Number of allowed Lines reached

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Number of allowed Lines reached

Postby zensoftware » Mon Dec 17, 2007 2:35 pm

Currently when a Licence line limit is reached the next call gets back a 486 busy error.

It would be a great if the call could be answered and routed to a Prompt that alerted the user that the licence limit had been reached. At the moment it just looks like the recipient is busy and not that the user has reached any limits. Only the Admin can see the entry in the log if they happen to be looking at it at that time.

This would trigger end users to think about whether they need to purchase an update licence.

Cheers

Neil
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Postby Pentangle » Tue Dec 18, 2007 3:12 pm

Hi Neil,

There was a request in here last week (that I agreed with) which asked for notification that we were nearing the license limit (so that licenses could be bought without the customer being adversely affected - oh, and to increase revenue sales too ;) )

Maybe this should be tacked onto that.

Cheers,
Mike.
-------------------
Michael Knowles
IT Director
Pentangle Internet Ltd - a 3CX Partner for the South East of England
+44 (0) 8700 339905
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Postby scottyork » Wed Dec 19, 2007 4:12 pm

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