3CX Phone System 12.5 Click-to-Call

3CX Phone System 12.5 Leverages WebRTC Technology for Website Click-to-Call & Video Calling

January 15, 2015 - 11:04am

LONDON UK 15 JANUARY 2015 - 3CX, developer of the award-winning Windows VoIP PBX 3CX Phone System, today announced the launch of 3CX Phone System 12.5. The latest version of 3CX Phone System leverages WebRTC technology to offer click-to-call and video

3CX-Cover-160x105

Brush up your Knowledge of 3CX Phone System for 2015 with our New Webcasts

January 09, 2015 - 06:44pm

Brush up your knowledge of 3CX Phone System for 2015 with our new series of webcasts. These free training sessions are hosted by 3CX and will cover a range of topics including: firewalls and ports, and outbound and inbound rules. To join a webcast click

3CX PBX • View topic - External calls disappear from the Assistant
3CX PBX • View topic - External calls disappear from the Assistant

External calls disappear from the Assistant

User to User - Answers are provided by the community. 3CX does NOT provide technical support via this forum. Commercial grade support should NOT be expected

Moderator: 3CX staff

External calls disappear from the Assistant

Postby GWN » Thu Aug 05, 2010 10:47 am

Hello,

I'm using version 9 with the new version of the assistant and have found something strange. If you call the phone system you briefly appear in the "External Calls" section, and then it disappears while it's in the digital assistant. When the call is then routed to a queue, ring group or extension it appears in the "External Calls" section again.

We've found it useful for it to stay in the "External Calls" section while it's in the digital assistant as you can sometimes recognise the number and grab the call, especially when the system is on out of hours. Is there a setting we can change to get this functionality back?

Regards,

Andy
GWN
Specialist
Specialist
 
Posts: 60
Joined: Mon Dec 10, 2007 12:36 pm

Return to 3CX Phone System - General


Who is online

Users browsing this forum: No registered users and 0 guests