210;lr=on;nat=yes>
Via: SIP/2.0/UDP 205.139.46.210;branch=z9hG4bK616f.03f50a31.0
Via: SIP/2.0/UDP 192.168.10.127:50393;received=174.47.56.114;branch=z9hG4bK-d8754z-e401b44fc4489d55-1---d8754z-;rport=50393
Max-Forwards: 69
Contact: <sip:VH100087@174.47.56.114:50393>
To: <sip:3232067327@sip-40648.accounts.vocalocity.com:5060>
From: "test"<sip:VH100087@sip-40648.accounts.vocalocity.com:5060>;tag=ae79ab73
Call-ID: Y2Y5MTdmY2MxM2Y1NzA0YzEyMDBhOTk1MDY5OWUxMTk.
CSeq: 2 INVITE
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE
Content-Type: application/sdp
Supported: replaces
User-Agent: 3CXPhone 5.0.14900.0
Content-Length: 406

v=0
o=3cxVCE 140535480 3345495 IN IP4 174.47.56.114
s=3cxVCE Audio Call
c=IN IP4 174.47.56.114
t=0 0
m=audio 40012 RTP/AVP 0 8 3 101
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:3 GSM/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=ptime:20
a=sendrecv
m=video 40010 RTP/AVP 34
c=IN IP4 174.47.56.114
a=rtpmap:34 H263/90000
a=fmtp:34 QCIF=1;CIF=1;SQCIF=1;CIF4=1;
a=sendrecv
ûèM&" Ï Ï   ¤ºÛYn  E¿ @ @=ŸÍ‹.ÒÍ‹.–ÄÄ«Ç@INVITE sip:3232067327@sip40648.media.vocalocity.com:5060 SIP/2.0
Record-Route: <sip:205.139.46.210;lr=on;nat=yes>
Via: SIP/2.0/UDP 205.139.46.210;branch=z9hG4bK616f.03f50a31.0
Via: SIP/2.0/UDP 192.168.10.127:50393;received=174.47.56.114;branch=z9hG4bK-d8754z-e401b44fc4489d55-1---d8754z-;rport=50393
Max-Forwards: 69
Contact: <sip:VH100087@174.47.56.114:50393>
To: <sip:3232067327@sip-40648.accounts.vocalocity.com:5060>
From: "test"<sip:VH100087@sip-40648.accounts.vocalocity.com:5060>;tag=ae79ab73
Call-ID: Y2Y5MTdmY2MxM2Y1NzA0YzEyMDBhOTk1MDY5OWUxMTk.
CSeq: 2 INVITE
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE
Content-Type: application/sdp
Supported: replaces
User-Agent: 3CXPhone 5.0.14900.0
Content-Length: 406

v=0
o=3cxVCE 140535480 3345495 IN IP4 174.47.56.114
s=3cxVCE Audio Call
c=IN IP4 174.47.56.114
t=0 0
m=audio 40012 RTP/AVP 0 8 3 101
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:3 GSM/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=ptime:20
a=sendrecv
m=video 40010 RTP/AVP 34
c=IN IP4 174.47.56.114
a=rtpmap:34 H263/90000
a=fmtp:34 QCIF=1;CIF=1;SQCIF=1;CIF4=1;
a=sendrecv
ûèMä é é    !}7€  EÙ @ @?…Í‹.–Í‹.ÒÄÄÅ^4SIP/2.0 180 Ringing
Record-Route: <sip:172.16.30.150;r2=on;lr=on;did=2e5.17222267;destination=10.2.1.68>,<sip:205.139.46.150;r2=on;lr=on;did=2e5.17222267;destination=10.2.1.68>,<sip:205.139.46.210;lr=on;nat=yes>
Via: SIP/2.0/UDP 205.139.46.210;branch=z9hG4bK616f.03f50a31.0,SIP/2.0/UDP 192.168.10.127:50393;received=174.47.56.114;branch=z9hG4bK-d8754z-e401b44fc4489d55-1---d8754z-;rport=50393
Max-Forwards: 68
To: <sip:3232067327@sip-40648.accounts.vocalocity.com:5060>;tag=7552005401307056635838
From: "test" <sip:VH100087@sip-40648.accounts.vocalocity.com:5060>;tag=ae79ab73
Call-ID: Y2Y5MTdmY2MxM2Y1NzA0YzEyMDBhOTk1MDY5OWUxMTk.
CSeq: 2 INVITE
Server: VocalOS/6.2.0.49
Content-Length: 0

ûèM·ä é é    !}7€  EÙ @ @?…Í‹.–Í‹.ÒÄÄÅ^4SIP/2.0 180 Ringing
Record-Route: <sip:172.16.30.150;r2=on;lr=on;did=2e5.17222267;destination=10.2.1.68>,<sip:205.139.46.150;r2=on;lr=on;did=2e5.17222267;destination=10.2.1.68>,<sip:205.139.46.210;lr=on;nat=yes>
Via: SIP/2.0/UDP 205.139.46.210;branch=z9hG4bK616f.03f50a31.0,SIP/2.0/UDP 192.168.10.127:50393;received=174.47.56.114;branch=z9hG4bK-d8754z-e401b44fc4489d55-1---d8754z-;rport=50393
Max-Forwards: 68
To: <sip:3232067327@sip-40648.accounts.vocalocity.com:5060>;tag=7552005401307056635838
From: "test" <sip:VH100087@sip-40648.accounts.vocalocity.com:5060>;tag=ae79ab73
Call-ID: Y2Y5MTdmY2MxM2Y1NzA0YzEyMDBhOTk1MDY5OWUxMTk.
CSeq: 2 INVITE
Server: VocalOS/6.2.0.49
Content-Length: 0

ûèMÓB è è    !}7€  EØ @ @=cÍ‹.–Í‹.õÄÄÄ9ËINVITE sip:13232067327@external-sip.vocalocity.com SIP/2.0
Record-Route: <sip:205.139.46.150;r2=on;lr=on>
Record-Route: <sip:172.16.30.150;r2=on;lr=on>
Call-ID: 7eca19ca23a65ad2cab8761611f282bd@10.2.1.68
CSeq: 20135 INVITE
From: "User 6 Stuart" <sip:12482575542@10.2.1.68:5060>;tag=20545999181307056635893
To: <sip:13232067327@external-sip.vocalocity.com>
Via: SIP/2.0/UDP 205.139.46.150;branch=z9hG4bKa589.fdd38da3.0
Via: SIP/2.0/UDP 10.2.1.68:5060;branch=z9hG4bK125410-63269059260004762441307056635894
Max-Forwards: 69
Contact: "VocalOS" <sip:12482575542@10.2.1.68:5060>;transport=udp
Content-Type: application/sdp
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, REFER, NOTIFY, INFO, PRACK
Remote-Party-ID: <sip:12482575542@10.2.1.68>
User-Agent: VocalOS/6.2.0.49
Content-Length: 414

v=0
o=VocalOS 1307056635893 1307056635893 IN IP4 10.2.1.68
s=3cxVCE Audio Call
c=IN IP4 205.139.46.165
t=0 0
m=audio 29610 RTP/AVP 0 8 3 101
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:3 GSM/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=ptime:20
a=sendrecv
m=video 40010 RTP/AVP 34
c=IN IP4 174.47.56.114
a=rtpmap:34 H263/90000
a=fmtp:34 QCIF=1;CIF=1;SQCIF=1;CIF4=1;
a=sendrecv
ûèM
C è è    !}7€  EØ @ @=cÍ‹.–Í‹.õÄÄÄ9ËINVITE sip:13232067327@external-sip.vocalocity.com SIP/2.0
Record-Route: <sip:205.139.46.150;r2=on;lr=on>
Record-Route: <sip:172.16.30.150;r2=on;lr=on>
Call-ID: 7eca19ca23a65ad2cab8761611f282bd@10.2.1.68
CSeq: 20135 INVITE
From: "User 6 Stuart" <sip:12482575542@10.2.1.68:5060>;tag=20545999181307056635893
To: <sip:13232067327@external-sip.vocalocity.com>
Via: SIP/2.0/UDP 205.139.46.150;branch=z9hG4bKa589.fdd38da3.0
Via: SIP/2.0/UDP 10.2.1.68:5060;branch=z9hG4bK125410-63269059260004762441307056635894
Max-Forwards: 69
Contact: "VocalOS" <sip:12482575542@10.2.1.68:5060>;transport=udp
Content-Type: application/sdp
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, REFER, NOTIFY, INFO, PRACK
Remote-Party-ID: <sip:12482575542@10.2.1.68>
User-Agent: VocalOS/6.2.0.49
Content-Length: 414

v=0
o=VocalOS 1307056635893 1307056635893 IN IP4 10.2.1.68
s=3cxVCE Audio Call
c=IN IP4 205.139.46.165
t=0 0
m=audio 29610 RTP/AVP 0 8 3 101
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:3 GSM/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=ptime:20
a=sendrecv
m=video 40010 RTP/AVP 34
c=IN IP4 174.47.56.114
a=rtpmap:34 H263/90000
a=fmtp:34 QCIF=1;CIF=1;SQCIF=1;CIF4=1;
a=sendrecv
ûèMžD ø ø   ¤ºÛ%  Eè @ @@SÍ‹.õÍ‹.–ÄÄÔ,BSIP/2.0 100 Giving a try
Call-ID: 7eca19ca23a65ad2cab8761611f282bd@10.2.1.68
CSeq: 20135 INVITE
From: "User 6 Stuart" <sip:12482575542@10.2.1.68:5060>;tag=20545999181307056635893
To: <sip:13232067327@external-sip.vocalocity.com>
Via: SIP/2.0/UDP 205.139.46.150;branch=z9hG4bKa589.fdd38da3.0
Via: SIP/2.0/UDP 10.2.1.68:5060;branch=z9hG4bK125410-63269059260004762441307056635894
Server: Vocalocity SIP (1.6.4-2-notls (x86_64/linux))
Content-Length: 0

ûèM¾D ø ø   ¤ºÛ%  Eè @ @@SÍ‹.õÍ‹.–ÄÄÔ,BSIP/2.0 100 Giving a try
Call-ID: 7eca19ca23a65ad2cab8761611f282bd@10.2.1.68
CSeq: 20135 INVITE
From: "User 6 Stuart" <sip:12482575542@10.2.1.68:5060>;tag=20545999181307056635893
To: <sip:13232067327@external-sip.vocalocity.com>
Via: SIP/2.0/UDP 205.139.46.150;branch=z9hG4bKa589.fdd38da3.0
Via: SIP/2.0/UDP 10.2.1.68:5060;branch=z9hG4bK125410-63269059260004762441307056635894
Server: Vocalocity SIP (1.6.4-2-notls (x86_64/linux))
Content-Length: 0

üèM  + +   ¤ºÛ%  E @ @@ Í‹.õÍ‹.–ÄÄX9SIP/2.0 503 Service not available
Call-ID: 7eca19ca23a65ad2cab8761611f282bd@10.2.1.68
CSeq: 20135 INVITE
From: "User 6 Stuart" <sip:12482575542@10.2.1.68:5060>;tag=20545999181307056635893
To: <sip:13232067327@external-sip.vocalocity.com>;tag=084eed7819c61842489f045335f4090b-5f07
Via: SIP/2.0/UDP 205.139.46.150;branch=z9hG4bKa589.fdd38da3.0
Via: SIP/2.0/UDP 10.2.1.68:5060;branch=z9hG4bK125410-63269059260004762441307056635894
Server: Vocalocity SIP (1.6.4-2-notls (x86_64/linux))
Content-Length: 0

üèM) + +   ¤ºÛ%  E @ @@ Í‹.õÍ‹.–ÄÄX9SIP/2.0 503 Service not available
Call-ID: 7eca19ca23a65ad2cab8761611f282bd@10.2.1.68
CSeq: 20135 INVITE
From: "User 6 Stuart" <sip:12482575542@10.2.1.68:5060>;tag=20545999181307056635893
To: <sip:13232067327@external-sip.vocalocity.com>;tag=084eed7819c61842489f045335f4090b-5f07
Via: SIP/2.0/UDP 205.139.46.150;branch=z9hG4bKa589.fdd38da3.0
Via: SIP/2.0/UDP 10.2.1.68:5060;branch=z9hG4bK125410-63269059260004762441307056635894
Server: Vocalocity SIP (1.6.4-2-notls (x86_64/linux))
Content-Length: 0

üèMö û û    !}7€  Eë @ @@PÍ‹.–Í‹.õÄÄ׿ACK sip:13232067327@external-sip.vocalocity.com SIP/2.0
Via: SIP/2.0/UDP 205.139.46.150;branch=z9hG4bKa589.fdd38da3.0
From: "User 6 Stuart" <sip:12482575542@10.2.1.68:5060>;tag=20545999181307056635893
Call-ID: 7eca19ca23a65ad2cab8761611f282bd@10.2.1.68
To: <sip:13232067327@external-sip.vocalocity.com>;tag=084eed7819c61842489f045335f4090b-5f07
CSeq: 20135 ACK
Max-Forwards: 70
User-Agent: Vocalocity SIP (1.6.3-notls (x86_64/linux))
Content-Length: 0

üèM€ û û    !}7€  Eë @ @@PÍ‹.–Í‹.õÄÄ׿ACK sip:13232067327@external-sip.vocalocity.com SIP/2.0
Via: SIP/2.0/UDP 205.139.46.150;branch=z9hG4bKa589.fdd38da3.0
From: "User 6 Stuart" <sip:12482575542@10.2.1.68:5060>;tag=20545999181307056635893
Call-ID: 7eca19ca23a65ad2cab8761611f282bd@10.2.1.68
To: <sip:13232067327@external-sip.vocalocity.com>;tag=084eed7819c61842489f045335f4090b-5f07
CSeq: 20135 ACK
Max-Forwards: 70
User-Agent: Vocalocity SIP (1.6.3-notls (x86_64/linux))
Content-Length: 0

üèM” é é    !}7€  EÙ @ @?…Í‹.–Í‹.ÒÄÄÅq;SIP/2.0 603 Decline
Record-Route: <sip:172.16.30.150;r2=on;lr=on;did=2e5.17222267;destination=10.2.1.68>,<sip:205.139.46.150;r2=on;lr=on;did=2e5.17222267;destination=10.2.1.68>,<sip:205.139.46.210;lr=on;nat=yes>
Via: SIP/2.0/UDP 205.139.46.210;branch=z9hG4bK616f.03f50a31.0,SIP/2.0/UDP 192.168.10.127:50393;received=174.47.56.114;branch=z9hG4bK-d8754z-e401b44fc4489d55-1---d8754z-;rport=50393
Max-Forwards: 68
To: <sip:3232067327@sip-40648.accounts.vocalocity.com:5060>;tag=7552005401307056635838
From: "test" <sip:VH100087@sip-40648.accounts.vocalocity.com:5060>;tag=ae79ab73
Call-ID: Y2Y5MTdmY2MxM2Y1NzA0YzEyMDBhOTk1MDY5OWUxMTk.
CSeq: 2 INVITE
Server: VocalOS/6.2.0.49
Content-Length: 0

üèM½ é é    !}7€  EÙ @ @?…Í‹.–Í‹.ÒÄÄÅq;SIP/2.0 603 Decline
Record-Route: <sip:172.16.30.150;r2=on;lr=on;did=2e5.17222267;destination=10.2.1.68>,<sip:205.139.46.150;r2=on;lr=on;did=2e5.17222267;destination=10.2.1.68>,<sip:205.139.46.210;lr=on;nat=yes>
Via: SIP/2.0/UDP 205.139.46.210;branch=z9hG4bK616f.03f50a31.0,SIP/2.0/UDP 192.168.10.127:50393;received=174.47.56.114;branch=z9hG4bK-d8754z-e401b44fc4489d55-1---d8754z-;rport=50393
Max-Forwards: 68
To: <sip:3232067327@sip-40648.accounts.vocalocity.com:5060>;tag=7552005401307056635838
From: "test" <sip:VH100087@sip-40648.accounts.vocalocity.com:5060>;tag=ae79ab73
Call-ID: Y2Y5MTdmY2MxM2Y1NzA0YzEyMDBhOTk1MDY5OWUxMTk.
CSeq: 2 INVITE
Server: VocalOS/6.2.0.49
Content-Length: 0

üèMü é é   ¤ºÛYn  EÙ @ @@…Í‹.ÒÍ‹.–ÄÄÅLtACK sip:3232067327@sip40648.media.vocalocity.com:5060 SIP/2.0
Via: SIP/2.0/UDP 205.139.46.210;branch=z9hG4bK616f.03f50a31.0
From: "test" <sip:VH100087@sip-40648.accounts.vocalocity.com:5060>;tag=ae79ab73
Call-ID: Y2Y5MTdmY2MxM2Y1NzA0YzEyMDBhOTk1MDY5OWUxMTk.
To: <sip:3232067327@sip-40648.accounts.vocalocity.com:5060>;tag=7552005401307056635838
CSeq: 2 ACK
Max-Forwards: 70
User-Agent: Vocalocity SIP (1.6.3-notls )
Content-Length: 0

üèMž é é   ¤ºÛYn  EÙ @ @@…Í‹.ÒÍ‹.–ÄÄÅLtACK sip:3232067327@sip40648.media.vocalocity.com:5060 SIP/2.0
Via: SIP/2.0/UDP 205.139.46.210;branch=z9hG4bK616f.03f50a31.0
From: "test" <sip:VH100087@sip-40648.accounts.vocalocity.com:5060>;tag=ae79ab73
Call-ID: Y2Y5MTdmY2MxM2Y1NzA0YzEyMDBhOTk1MDY5OWUxMTk.
To: <sip:3232067327@sip-40648.accounts.vocalocity.com:5060>;tag=7552005401307056635838
CSeq: 2 ACK
Max-Forwards: 70
User-Agent: Vocalocity SIP (1.6.3-notls )
Content-Length: 0

RèM”3 C C   ¤ºÛYn  E3 @ @=+Í‹.ÒÍ‹.–ÄčINVITE sip:3232067327@sip40648.media.vocalocity.com:5060 SIP/2.0
Record-Route: <sip:205.139.46.210;lr=on;nat=yes>
Via: SIP/2.0/UDP 205.139.46.210;branch=z9hG4bK0e6f.ec2a0b61.0
Via: SIP/2.0/UDP 192.168.10.127:55214;received=174.47.56.114;branch=z9hG4bK-d8754z-a221e8790d5e1420-1---d8754z-;rport=55214
Max-Forwards: 69
Contact: <sip:VH100087@174.47.56.114:55214;rinstance=e199b318462dcec5>
To: <sip:3232067327@sip-40648.accounts.vocalocity.com:5060>
From: "test"<sip:VH100087@sip-40648.accounts.vocalocity.com:5060>;tag=500f3304
Call-ID: ZTRiN2FmOTE1MDM3NWYxZjNkM2UwYjgyYzI0ZDM2OTc.
CSeq: 2 INVITE
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO, MESSAGE
Content-Type: application/sdp
Supported: replaces
User-Agent: 3CXPhone 5.0.14900.0
Content-Length: 495

v=0
o=3cxVCE 339302325 208926780 IN IP4 174.47.56.114
s=3cxVCE Audio Call
c=IN IP4 174.47.56.114
t=0 0
m=audio 40014 RTP/AVP 0 8 3 101
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:3 GSM/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=ptime:20
a=sendrecv
m=video 40004 RTP/AVP 34
c=IN IP4 174.47.56.114
a=rtpmap:34 H263/90000
a=fmtp:34 QCIF=1;CIF=1;SQCIF=1;CIF4=1;
a=sendrecv
a=oldmediaip:192.168.10.127
a=oldmediaip:192.168.10.127
a=oldmediaip:192.168.10.127
RèMÒ3 C C   ¤ºÛYn  E3 @ @=+Í‹.ÒÍ‹.–ÄčINVITE sip:3232067327@sip40648.media.vocalocity.com:5060 SIP/2.0
sns227
New User
 
Posts: 10
Joined: Fri Jun 03, 2011 12:40 am

Re: Increase Ring Time 3CX Softphone?

Postby Vali_3CX » Sun Jun 05, 2011 10:10 am

I'm not a SIP expert, but in this case even I don't have to:
your call is answered with 603 Decline (preceded by 503 Service not available) so it ends normally.
3CXPhone software developer
Vali_3CX
3CX Support
3CX Support
 
Posts: 901
Joined: Fri Dec 12, 2008 4:11 pm
Location: Nicosia, Cyprus

Re: Increase Ring Time 3CX Softphone?

Postby sns227 » Mon Jun 06, 2011 4:49 am

I am new to SIP and VOIP in general. I have tried two softphones with my provider(Vocalocity). The eyebeam will ring all calls long enough for a person's voicemail to answer. The 3XC seems to time out after about 30 seconds. Do you, or anyone else have any idea why one softphone will ring indefinately but the 3CX seems to have a limit? The above Sharkcapture represents a call where the 3CX failed to ring long enough for voicemail to anser. Any help would be greatly appreciated.
sns227
New User
 
Posts: 10
Joined: Fri Jun 03, 2011 12:40 am


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