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3CX PBX • View topic - Out of Office and Office Hours
3CX PBX • View topic - Out of Office and Office Hours

Out of Office and Office Hours

User to User - Answers are provided by the community. 3CX does NOT provide technical support via this forum. Commercial grade support should NOT be expected

Moderators: kevin, 3CX staff

Out of Office and Office Hours

Postby cbongard » Thu Feb 16, 2012 5:14 pm

I'm not sure if this is a bug, or by design; I have tested this and verified the situation, but here it is:
1. The user has set specific office hours on their extension, let's say, 8am-5pm.
2. The user also has checked the "Automatically switch my status to "Out of Office" outside of office hours" checkbox
3. The user changes their Out of Office manually before 5pm (lets say they leave a half hour early).
4. The user will not be returning until LUNCH the next day and want their Out of Office to stay active until then (lets say noon).
5. When 8am the following day rolls around, 3CX AUTOMATICALLY changes the extension status back to "Available".

Is this correct, or is this a bug? We are running the latest 3cx version with ALL updates.

Please advise.
Chris
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Re: Out of Office and Office Hours

Postby danhriscanu » Sun Feb 19, 2012 1:43 pm

Hello,

This is all correct. Is like this by design and when user wants to modify himself the status, the "Automatically switch my status to "Out of Office" outside of office hours" check box should be unchecked and switched to manually.
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Dan Hriscanu
3CX - Developers of IP PBX software
http://www.3cx.com
Read & comment on 3CX Phone System news on the 3CX Blog
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Re: Out of Office and Office Hours

Postby Elijahfuture » Wed Feb 22, 2012 8:41 pm

Is there a way to have the yealink t-28 can show on a BLF that your out of office (the BLF light would stay on)
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Re: Out of Office and Office Hours

Postby danhriscanu » Thu Feb 23, 2012 8:20 am

Hi,

No! The status of the others you can view in MyPhone not on your hard Phone.
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Dan Hriscanu
3CX - Developers of IP PBX software
http://www.3cx.com
Read & comment on 3CX Phone System news on the 3CX Blog
http://www.3cx.com/blog/
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