[jmatson]

hey Guys just started today. I can not get any outgoing calls.

Code: Select all

16:48:46.484  [CM502001]: Source info: From: "Jess"<sip:100@XX>;tag=f7fa57233cf78737o0<sip:5138602573@XX>
16:48:46.484  [CM503013]: Call(1): Incoming call rejected, caller is unknown; msg=SipReq:  INVITE 5138602573@XX tid=-8d092dab cseq=INVITE contact=100@10.1.10.33:5060 / 102 from(wire)
16:48:46.484  [CM500002]: Info on incoming INVITE:
  INVITE sip:5138602573@XX SIP/2.0
  Via: SIP/2.0/UDP 10.1.10.33:5060;branch=z9hG4bK-8d092dab
  Max-Forwards: 70
  Contact: "Jess"<sip:100@10.1.10.33:5060>
  To: <sip:5138602573@XX>
  From: "Jess"<sip:100@XX>;tag=f7fa57233cf78737o0
  Call-ID: 2d3c1693-c21b4e87@10.1.10.33
  CSeq: 102 INVITE
  Expires: 240
  Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, REFER
  Proxy-Authorization: Digest username="100",realm="3CXPhoneSystem",nonce="414d535c04cce5ce98:73c0995adea47894d40ee7bfb2764047",uri="sip:5138602573@XX",algorithm=MD5,response="124486e089b3db3a52f6f1d4411c3ff6"
  Supported: replaces
  User-Agent: Linksys/SPA942-6.1.5(a)
  Content-Length: 0

This is pulled from the logs. The only that happened today i changed the IP of my 3cx box. but i went in and changed everything else in the sytem to deal with the IP

[jmatson]

i figured it out.

It didn't like me putting my sip domain in the phone settings. when i changed it back to IP it worked

[leejor]

Put your SIP domain in the Domain Name setting in 3CX. 3CX should then allow outside extensions to use a URL rather than an IP when contacting 3CX.