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3CX Welcomes SIPTRUNK.com as its Latest SIP Trunk Provider

May 27, 2015 - 10:15am

DALLAS, TX and ATLANTA, GA, MAY 27, 2015 - 3CX, developer of next-generation software-based PBX 3CX Phone System for Windows, today announces its partnership with SIPTRUNK.com. Based in Alpharetta, Georgia, SIPTRUNK.com provides a simple and easy to use

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3CX Welcomes Ironton Global to its Network of US SIP Trunking Providers

May 21, 2015 - 10:45am

LONDON UK and DALLAS USA, MAY 21, 2015 – 3CX, developer of the award winning Windows-based VoIP PBX 3CX Phone System, announces the successful interoperability testing with SIP trunking provider Ironton Global. 3CX customers can now take advantage of a

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3CX PBX • View topic - External calls disappear from the Assistant
3CX PBX • View topic - External calls disappear from the Assistant

External calls disappear from the Assistant

User to User - Answers are provided by the community. 3CX does NOT provide technical support via this forum. Commercial grade support should NOT be expected

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External calls disappear from the Assistant

Postby GWN » Thu Aug 05, 2010 10:47 am

Hello,

I'm using version 9 with the new version of the assistant and have found something strange. If you call the phone system you briefly appear in the "External Calls" section, and then it disappears while it's in the digital assistant. When the call is then routed to a queue, ring group or extension it appears in the "External Calls" section again.

We've found it useful for it to stay in the "External Calls" section while it's in the digital assistant as you can sometimes recognise the number and grab the call, especially when the system is on out of hours. Is there a setting we can change to get this functionality back?

Regards,

Andy
GWN
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