[AMSS]

Bonjour, je suis du Sénégal j'ai installé récemment 3cx phone system. Les appels internes fonctionnes ainsi que les appels externes via mon fournisseur voip (12voip). J'ai acheté une passerelle linksys PAP2-NA qui me permettra de passer des appels externes via la ligne rtc de notre opérateur téléphonique orange. L'enregistrement de la passerelle avec le serveur 3cx phone system s'est bien passé mais impossible de passer des appels vers l'extérieur via la passerelle. J'ai créé une règle sortante qui passe par la passerelle mais toujours rien. J'ai même changé le ports 5060 en 5065 pour la ligne rtc toujours rien.


configuration:

adresse serveur 3cx phone system: 192.168.1.19
adresse passerelle: 192.168.1.2
adresse routeur: 192.168.1.1

passerelle:

extension virtuelle: 10003
identifiant: 10003
mot de passe d'authentification: 10003
identification du port: 10003


Je vous poste le log.

16:24:13.371 [CM503008]: Call(6): Call is terminated
16:24:05.236 Currently active calls - 1: [6]
16:23:57.295 [CM503025]: Call(6): Calling PSTNline:00221779600861@(Ln.10003@pass1)@[Dev:sip:10003@192.168.1.2:5061]
16:23:57.272 [CM503004]: Call(6): Route 1: PSTNline:00221779600861@(Ln.10003@pass1)@[Dev:sip:10003@192.168.1.2:5061]
16:23:57.256 [CM503010]: Making route(s) to "00221779600861"<sip:00221779600861@192.168.1.19>
16:23:57.254 [CM505001]: Ext.103: Device info: Device Identified: [Man: Counterpath;Mod: X-Lite;Rev: General] Capabilities:[reinvite, no-replaces, unable-no-sdp, recvonly] UserAgent: [X-Lite 4 release 4.0 stamp 58832] PBX contact: [sip:103@192.168.1.19:5060]
16:23:57.241 [CM503001]: Call(6): Incoming call from Ext.103 to "00221779600861"<sip:00221779600861@192.168.1.19>

mail: amsdia5@yahoo.fr

[bluetel2]

Bonjour,

afin de mieu idenfier votre problèmes, passez votre server en mode log "verbose" en anglais.

et reposter votre log.

[AMSS]

Bonjour, Je vous remercie beaucoup pour votre votre aide. Depuis trois semaine je cogite sur ce problème. Je vous poste le log en mode avancé. Si vous avez besoin d'autres détails n'hésitez surtout pas.
Entre temps j'ai changé le port de la passerelle ''5063''. Merci.

01:40:22.011 [CM503020]: Normal call termination. Reason: No answer
01:40:22.011 [CM503016]: Call(2): Attempt to reach "00221779600861"<sip:00221779600861@192.168.1.19> failed. Reason: No Answer
01:40:22.010 [CM503003]: Call(2): Call to sip:221779600861@192.168.1.2:5063 has failed; Cause: 408 Request Timeout; internal
01:40:20.954 Currently active calls - 1: [2]
01:39:49.933 [MS210002] C:2.2:Offer provided. Connection(transcoding mode): 192.168.1.19:7006(7007)
01:39:49.932 [CM503025]: Call(2): Calling PSTNline:221779600861@(Ln.10001@rtc)@[Dev:sip:10001@192.168.1.2:5063]
01:39:49.907 [CM503004]: Call(2): Route 1: PSTNline:221779600861@(Ln.10001@rtc)@[Dev:sip:10001@192.168.1.2:5063]
01:39:49.894 [MS210000] C:2.1:Offer received. RTP connection: 192.168.1.19:54862(54863)
01:39:49.890 [CM503010]: Making route(s) to "00221779600861"<sip:00221779600861@192.168.1.19>
01:39:49.888 Remote SDP is set for legC:2.1
01:39:49.888 [CM505001]: Ext.100: Device info: Device Identified: [Man: Counterpath;Mod: X-Lite;Rev: General] Capabilities:[reinvite, no-replaces, unable-no-sdp, recvonly] UserAgent: [X-Lite 4 release 4.0 stamp 58832] PBX contact: [sip:100@192.168.1.19:5060]
01:39:49.879 [CM503001]: Call(2): Incoming call from Ext.100 to "00221779600861"<sip:00221779600861@192.168.1.19>
01:39:49.859 [CM500002]: Info on incoming INVITE:
INVITE sip:00221779600861@192.168.1.19 SIP/2.0
Via: SIP/2.0/UDP 192.168.1.19:50200;branch=z9hG4bK-d8754z-27d416921a083194-1---d8754z-;rport=50200
Max-Forwards: 70
Contact: <sip:100@192.168.1.19:50200>
To: "00221779600861"<sip:00221779600861@192.168.1.19>
From: "100"<sip:100@192.168.1.19>;tag=e56ce70f
Call-ID: ZmMwYjE5ZWI0ODZhOTMzYTE1NTM0MjFhM2I3NzVlYzM.
CSeq: 2 INVITE
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY, MESSAGE, SUBSCRIBE, INFO
Proxy-Authorization: Digest username="100",realm="3CXPhoneSystem",nonce="414d535c0362816536:4161eab81962b2c14cefd61a46f6cb59",uri="sip:00221779600861@192.168.1.19",response="2b705c5af1f515c85dac06cbca6bd00c",algorithm=MD5
Supported: replaces
User-Agent: X-Lite 4 release 4.0 stamp 58832
Content-Length: 0

01:39:48.952 Currently active calls [none]
01:39:16.949 Currently active calls [none]
01:38:46.947 Currently active calls [none]
01:38:41.318 [CM503020]: Normal call termination. Reason: Not found
01:38:41.317 [CM503016]: Call(1): Attempt to reach "00221779600861"<sip:00221779600861@192.168.1.19> failed. Reason: Not Found
01:38:41.314 [CM503003]: Call(1): Call to sip:221779600861@192.168.1.2:5064 has failed; Cause: 404 Not Found; from IP:192.168.1.2:5064
01:38:41.260 [CM503025]: Call(1): Calling PSTNline:221779600861@(Ln.10001@rtc)@[Dev:sip:10001@192.168.1.2:5064]
01:38:41.257 [MS210002] C:1.2:Offer provided. Connection(transcoding mode): 192.168.1.19:7002(7003)
01:38:41.231 [CM503004]: Call(1): Route 1: PSTNline:221779600861@(Ln.10001@rtc)@[Dev:sip:10001@192.168.1.2:5064]
01:38:41.213 [MS210000] C:1.1:Offer received. RTP connection: 192.168.1.19:63578(63579)
01:38:41.210 [CM503010]: Making route(s) to "00221779600861"<sip:00221779600861@192.168.1.19>
01:38:41.209 Remote SDP is set for legC:1.1
01:38:41.208 [CM505001]: Ext.100: Device info: Device Identified: [Man: Counterpath;Mod: X-Lite;Rev: General] Capabilities:[reinvite, no-replaces, unable-no-sdp, recvonly] UserAgent: [X-Lite 4 release 4.0 stamp 58832] PBX contact: [sip:100@192.168.1.19:5060]
01:38:41.204 [CM503001]: Call(1): Incoming call from Ext.100 to "00221779600861"<sip:00221779600861@192.168.1.19>
01:38:41.183 [CM500002]: Info on incoming INVITE:
INVITE sip:00221779600861@192.168.1.19 SIP/2.0
Via: SIP/2.0/UDP 192.168.1.19:50200;branch=z9hG4bK-d8754z-efae9e62209f8025-1---d8754z-;rport=50200
Max-Forwards: 70
Contact: <sip:100@192.168.1.19:50200>
To: "00221779600861"<sip:00221779600861@192.168.1.19>
From: "100"<sip:100@192.168.1.19>;tag=f0f3b05f
Call-ID: NzZkNjI1MDViM2I3YzM3YzZjNGRhMmViNjFmMWQ2NDI.
CSeq: 2 INVITE
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY, MESSAGE, SUBSCRIBE, INFO
Proxy-Authorization: Digest username="100",realm="3CXPhoneSystem",nonce="414d535c0362812103:5b577d2addf4c6bd6cb349006f273631",uri="sip:00221779600861@192.168.1.19",response="d24f4dea943a1bdb9a519622f711513b",algorithm=MD5
Supported: replaces
User-Agent: X-Lite 4 release 4.0 stamp 58832
Content-Length: 0

01:38:14.946 Currently active calls [none]
01:37:42.944 Currently active calls [none]
01:37:42.306 [CM504001]: Ext.101: new contact is registered. Contact(s): [sip:101@192.168.1.2:5060/101]
01:37:12.941 Currently active calls [none]
01:36:40.939 Currently active calls [none]
01:36:08.937 Currently active calls [none]
01:35:36.935 Currently active calls [none]
01:35:04.934 Currently active calls [none]
01:34:35.301 [CM504001]: Ext.100: new contact is registered. Contact(s): [sip:100@192.168.1.19:50200;rinstance=1743b57189d19403/100]
01:34:32.932 Currently active calls [none]
01:34:02.915 Currently active calls [none]
01:33:30.913 Currently active calls [none]
01:32:58.911 Currently active calls [none]
01:32:28.908 Currently active calls [none]
01:31:56.906 Currently active calls [none]
01:31:24.904 Currently active calls [none]
01:30:52.902 Currently active calls [none]
01:30:20.897 Currently active calls [none]
01:29:50.896 Currently active calls [none]
01:29:18.894 Currently active calls [none]
01:28:46.892 Currently active calls [none]
01:28:16.890 Currently active calls [none]
01:27:44.888 Currently active calls [none]
01:27:12.887 Currently active calls [none]
01:26:40.885 Currently active calls [none]
01:26:08.883 Currently active calls [none]
01:25:36.881 Currently active calls [none]
01:25:19.391 [CM504001]: Ext.IVRForward: new contact is registered. Contact(s): [sip:IVRForward@127.0.0.1:40600;rinstance=9149ea895f5d0c89/IVRForward]
01:25:19.303 [CM504001]: Ext.EndCall: new contact is registered. Contact(s): [sip:EndCall@127.0.0.1:40600;rinstance=5e1741d5042377c1/EndCall]
01:25:19.286 [CM504001]: Ext.999: new contact is registered. Contact(s): [sip:999@127.0.0.1:40600;rinstance=86bc4b2de2b77491/999]
01:25:16.795 [CM504001]: Ext.*1: new contact is registered. Contact(s): [sip:*1@127.0.0.1:40000;rinstance=77e29f12ad60f5b7/*1]
01:25:16.778 [CM504001]: Ext.*0: new contact is registered. Contact(s): [sip:*0@127.0.0.1:40000;rinstance=7f32cdc478834dc6/*0]
01:25:16.760 [CM504001]: Ext.*777: new contact is registered. Contact(s): [sip:*777@127.0.0.1:40000;rinstance=15d574e26f519a1b/*777]
01:25:14.888 IP(s) added:[192.168.1.19]
01:25:08.980 [EC200002]: Media server is connected: application:Toshiba-PC:0/MediaServer local:127.0.0.1:5482 remote:127.0.0.1:61357
01:25:08.557 [EC200005]: Parking Orbit server is connected: application:Toshiba-PC:0/3CXParkOrbit local:127.0.0.1:5482 remote:127.0.0.1:61356
01:25:08.469 [CM504008]: Fax Service: registered as sip:888@192.168.1.19:5060 with contact sip:888@192.168.1.19:5100;user=phone
01:25:08.243 [EC200004]: IVR server is connected: application:Toshiba-PC:0/IVRServer local:127.0.0.1:5482 remote:127.0.0.1:61355
01:25:07.358 [EC200006]: Conference server is connected: application:Toshiba-PC:0/3CXConferenceRoom local:127.0.0.1:5482 remote:127.0.0.1:61350
01:25:06.804 Currently active calls [none]
01:25:05.923 [CM506005]: Public IP=196.207.229.239 is used for WAN communications through local interface with IP=192.168.1.19
01:25:05.920 Transport [ V4 192.168.1.19:5060 UDP target domain=unspecified mFlowKey=860 ] is joined to SIP multicast group
01:25:04.805 Failed to obtain short path name for [C:\ProgramData\3CX\Bin\Cert]
01:25:04.805 [CM501006]: Default Local IP address: [192.168.1.19]
01:25:04.804 [CM501007]: *** Started Calls Controller thread ***

[bluetel2]

Avez vous essaye de mettre le port sur la passerelle en 5061 et l autre en 5060? Ensuite etes vs sur de la configuration de la pstn sur la passerelle?sa ressemble a ce type de pb

[AMSS]

J'ai fait bcp de tests de changement de port mais rien. Pour la configuration de la passerelle au niveau de la PAP2-NA il me semble correcte. Seulement j'ai entendu dire que certaines PAP2-NA sont pré configurées pour l'opérateur PhoneSystems.net. Et puis quand je branche ma ligne PSTN sur la passerelle PAP2 on peut pas me joindre sur cette ligne. le téléphone branché sur cette ligne émet de petits bruits (tic tic tic...). SVP sos ça fait un moment que je suis là dessus.

[bluetel2]

Bonjour

les pap2t a configurer :s ... jamais facile. il faut la configuration de votre ligne.

voici un exemple avec un spa3102, http://www.lululaberlu.com/public/VOIP/ ... _A_a_Z.pdf
ce n'est pas un PAP2t mais cela pourra vous guider.

sinon j'ai envi de vous dire d'acheter une passerelle patton. vous perdrez beaucoup moins de temps et gagnerez en qualité.