3CX Phone System can be provisioned with Cisco 7940 IP Phones, and allow users to reduce their maintenance costs. This post will take you through the benefits of using 3CX Phone System with Cisco 7940.

Cisco 7940 IP Phones have a new boss : 3CX Phone System 12

January 21, 2014 - 03:58pm

Transition gradually to modern IP telephony with 3CX’s support for CISCO 7940 & 7960 phones Cisco 7940 IP phones stand proud on many a desk - they are good quality and look surprisingly good despite their age. Their problem - The Cisco Call

Service Pack 3 Delivers New Mac & Windows Clients and More Features!

Service Pack 3 Delivers New Mac & Windows Clients and More Features!

November 28, 2013 - 04:00pm

We've made great strides with 3CX Phone System 12, continually setting new standards within the PBX industry by providing key mobility and Unified Communications features. Following up from valuable feedback we've received from our customers,

3CX PBX • View topic - External calls disappear from the Assistant
3CX PBX • View topic - External calls disappear from the Assistant

External calls disappear from the Assistant

User to User - Answers are provided by the community. 3CX does NOT provide technical support via this forum. Commercial grade support should NOT be expected

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External calls disappear from the Assistant

Postby GWN » Thu Aug 05, 2010 10:47 am

Hello,

I'm using version 9 with the new version of the assistant and have found something strange. If you call the phone system you briefly appear in the "External Calls" section, and then it disappears while it's in the digital assistant. When the call is then routed to a queue, ring group or extension it appears in the "External Calls" section again.

We've found it useful for it to stay in the "External Calls" section while it's in the digital assistant as you can sometimes recognise the number and grab the call, especially when the system is on out of hours. Is there a setting we can change to get this functionality back?

Regards,

Andy
GWN
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