[viktorfreire]

ante todo reciban un cordial saludo, mi nombre es Victor me encuentro en Venezuela, estoy instalando una central telefonica ip, todo ha ido de maravilla, hasta el momento en que entran las llamadas desde afuera, el problema es que la persona que llama no tiene audio mientras que nosotros en los telefonos ip si escuchamos a esa persona, he tratado de googlear mas no doy con la solucion, les agradeceria su ayuda.

aqui les dejo lo que me arroja la consola de administracion de la 3cx:

10:27:42.062 [CM503008]: Call(6): Call is terminated
10:27:41.453 Currently active calls - 1: [6]
10:27:14.453 [CM503007]: Call(6): Device joined: sip:800@127.0.0.1:40600;rinstance=e364e6ef24441b82
10:27:14.453 [CM503007]: Call(6): Device joined: sip:10002@192.168.1.18:5064;transport=udp
10:27:14.437 [CM505001]: Ext.800: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX IVR;Rev: 1] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX IVR] PBX contact: [sip:800@127.0.0.1:5060]
10:27:14.437 [CM503002]: Call(6): Alerting sip:800@127.0.0.1:40600;rinstance=e364e6ef24441b82
10:27:14.312 [CM503025]: Call(6): Calling Ext:Ext.800@[Dev:sip:800@127.0.0.1:40600;rinstance=e364e6ef24441b82]
10:27:14.281 [CM503004]: Call(6): Route 1: Ext:Ext.800@[Dev:sip:800@127.0.0.1:40600;rinstance=e364e6ef24441b82]
10:27:14.281 [CM503010]: Making route(s) to <sip:800@192.168.1.10:5060>
10:27:14.265 [CM505002]: Gateway:[LSV] Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [Grandstream GXW4104 (HW 2.0, Ch:5) 1.3.4.9] PBX contact: [sip:10002@192.168.1.2:5060]
10:27:14.265 [CM503001]: Call(6): Incoming call from unknown@(Ln.10002@LSV) to <sip:800@192.168.1.10:5060>
10:27:14.250 [CM503012]: Inbound out-of-office hours rule (unnamed) for 10002 forwards to DN:800
10:26:49.953 [CM503008]: Call(5): Call is terminated
10:26:49.953 [CM503021]: Call(5): ACK is not received
10:26:37.453 Currently active calls - 1: [5]
10:26:17.812 [CM503007]: Call(5): Device joined: sip:800@127.0.0.1:40600;rinstance=e364e6ef24441b82
10:26:17.812 [CM503007]: Call(5): Device joined: sip:10002@192.168.1.18:5064;transport=udp
10:26:17.796 [CM505001]: Ext.800: Device info: Device Identified: [Man: 3CX Ltd.;Mod: 3CX IVR;Rev: 1] Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [3CX IVR] PBX contact: [sip:800@127.0.0.1:5060]
10:26:17.796 [CM503002]: Call(5): Alerting sip:800@127.0.0.1:40600;rinstance=e364e6ef24441b82
10:26:17.656 [CM503025]: Call(5): Calling Ext:Ext.800@[Dev:sip:800@127.0.0.1:40600;rinstance=e364e6ef24441b82]
10:26:17.625 [CM503010]: Making route(s) to <sip:800@192.168.1.10:5060>
10:26:17.625 [CM503001]: Call(5): Incoming call from unknown@(Ln.10002@LSV) to <sip:800@192.168.1.10:5060>

[aesteve]

Los problemas de audio en un solo sentido, son siempre problemas de Firewall o de puertos.

¿ La central pasa bien el test de firewall ?