Hi Landfeits,
Thanks for the reply.
I posted more extensive information about my server situation and the failure conditions here:
ext-to-ext-calls-work-voip-in-or-out-does-not-see-logs-4209.htmlHere is some more information about my settings for the softphone. I have tried changing just about everything I can think of, but here is the basic data.
IP or FQDN: 24.84.126.117 (public ip of my 3xc server) (also tested previously when loaded on an internal box using ip 192.168.0.4)
Authentication: Sip/voip provider (previously tested with 3cx phone system ticked, and softphones wouldn't connect at all).
Settings: Account: 111 Authid: (as provided by vbuzzer) Password: (as provided by vbuzzer)
Ports: Sip: 5070, First rtp: 42000, Last RTP: 42019, Tapi: 4300
Stun: (not ticked) - also tried ticking this before, especially when installed behind the firewall, but no help
DTMF: Unchanged, all boxes ticked. Payload number 101.
Codecs: unchanged, PCMU, PCMA, GSM.
Thats all I've got for settings on the softphone. With respect to the vbuzzer VOIP line config, here are the settings:
Voip Provider: vbuzzer.com Registrar/Proxy port: currently set at 5060, but have also tried 80
Outbound Proxy Hostname or IP: currently blank. Have also tried vbuzzer.com. Outbound proxy port: 5060 (have also tried 80)
Registration settings: Require both in/out. Which IP to use in "contact": Currently set at Internal (have tried others)
Codec priorities: unchanged
Provider capabilities: unchnaged (supports reinvite is not ticked)
Location of Destination Number: Unchanged, first two of three ticked.
Souce identification: unchanged, Match all fields ticked.
Gateway/provider outbound: (unchanged) (defaults from generic VOIP provider template)
Gateway inbound parameters: unchanged
Other Options: PBX delivers audio is ticked. (i changed)
Firewall test (fails): (note that when I loaded the 3cx server local, it Passed, with warnings because the 9000-9015 ports had been forwarded to ports in the 65k range on my server. But, did say should work fine.)
1 Error (13) The machine is on a public IP. Please check the FAQ for more information. agentAddr = 87.230.29.162:4200
2 9000 Information (9) Port is open and can be used for calls. externalAddress = 24.84.126.117:9000
3 9001 Information (9) Port is open and can be used for calls. externalAddress = 24.84.126.117:9001
4 9002 Information (9) Port is open and can be used for calls. externalAddress = 24.84.126.117:9002
5 9003 Information (9) Port is open and can be used for calls. externalAddress = 24.84.126.117:9003
6 9004 Information (9) Port is open and can be used for calls. externalAddress = 24.84.126.117:9004
7 9005 Information (9) Port is open and can be used for calls. externalAddress = 24.84.126.117:9005
8 9006 Information (9) Port is open and can be used for calls. externalAddress = 24.84.126.117:9006
9 9007 Information (9) Port is open and can be used for calls. externalAddress = 24.84.126.117:9007
10 9008 Information (9) Port is open and can be used for calls. externalAddress = 24.84.126.117:9008
11 9009 Information (9) Port is open and can be used for calls. externalAddress = 24.84.126.117:9009
12 9010 Information (9) Port is open and can be used for calls. externalAddress = 24.84.126.117:9010
13 9011 Information (9) Port is open and can be used for calls. externalAddress = 24.84.126.117:9011
14 9012 Information (9) Port is open and can be used for calls. externalAddress = 24.84.126.117:9012
15 9013 Information (9) Port is open and can be used for calls. externalAddress = 24.84.126.117:9013
16 9014 Information (9) Port is open and can be used for calls. externalAddress = 24.84.126.117:9014
17 9015 Information (9) Port is open and can be used for calls. externalAddress = 24.84.126.117:9015
The final comment, as I mentioned in the other post on my server configuration, is that the behavior is the same when the server is installed on an internal ip or on the public IP.
Thanks very much!
