Interesting bug on 3cx Phone 6

Forum for the 3CX SIP phone client (Sip phone) User to User - Answers are provided by the community. 3CX does NOT provide technical support via this forum.

Moderators: kevin, 3CX staff

Interesting bug on 3cx Phone 6

Postby Ideasmiths » Mon Jul 04, 2011 2:12 am

I have 3cx Phone System V10, Myphone and 3cx Phone 6 installed and working. For convenience, I put the 3cx Phone 6 in the startup folder so that when my window 7 launch the relevant programs will start too.

This is what happens, the 3cx Phone 6 will always start up showing only 25% of the phone. It does work when dial through it (from Myphone). Ending it and restarting will show the full phone.

Image

I have uninstalled and reinstalled 3cx Phone 6 several times and this still happens
Ideasmiths
New User
 
Posts: 30
Joined: Sun Mar 23, 2008 5:24 pm

Re: Interesting bug on 3cx Phone 6

Postby Vali_3CX » Mon Jul 04, 2011 7:39 am

Hi

Thanks for spotting - I hoped we fixed this issue long time ago, but it seems it "surfaced" again :roll: We will check.

About launching 3CXPhone when Windows starts, it's not necessary to add it manually to the Startup - this option is already available in the Preferences dialog and is doing exactly the same thing: add/remove 3CXPhone to/from user's Startup folder.

Regards
vali
3CXPhone software developer
Vali_3CX
3CX Support
3CX Support
 
Posts: 901
Joined: Fri Dec 12, 2008 4:11 pm
Location: Nicosia, Cyprus

Re: Interesting bug on 3cx Phone 6

Postby Ideasmiths » Mon Jul 04, 2011 2:40 pm

You are right, I had also ticked the "Automatic starts at Window logon" option under the preference inside the 3cx phone, in addition to dropping a shortcut of the 3cxPhone into the startup folder.

After removing the shortcut, now the 3cx phone launch and show up full size normally.
Ideasmiths
New User
 
Posts: 30
Joined: Sun Mar 23, 2008 5:24 pm


Return to 3CX VoIP Phone (Community-led, no tech support)


Who is online

Users browsing this forum: No registered users and 1 guest

Announcements: