[robbieh]

Hi,

will there be support in the upcoming releases for streaming music for
the Music on Hold function.

With streaming music I mean Internet radio or some sort of plugin for
iTunes or Windows Media player which are constantly playing a music
library.

With the Music on Hold function as it is right now, you can only select one
song and the same music starts from the beginning.
After two times being put on hold, hearing the same music again, starting
from the beginning, will become very annoying...

Thanks.

Robbie

[j8994]

yeah i wouldnt mind seeing support for shoutcast stations as on hold music.

[DaKhalli]

backing up this one

[paragondie]

Add my vote

[area51roby]

And mine, also!!
This is a funny idea!

[ecwilson]

Add my vote too.

[itfarmer]

Yep, would be nice to have that.

[novastar]

I'm dying for this feature too. To be honest, it's the only reason I don't use the 3CX PBX software at this time.

[itfarmer]

========it's the only reason I don't use the 3CX PBX software at this time. ==========


You not serious are you?

If that is the case, there are work arrounds. Eg record a radio/streaming ahead and point 3CX to your cache file. (that should work).

[ecwilson]

I would like to hear something in real time ???

[novastar]

========it's the only reason I don't use the 3CX PBX software at this time. ==========


You not serious are you?

If that is the case, there are work arrounds. Eg record a radio/streaming ahead and point 3CX to your cache file. (that should work).

Yes I'm serious. At this moment, when customers are placed in hold, they listen to an external audio-source wich is connected to the audio/aux-in. When I tried to use 3CX as an alternative, I noticed I can select just one audio file which is played from the beginning each time they call and their call is being diverted or are placed in hold. NO (professional) option and very irritating for customers who call your company a lot.

Ofcourse, maybe there's a workaround but it's a pitty that 3CX doesn't come with a standard option to connect aux/audio-in from your soundcard or something other alternative than just selecting one file... Creating a product that needs workarounds for something that should be a standard option and is important for almost every company is no option to me. No offense to 3CX or whatever, it's just my honest and personal opinion. Beside this, I think 3CX is a great product wich will become one of the most popular and loved PBX-software solutions ever!

[robbieh]

Hello,

can somebody from 3CX Dev Team get in and confirm if this request/ feature will be implemented shortly?

Thank you.
Robbie

[Fynskisb16]

Add my vote to streaming music on hold. If this is part of a new version, a list of sites that allow legal streaming would be sweet too. I know we don't wait to be in trouble with the music industry.

[archie]

We're already considering to implement this feature in version 4. I'm not sure if it will be available for free versions, though.

[aguynamedmo]

Can you do a simple version, where it diverts to an extension number for on hold, so we can use external apps to supply music?